Lanas Criss Posted September 23, 2011 Share Posted September 23, 2011 Occasionally I get questions or requests from folks who have one of my creations like "I never received the delivery" or "Opps, I broke something, may I have another please (No Trans items of course)". I'm completely willing to help but once in a while I'll have trouble finding their transaction because they were the 'recipient' of the item as a gift. Any clues or suggestions for some simple searching specifically by recipient?(I'm fully prepared for the disappointment of finding out it's impossible because I think I've heard hints of that problem in other threads but I'm optimistically asking the professionals in the audience... Fingers crossed)Lanas Link to comment Share on other sites More sharing options...
Lyra Blackthorne Posted September 23, 2011 Share Posted September 23, 2011 I download all my inworld and marketplace transactions every month as an excel sheet and save them on my system. With Excel you can sort anyway you want. Note that inworld sales are kept only 30 days so for 31 day months you need to save 2x that month to capture the extra bit. For inworld sales you do this via your tansaction history and for the marketplace it is Reports then transactions,orders or sales forget which but you will find it : ) Link to comment Share on other sites More sharing options...
Lanas Criss Posted September 23, 2011 Author Share Posted September 23, 2011 Thanks Lyra... I was hoping that wasn't the answer simply because of the 30 day monkey business. Obviously if its that important to me I should be doing the footwork, but I do try to keep the shop housekeeping chores to a minimum. Now if there were a simple answer to fix my Marketplace chores laziness I'd be up for any suggestions in that critical department as well. If there's a Linden listening please add recipient search to transactions or give us a year or two of the searchable sales ... pretty please? Is it more likely that LL will fix it or that I'll get over my chore laziness? Thanks again, Lanas Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 23, 2011 Share Posted September 23, 2011 Like Lyra, I download my transactions from the dashboard and the MP CSV every month and compile a "master" spreadsheet by month that is easily searchable. For quick searches, I always keep the confirmation email (it contains both the sender and recipient names) and search my email for the name. 9 times out of 10, it gives me the info I need for a redelivery. Unfortunately, since the deploy of Sept 13, the emails have been "intermittent" and unreliable, so I'm downloading the CSV much more frequently to keep track. Link to comment Share on other sites More sharing options...
Pamela Galli Posted September 23, 2011 Share Posted September 23, 2011 I have always downloaded my info -- if I open it in Excel, then I can do a name search on my computer and it will show me the documents the name appears in. I do keep a master list by year, too. Link to comment Share on other sites More sharing options...
Zanara Zenovka Posted September 23, 2011 Share Posted September 23, 2011 Like others, I regularly d/l everything into a single excel doc, but also keep notifications in a gmail that i use solely for business, which is the first place i search a name when i need to check a purchase. Link to comment Share on other sites More sharing options...
Sea Warcliffe Posted September 23, 2011 Share Posted September 23, 2011 I stuff my monthly transaction history & MP orders reports into Google docs. In the main google docs page I can search a name (not individual spreadsheets), and if the customers name is anywhere in the pile, it will show me which spreadsheet. Link to comment Share on other sites More sharing options...
Lyra Blackthorne Posted September 24, 2011 Share Posted September 24, 2011 Lanas, I would not hold my breath on LL doing anything...sooooo, how important is the data to you lol Link to comment Share on other sites More sharing options...
Lanas Criss Posted September 27, 2011 Author Share Posted September 27, 2011 Whew, turned blue and still no fix from LL... so I'll take your advice and I'll stop holding my breath Link to comment Share on other sites More sharing options...
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