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Nalates Urriah

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Everything posted by Nalates Urriah

  1. Depending on your Internet Serive Provider (ISP) you may be sharing an IP address with someone else. This is very typical in colleges. But, some ISP's reuse addresses too. This was very common in the days of dialup connections. On Windows you can open a Command Window and type IPCONFIG to find out which IP address you are using. If you get 192.168.???.??? or 10.10.???.??? (where ? = some number) number then your router is using NAT (Network Address Translation). You will need to go online and find a site to tell you what address you are seen as by remote servers. Just Google 'my ip address' to find a site and get your ip address. Include that number in your support ticket.
  2. I am not sure I undersdtand what you are trying to do. So... I'll ramble a little in the direction I think you are asking about. The UV layout for walls, exterior or interior, can be stacked. If you use UV Unwrap -> Reset, all the polygon's UV polys are stacked on top of each other. Fortunately only the selected polys will have their UV polys reset. A single texture will cover all the polys that have their UV poly on top of it. This is ideal for seamless textures. It is also a good way to provide more pixels to the surface without increasing the download or texture memory use. You can't generally get away with stacking UV polys, if you want to bake ambient or other textures. Their are advanced baking processes that will let you bake more complex Blender-multi-texture mappings with outputs to ambient or other maps. You can select various surface polys and unwrap them to different Blender-UV-textures. You do not need to use all UV polys in each UV-texture. Those that you do not want to bake into or use the texture, place off the UV-texture image. Blender will let you specifiy numerious UV Maps for an object. ----The box... if you mean the box in the image, it looks like an object. If you are having trouble selectnig it, you can try selecting all (A-key) and then manually deselect everything you want to keep. See if you can make it go away that way. Hope this gives you some ideas.
  3. Look in: Invenotry > Libbrary > Textures > Terrain Textures > Terrain Textures - Default Set You should find the default textures you are looking for. If the textures you previously had are not there... whoever had the property ahead of you changed them.
  4. There are two things that happen to inventory. One, is the asset server messing up and actually losing your item. That is rare. Second is Apparently Lost Inventory, which is common. The item is actually not lost from the asset server but it is not showing in your inventory. At one time this was a VERY common problem. Now it is much more rare. The old fixes generally still work. See: SL Inventory Problems – Alert When you ask a tech question include information about your computer and viewer. Get the info from the viewer's Help-About... and paste that into your post with your question. Help->About... provides all the version numbers we need. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post. Without this information we must guess at how to tell you to do things. One of the first troubleshooting steps for this problem is to check your connection. Don't just assume it is OK because it is fast. Read through: Troubleshoot Your #SL Connection. Make sure it is working well. If it isn't, this problem is nearly impossible to fix. Also, clearing the cache is old out of date advice. Avoid clearing the cache until you know you have a corrupt cache. Otherwise you just aggravate the problem. Inventory should easily handle 30k items. I know people with 90k items in their inventory. However, you can improve inventory performance by doing two things people often don't think of. One is to keep your Calling Cards cleaned out, if you don't use them. Each card requires a status update. Combat regions often advise people to clean out Calling cards to speed things up. Removing them reduces the amount of information that must update. Reduce the number of folders in My Inventory to just the Linden folders and may be a dozen or two you create Each level of folders seems to create a level of requests. If every folder you own is in the root My Inventory folder, then your viewer requests everything you own. It is much more likely to choke. I have a Clothing folder and inside is dozens of folders like dress, shoes, swimsuit's, etc. Inside Dresses are dozens more, short, long, fav, mesh, evening, sexy,etc. Some times when you open the deeper subfolders you will see a LOADING... notice as that folder loads. This suggests to me that inventory can load in stages. Take advantage of it. Especially if you see any lost packets in your network stats.
  5. Thanks Drongle. I appreciate all the tech info you've presented and the research and time you've put into it.
  6. We should see a new MetaReality podcast tomorrow, Friday 9/14. Hopefully Karl will be on the show and we will get an update on the Deformer. We have the new Mesh Deformer Project Viewer out. The changes make all previous uploaded rigged and deformable mesh obsolete. So, those clothes previously uploaded cannot be used for testing the Deformer. They need to be uploaded using the new Project Viewer. The download location for the Second Life Mesh Deformer Project Viewer is here. More information is available at: http://blog.nalates.net/2012/09/08/mesh-deformer-update-36/ If we don't get some test clothes, the Deformer cannot be tested. If the deformer cannot be tested it can't move forward through the testing process. If it doesn’t move forward... we never get it. We need some test clothes.
  7. We have the new Mesh Deformer Project Viewer out. The changes make all previous uploaded rigged and deformable mesh obsolete. So, those clothes previously uploaded cannot be used for testing the Deformer. They need to be uploaded using the new Project Viewer. The download location for the Second Life Mesh Deformer Project Viewer is here. More information is available at: http://blog.nalates.net/2012/09/08/mesh-deformer-update-36/ If we don't get some test clothes, the Deformer cannot be tested, if the deformer cannot be tested it can't move forward, if it foesn't move forward... we never get it. We sould see a new MetaReality podcast tomorrow, Friday. Hopefully Karl will be on the show and we will get an update on the Deformer.
  8. If you are using Skydrive, that may be the problem. Ask this question in the Answers section. You'll get a list of answers for other causes.
  9. One of the first troubleshooting steps is to test the problem in the Linden release viewer. If the problem does not reproduce we know it is a FS/PH viewer. In which case FS/PH support will get you the best answers. This first step tells us whether it is FS/PH or the server. If it is the server, file a BUG report. Use the information from the Linden viewer to file a SL report. If you fid it is only reproducing in FS/PH, file the bug report in the FS/PH JIRA. See their site for a link. SL JIRA: https://jira.secondlife.com/secure/Dashboard.jspa FS JIRA: http://jira.phoenixviewer.com/secure/Dashboard.jspa When you ask a tech question include information about your computer and viewer. Get the info from the viewer's Help-About... and paste that into your post with your question. Help->About... provides all the version numbers we need. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.
  10. I have a Core2 w/3.5gb ram and GTX560Ti w/Vista 32. I get 45 FPS with the current Release viewer 3.3.4 (264214). That is with HIGH and no Lighting & Shadows or Ambient Occlusion. Anisotorpic and Anti-Aliasing are both off. I use the nVidia settings for Ani and AA. This is in my house with no avatars around. Texture Compression is OFF. With the 560 card you don't need it. Cards with small amounts of video ram need it. The more floaters I have open the worse the performance. Get System Explorer and GPU-Z, both free. You should be able to see what your computer is doing and possibly find the slow down. My GPU in this viewer runs about 20% load. Check the tempertures. I think around 75C the GPU will start throttling back. Watch the CPU temp too. In my SL home the CPU (Quad core) is running about 36% load once all the textures are loaded. You can use Viewer Statistics to see whether the slow down is on your side or the region server. Packet Loss is a killer. Read through Troubleshoot Your #SL Connection to get an idea of which Viewer Stats you can beleive. It also covers how to tell if it is the server side yours or someone in the middle that's dragging things down. Connection problems are unlikely in your case. But, the server info may give a hint. I have an older tweaking article that may help, if you are not up on all the settings. Graphics Tweaking for Second Life It has lots of links explaining the varous settings with examples. It also gets into the multi-threading settings for SL. It has section heading so you skim for topics. The SL viewer is sensitive to memory speed. CPU-Z, and other free program, will tell you your memory speed. Ideally you want the fastest memory you motherboard can use. Hopefully, this will help you find the problem. The i7 and 560 with a 64 bit OS should give you really good performance. When you ask a tech question include information about your computer and viewer. Get the info from the viewer's Help-About... and paste that into your post with your question. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.
  11. There are a couple of possibilities... First... When you ask a tech question include information about your computer and viewer. Get the info from the viewer's Help-About... and paste that into your post with your question. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post. If you are using a Mac then this is probably a DNS issue. Troubleshoot Your #SL Connection - look for the DNS section. Another is a site certificate issue. Web sites that use secure connection do a dance you normally never see to confirm they are who they say they are. If the certificate retrival and chcek out fails the site will not open. To correct the problem access the seach and profile pages using web browser. Profiles are accessible at my.secondlife.com. Search is accessible at search.secondlife.com. Once the browser gets the certificates, the viewer's built-in browser that brings up those same pages inside the viewer will work.
  12. Try logging out of SL and using a web browser log out of the Market Place. Restart the browser and login on the Market Place. Then login with the viewer. That trick has worked for a number of users. If your lucky...
  13. Pickup the free programs SpeedFans and GPU-Z. You can watch the GPU and its temperature. You will be able to see which settings do the most to reduce temperature.
  14. http://www.squidoo.com/which-graphics-card-is-best-for-second-life That page has a comparison chart. It is a bit old. But, if your looking for a used card, it will work. Tom's is down right now but they did have a new review page out as of August 2012.
  15. There is a wiki page that explains most of the Viewer Statisitics metrics. It is not as complete as it could be. Spare time comes in as a rather odd metric. I'm not sure even the Lindens know exactly how it is calculated. But, it has mostly to do with how busy the server is. The SIM FPS and PHYSICS FPS are now locked together. The Script Engine is asynchronous. If you look in TIME (ms) you will find Script Time and Spare Time. As Script Time goes up Spare Time goes down. It is not an absolute lock step. As the physics load increases and PFPS/SIMFPS decrease frame time increases and Spare Time can look odd. Dropping from 44 FPS to 40 FPS give the region another 2 ms to get this done. It can actually do a lot in 2 ms. There is a new section coming: Pathfinding. With AI Step Time, Skipped Silhouette Steps, and Characters Updated. This feature will use up limited amounts of spare time. The new Region Idle frees up time and we can't see or know when that is helping our region. My point is a number of things you cannot see in the region are affecting Spare Time. So, while you can run out of spare time, you may not see a performance hit in the viewer. You may be able to move, walking, jumping, and flying just fine. Your HUD's and Scripted objects will be sluggish. Something in another region but in the same server/SIM may be rezzng prims like crazy and throw a heavy load on the physics engine and server communication channels. These tasks will burn up CPU cycles and Net Time. With out anything in your region changing the Spare Time may change as the simuator tries to keep up with a heavy load. There is more going on at anyone time than we can generally see or get metrics on. So, if the numbers seem inconcistant, just remember: something is happening in the server that you are unaware of. You must further to find out what is happening.
  16. I think you are looking for what is called cloth simulation. Take a look at this and see: #SL Cloth Simulation Clothes
  17. I've been in three meetings with various Lindens today. The 1 PM meeting with Oz and Alexa Linden is the only one where much of anything about the change came from Lindens. Oskar knew something about it, but was surprised when the meeting's JIRA Helper failed. The other Lindens were scratching their heads and wondering as much as we are. I suspect there is a management group dealing with the web, market place, adult content, JIRA, and whatever that are on the HIDE form RESIDENTS TEAM. They don't deal with us and don't answer to us... if they supply upper management good numbers and reasonable sounding plans, they are golden. There is little real information in this thread. So, check out my article on the problem. Oh CRAP! JIRA Change. I am already trying out the new process and I'm not happy. I filed BUG-9, which you can't see. It is about a problem in the Beta and Dev viewers. Maestro responded to it within hour. He couldn't repro the problem and decided it must be the door script I am using... well there is no easy way to reply to his comment. In general, the problem happens with every door I've seen. But, getting that information back to him is a problem. While I mentioned that Firestorm has seen this problem too, that was ignored... so this new JIRA process is not going to be a fun process.
  18. You are not providing much information for us to answer on. I am guessing it is your anti-virus that is giving a false positive on the SLplugin.exe. Try turing your AV off while you download and install. You may have to white list the file to get SL to run.
  19. When you ask a technical question you need to give lots of detail. Typically when a TP fails you get a message saying why. What message are you seeing? It is also possible that your home region is down. Tuesday and Wednesday regions are restarting to allow software upgrades. You should always look at Second Life Grid Status Reports to see if a grid wide problem has come up. It can take a couple of hours for a problem to appear there. So, keep checking while you try to resolve the problem. They preannounce roll outs. This week we will have a roll to the release candidate channels on Thursday morning.
  20. You are not keeping up on events in SL. The problem is not Pathfinding. Along with Pathfinding came a new group of updates. There were several unexpected problems in the updates, none of which, as best I can tell, are part of Pathfinding. JIRA items SVC-8124 and 8155 are bugs that forced much higher bandwidth use. Fixes for those have gotten stuck in the QA process. SL residents and the Lindens have been hoping the fixes would make it from the Release Candidate channels to the main channel for the last 2 weeks. This week the code package again failed to make it through testing. Hopefully the changes will make it through testing and arrive on grid next Tuesday. It is the unfortunate fate of Pathfinding to be associated with the problem changes. You can read a summary of events in SL on my blog.
  21. You can get the information from other sources. See New World Notes: Top 50 Most Popular Second Life Sims, August 2012. Hamlet gets the data from Metaverse Business.
  22. AFAIK, no it isn't. In SL the skeleton/armature is programmed into the viewer. When you upload your rigged mesh, only the mesh and its related information upload. Your custom armature is not uploaded. Nor is there any way for it to be downloaded to others in SL. While you can rig to the the bones you add, there will be no corresponding bone in the skeleton included in the viewer. So, those parts of the mesh you upload will not animate. I'm not sure whether the SL uploader will allow the inclusion of extra bones. There are bones in the viewer's skeleton that are not included in the typical avatar files currently available. Some of them can be used in rigging and the mesh parts using them will animate.
  23. Thanks for taking the time to post an update. I appreciate that it was late in your work day and possibly after hours and you still took the time.
  24. You can use GPU-Z, a free program, to see what you video card is doing and whether the card is over heating. You can also see the GPU load SL is placing on the card. You can use System Explorer, another free program, to see what your CPU cores are doing and how much memory is being paged to the hard drive. These programs may help you decide what is happening. There are some mesh complexity render problems in the viewer. Some overly complex meshes are known to crash the viewer. There are Debug Settings you can use to try and figure out what is happening. MeshMaxConcurrentRequests - Number of threads to use for loading meshes. The default value is 32. You can play with this number to see if the number of meshes in an area are affecting performance... may be too many overloading your system. MeshUploadFakeErrors - Force upload errors (for testing). You may also want to search the SLUniverse forum for your GTX550Ti. If anyone is having problems, they will be posting. Those hanging on SLUniverse are generally more advanced users. You can also search the SL Forum for those having problems. You may want to try the SL Development viewer and see if it makes a difference. I find it much faster FPS-wise, but it has a lot of problems rith now. But, it should give you and idea if it is viewer or video card.
  25. The problem can be mitigated with weight painting changes. It is possible to balance the amount movement a specific part of the hair has between the head and neck. Specific parts of the hair can be set to move with just the head, other parts to move as a blend of head and neck movement, and other parts with just the neck.
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