Patch Linden

Door handles are such a hot topic of discussion, that most of the team decided to put things in perspective... We are quite a diverse group of avatars! What fits some of us, doesn't fit the rest. We try to choose the middle when scaling things to accommodate everything from large to tiny. In this case, we may have been a bit off on height and handle scale, so we'll be sure to include step stools for the smaller avatars in our content packs!

Uhm. I think, just to be clear so there's no confusion, the houses have modern control panel systems inside that allow you to lock up the house, access list it, etc. The demo houses in the preview are open for everyone to walk through and the control panel system is disabled.

Yes, in fact this is the sort of modification we'd hope for. The houses were designed to permit this sort of addition of space with the usable parcel area we left. I saw a comment about the sizes of the homes, but this was part of our thinking. We wanted to create a model of flexibility and I think the convenant bears that out by example. We will be much more active in the enforcement of the new Linden Homes continent.

Good morning Linden Homes! Come see them now at the Home and Garden Expo on a special preview!

Happy Saturday everyone!

Who wants to live here?

Soon! We've been super busy on some really big projects. One of which is talked about over in that SSP thread.

Dee was who you'd typically see running around in a fairy avatar. The Governor is a Hamster who I keep locked up in a cage and let run around in one of those hamster balls on occasion.

Bingo! This is exactly the case type that I do not want taking a long time to process. It is also the type of request that must be handled via a ticket. Processing a request to purchase abandoned land from us is a complex process that requires someone to perform many points of due diligence on our and your behalf to make sure the land is handed over properly. We've had an influx of those requests since we announced the mainland price changes and as demand has kept up, I've chosen to expand our Land Operations team.

Howdy! This caught my eye and thought it would be interesting to reveal something I don't think we've ever shared outside before. Since all of the Second Life support departments are in my wheelhouse, I'm happy to share a little bit of information with all of you. The following charts represent tickets (only) received between 2 January to Current (31 January). We strive to live mostly in the 12-48 hour time frame for all support requests. There are multiple departments and many different types of requests represented here. This in no way means that longer times for handling a ticket do not happen, in fact that lower 48+ hrs accounts for around 11-12% of the volume. We use a system of escalations depending on the request type to make sure we land a request in the department with the appropriate subject matter experts who are best capable to resolve it. We know this can lead to some of those longer times to give a request the very best attention it can receive. A couple more interesting facts: About 29% of the volume is resolved in less than a day (12 hours or less). A large portion of the 48+ hour cases are requests to purchase land from us (we are working to fix this!). Our overall interaction volume across all contact points roughly averages to be around 17,000 contacts per month.

As I announced in the town hall, It stands for Super Secret Project. 😄

Just to be clear, we were not sleeping, but rather talking in voice on Discord, making fun of all of you standing there, making fun of us, while throwing yellow snowballs at you.

I shall reveal what SSP stands for at the Town Hall tomorrow!

We've been busy!

Yup! L$

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I cost a lot of money, ask people who bid on me for Relay events. ?

I'm going to decorate my Linden Home!

On my way! ?

I just checked the region that you were in @animats, and it looks fine to me. I also hopped around through a bunch, and all look good. Settings are where they are supposed to be.

I'm right here, sheesh....

Happy Halloween! ?

*ponders how to open a sim* Open up like a tauntaun so you can crawl inside? I'm concerned with how much code might spill out. I'm afraid it's pretty boring in a sim. BRB, I have some regions to be in.