Cinnamon Lohner

If your question is marked as solved, then it is available as an answer when someone fills in a new question with a similar title. However, if a question is never marked as solved, it will not. This has been a struggle for this Answers blog/forum ever since they went to this particular software. --Cinn

To rezz an object inworld, just drag it from your inventory onto any spot in your house. Also recommend you check out some of the many video tutorials related to basic functions in SL. https://secondlife.com/my/whatnext/video-tutorials/index.php? --Cinn

This is a resident supported forum, so no, we cannot update your balance or refund your purchase. Go to your Dashboard - Account - Transaction History and check to see of the transaction is listed. Also check your linden balance here at the website (Dashboard - Account - Account Summary) as sometimes the inworld amount is out-of-sync with your actual amount. If you still do not see the linden but have a cleared Paypal transaction, then either a support ticket or a call to Billing is probably your next step. --Cinn https://support.secondlife.com/contact-support/ Have billing issues? Give us a call. Note that phone support is for billing issues only. If you're having technical issues, please use technical support. Billing support phone numbers Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 The Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Brazil: 0800.762.1132 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only

Posting your Paypal email on a public forum is not really the best idea. You might want to remove that. USD credit transfers can take 5-7 business days --Cinn

Pretty sure they don't have one. Use a support ticket if a Basic member and Live Chat is available if you are a premium account. Billing has some international numbers (below) but India is not listed. --Cinn https://support.secondlife.com/contact-support/ Have billing issues? Give us a call. Note that phone support is for billing issues only. If you're having technical issues, please use technical support. Billing support phone numbers Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 The Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Brazil: 0800.762.1132 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only

Weekly stipends are paid on Tuesdays. So in your case, I would either contact Live Chat or call Billing as you should have received a stipend this past Tuesday. --Cinn https://support.secondlife.com/start-chat/ Note that phone support is for billing issues only. If you're having technical issues, please use technical support. Billing support phone numbers Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 The Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Brazil: 0800.762.1132 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only

You ARed a model at a shop?? Some poor 99%er trying to make an honest living and you ABUSE REPORTED her!?!?! Can you imagine the chatter on the group IMs if LL started banning live models at clothing stores who unknowingly model a copybotted item? The world would come unglued! AFAIK unknowinly wearing or buying a copybotted item is not against the TOS. When an item is identified as such, LL has a process for removing the item from people's inventories and notifying them of the event. They don't take the people out back and have them de-pixelized. --Cinn

The problem today is that you can see people online that are NOT your friends and don't want you to see them. But some TPV's (and utility HUDs) will show you the online status of non-friends, leading to issues of stalking and other such nasty stuff. I believe that is the problem they plan to address with some of the new privacy settings/policies --Cinn

A 500 prim motor cruiser is not made to be a vehicle. Just a building that looks like a boat! See KB article quote below and link for additional info on SL vehicles --Cinn http://community.secondlife.com/t5/English-Knowledge-Base/Basic-movement-controls/ta-p/700033 Physical v. non-physical vehicles Physical vehicles behave according to Second Life's physical rules. For example, if you drive a car over a ledge, it may coast for awhile due to the momentum propelling it forward, but gravity acts upon it until it hits the ground. Physical vehicles must be 32 prims or fewer (see Limits). This prim economy makes vehicle-creators quite savvy and resourceful about how each prim is used in vehicle's overall construction. Non-physical vehicles can be 256 prims or fewer (see Limits?), including the driver and passengers, each of which counts as a prim. Since non-physical vehicles are not affected by physics, their motion may appear stilted and stiff, although their visual appearance may be more detailed. This generally makes "non-phys" vehicles a better choice for floating UFOs and large warships which don't need to interact with collisions and other kinetic behaviors.

Just because the laptop is new doesn't mean its loaded with the latest graphics drivers. Don't know about your black lines, but the pink problem has been widely covered here in the forums since early February. The problem is an ATI graphics driver bug in older drivers and the solution is to update the ATI drivers to latest version. There are also some workarounds posted in the numerous threads on this issue, but the ultimate solution is updating the drivers. --Cinn

This is a resident supported forum. So we can offer ideas and suggestions but we can't fix broken land parcels. Looks like its a private estate. Have you talked with the sim owner? Perhaps a restart? --Cinn

You can set up a group, set the land privs so that the group can have full rights and that should take care of just about everything you need. The only thing your friends cannot do is use the house control panel. That is limited to owner (you) privs only. --Cinn

The 1000L signup bonus is paid after 45 days. Your 300L weekly stipend should start next Tuesday if you signed up today. --Cinn

You have an ATI graphic card and the drivers need to be updated. The pink problem appears with old ATI drivers. --Cinn

Probably not allowed. But without seeing them its hard to judge. They would probably fall under the Ad Farm guidelines linked below. Read through it and if the signs are in violation, the wiki also tells you how to abuse report them. --Cinn http://wiki.secondlife.com/wiki/Linden_Lab_Official:Policy_on_ad_farms_and_network_advertisers

Try logging into a different sim. Pooley or Smith are a good choice. --Cinn

Time to update your graphics drivers. Lots and lots of threads on this one. ETA: Unchecking Basic Shaders will also work but SL really looks flat and cartoonish with basic shaders turned off. :smileysad: --Cinn

Assuming you save your chat logs then yes it is possible. Go to Me - Preferences - Privacy. Check your settings for Chat Logs. If they are selected then you will also see the location of the logs listed at the bottom. If not selected, then select them so that you have the logs for the next time you want to read them. --Cinn

Perhaps you should invest in some antivirus software that checks for those things. No adware, malware or viruses that I've ever seen in the viewer download. --Cinn

Try logging into a different simulator. Its Tuesday morning server update time. Sims are being restarted all over the grid at the moment. --Cinn

Rumor has it that surnames are coming back. But I don't believe anyone has expressed a timeframe for it happening yet. --Cinn

My "bitching" remark was directed at Roslynd, not you. And Roslynd decided to delete her comments (thx!) --Cinn

Actually I only use the LL Viewer. You can bitch about it if you want but just wanted other people to know that this thread was not intended as a gripe session but an information exchange about the latest policy changes. I would ask that posters keep that in mind, but unlike some people, I'm not foolish enough to believe people won't hijack my thread. --Cinn

Yes, this is a troublesome statement: "You must not provide any feature that alters the shared experience of the virtual world in any way not provided by or accessible to users of the latest released Linden Lab viewer." At first reading I thought perhaps text based viewers would get axed under this. But removing features doesn't seem to be the target. My second impression was the RLV could come under attack by this policy. Does anyone know what current TPV feature(s) is targeted here? --Cinn

So am I reading this correctly? Third party viewers can no longer display what viewer another person is using?? --Cinn