I'm curious as to how this is your responsibility. I haven't gone over TOS with a fine-tooth comb, but it wouldn't make sense to hold land owners liable for TOS violations by visitors. Sure, if the land owner has adult stuff on G land, or things on adult land that are still TOS violations, then the land owner could get in trouble with the Lindens. But what if, as in your case, it's a regular old G sim, the parcel is G, everyone runs the place as G, and it's just a few idiots that keep stopping by to grief and violate TOS? The real-world analogy I'd make is that let's say a strip club is in a jurisdiction that states if they serve beer then the strippers have to leave their panties on and wear pasties on their nipples. Some of the strippers want better tips, and go full nude. That would be something the cops could bust them on and shut the club down. Same stripper gets drunk with her friends, walks into a Walmart, hears a song she's good at dancing to, and strips full nude before the cops show up. Is Walmart in trouble? So no, it's not Walmart's responsibility to make sure little Billy didn't see any boobies. That's for the cops to deal with if Walmart gives them a call. Same deal, you've done your part by filing the AR. The responsibility now lies with Linden. Yeah, it would be cool if you could just pick up the phone and get a live Customer Service Rep on the line, 24/7. Some companies do indeed have that level of support. I agree -- this should be the norm for all companies. That said, it's not a realistic thing to hope for, due to the costs involved. Linden Labs is one such company that would see a substantial hit to their bottom line were they to have such service. You'll just have to wait, and in the mean time hope that new visitors will mute and/or AR the griefers. Maybe build a wall between the landing point and where the griefers are, and put a sign on it advising folks not to talk to the griefers, appologizing for the temporary situation, and informing folks that Linden has been notified of the disturbance. Once Linden has removed the idiots, remove your wall. No, it's not the perfect 24/7 solution, but it handles the situation as best you can under the circumstances. Lot's of luck to you.