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Dan Linden

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Everything posted by Dan Linden

  1. Sorry for the late reply, but the first thing I would check is to verify Preference > Setup > Willing to update to release candidate is checked. If it's unchecked it will try to update to the Release viewer.
  2. I am not able to reproduce this bug yet. If anyone has more details about how to trigger this bug, please leave a comment on https://jira.secondlife.com/browse/BUG-230789.
  3. Nahimic is virtual sound software and is preinstalled on some systems. You'll need to look for the folder mentioned in the last comments of BUG-227725 bug or look for a Nahimic service running in the Windows Task Manager to know if it's installed.
  4. @Fredz Faulkes Some things to try: If you have more than one monitor, see if SL will start on one. Unplug any additional monitors, and see if SL starts. Work through https://www.intel.com/content/www/us/en/support/articles/000056230/intel-nuc.html Try adding the SL viewer to Nahimic's BlackApps.dat list as mentioned in https://jira.secondlife.com/browse/BUG-227725
  5. Clearing your viewer's cache should fix this problem. Open Preferences with CTRL+P, or Me menu > Preferences. In Preferences, go to The Advanced tab & click the "Clear Cache" button. Then relog - the cache will be cleared on the next login. Does this fix your problem?
  6. This seems similar to https://jira.secondlife.com/browse/BUG-227725
  7. Please file a Bug at jira.secondlife.com and also attach a screenshot to the bug with the More > Attach files button.
  8. This issue is resolved in AMD's video driver released on 1/21/2021. Update your video driver to Adrenalin 2020 Edition 21.1.1 https://www.amd.com/en/support/kb/release-notes/rn-rad-win-21-1-1
  9. This issue is resolved in AMD's video driver released on 1/21/2021. Update your video driver to Adrenalin 2020 Edition 21.1.1 https://www.amd.com/en/support/kb/release-notes/rn-rad-win-21-1-1
  10. Thanks Flor. I see Adrenalin 2020 Edition 21.1.1 was released on 1/21/2021. Can anyone else confirm this driver fixes the inverted colors?
  11. @ZuriHartleyCan you paste in the 2 lines for "Windows Graphics Driver Version:" and "OpenGL Version:" from Help > About Second Life ?
  12. I'd like to get more information about which video card driver(s) is affected. If you're seeing blue, please post the following 3 lines from your Help > About Second Life: Graphics Card: AMD Radeon(TM) Graphics Windows Graphics Driver Version: 27.20.11044.7 OpenGL Version: 4.2.13596 Compatibility Profile Context 20.10.44 27.20.11044.7 (This is from https://jira.secondlife.com/browse/BUG-229727)
  13. Thank you for the update. Did you get a different card or just a newer graphics driver? I am curious to see what video card and driver combination is working for you. Could post the top few lines from Help > About Second Life? These lines: Second Life Release 6.4.11.551711 (64bit) Release Notes CPU: Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz (3497.98 MHz) Memory: 32680 MB OS Version: Microsoft Windows 10 64-bit (Build 19042.630) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GTX 1080/PCIe/SSE2 Windows Graphics Driver Version: 27.21.14.5148 OpenGL Version: 4.6.0 NVIDIA 451.48
  14. This sounds like an known issue https://jira.secondlife.com/browse/BUG-5852 "Projected light with high Ambiance setting causes textures containing transparency to render too dark." If you set the Ambiance value to 0 on the projector lights, it should work as expected. If it does not, please consider filing a Bug in Jira so we can take a closer look.
  15. Just a heads-up for those that are making EEP clouds, the cloud textures are currently rendered backwards - https://jira.secondlife.com/browse/BUG-228840. This will be fixed in an upcoming release.
  16. @BlackBlade Smit Could you file a bug about that at https://jira.secondlife.com/secure/CreateIssue!default.jspa ? Please reproduce the login failure and then before relaunching the viewer, zip up your viewer logs folder and attach it to the jira issue using More Actions -> Attach files. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
  17. This looks like https://jira.secondlife.com/browse/BUG-11891. A solution is posted there.
  18. The part of the Second Life viewer that renders media in-world is only compatible with Windows 7 or later. The Second Life viewer uses CEF/Chromium for media integration and CEF/Chromium dropped support for Windows Vista. The viewer at the bottom of this page may still work on Vista, but no promises. http://wiki.secondlife.com/wiki/Linden_Lab_Official:Alternate_Viewers#Obsolete_Platforms
  19. Hi Leander. The media_plugin_cef plugin is required for displaying Search, Profiles, Marketplace and other web pages within the Second Life viewer. It's possible a web page on a prim triggered this failure. If this error appears again, please file a bug in jira.secondlife.com and attach the SecondLife.log file. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
  20. If you are experiencing this problem and haven't yet logged into Second Life since accepting the Terms of Service on the website, I'd like to ask for some help in finding the cause of this bug. We need the community's help in tracking this bug because it is rare and has not reproduced for us on demand. 1) Please file a bug in jira.secondlife.com and title it [Mac] TOS not loading 2) Please zip up your viewer logs folder and attach it to the jira issue using More Actions -> Attach files. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3 3) Note which Antivirus you are currently using. Thank you!
  21. Try logging into Morris or Ahern regions. One of those 2 regions are usually up. Update: We fixed something! Try logging in again.
  22. Second Life Server (main channel) The main channel is getting the server maintenance project, which was previously on RC BlueSteel and LeTigre channels https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Server/16#16.06.03.316139 Scheduled Tuesday 2016-06-14 03:00-09:00 PDT     Second Life RC BlueSteel: https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_BlueSteel/16#16.06.03.316139 No Roll   Second Life RC LeTigre: https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_LeTigre/16#16.06.03.316139 No Roll   Second Life RC Magnum: Magnum is getting a new server maintenance project. https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_Magnum/16#16.06.03.316139 Scheduled Wednesday 2016-06-15 07:00-10:30 PST
  23. Second Life Server (main channel) The main channel is getting the server maintenance project, which was previously on RC BlueSteel, Magnum and LeTigre channels https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Server/16#16.05.24.315768 Scheduled Tuesday 2016-06-07 03:00-09:00 PDT     Second Life RC BlueSteel: BlueSteel is getting a new server maintenance project. https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_BlueSteel/16#16.06.03.316139 Scheduled Wednesday 2016-06-08 07:00-10:30 PST   Second Life RC LeTigre: LeTigre is getting the same server maintenance project as BlueSteel https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_LeTigre/16#16.06.03.316139 Scheduled Wednesday 2016-06-08 07:00-10:30 PST   Second Life RC Magnum: Magnum is getting a new server maintenance project. https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_Magnum/16#16.06.03.316132 Scheduled Wednesday 2016-06-08 07:00-10:30 PST
  24. Second Life Server (main channel) The main channel is getting the server maintenance project, which was previously on RC BlueSteel, Magnum and LeTigre channels https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Server/16#16.05.20.315515 Scheduled Tuesday 2016-05-31 03:00-09:00 PDT     Second Life RC BlueSteel: BlueSteel is getting a new server maintenance project. https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_BlueSteel/16#16.05.24.315768 Scheduled Wednesday 2016-06-01 07:00-10:30 PST   Second Life RC LeTigre: LeTigre is getting the same server maintenance project as BlueSteel https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_LeTigre/16#16.05.24.315768 Scheduled Wednesday 2016-06-01 07:00-10:30 PST   Second Life RC Magnum: Magnum is getting the same server maintenance project as LeTigre https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_RC_Magnum/16#16.05.24.315768 Scheduled Wednesday 2016-06-01 07:00-10:30 PST
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