Asmar Zamani Posted October 3, 2020 Share Posted October 3, 2020 Hello, I made a process credit request the 22 September 2020 at 4:43 am and still see in Progress till today the 3rd October 2020 which is more than a week. I am wondering if I need to wait more days because I checked on the net and didn't see any holidays around. As written on the Process Credit info, we should receive payment to our PayPal or Skrill account within two business days. However, for a minority of requests, this process may take five business days. I did verify all my Info and everything seems ok. A ticket sent to the LL 2 days ago and I didn't get any explanation till now. Thank you. 1 Link to comment Share on other sites More sharing options...
Cindy Evanier Posted October 3, 2020 Share Posted October 3, 2020 1 hour ago, Asmar Zamani said: Hello, I made a process credit request the 22 September 2020 at 4:43 am and still see in Progress till today the 3rd October 2020 which is more than a week. I am wondering if I need to wait more days because I checked on the net and didn't see any holidays around. As written on the Process Credit info, we should receive payment to our PayPal or Skrill account within two business days. However, for a minority of requests, this process may take five business days. I did verify all my Info and everything seems ok. A ticket sent to the LL 2 days ago and I didn't get any explanation till now. Thank you. Did you complete all the Tillia information wanted? A ticket might not help. You have to contact billing Link to comment Share on other sites More sharing options...
Asmar Zamani Posted October 3, 2020 Author Share Posted October 3, 2020 I did Cindy and i already got money before. 1 Link to comment Share on other sites More sharing options...
Jackson Redstar Posted October 3, 2020 Share Posted October 3, 2020 lately its been about 4-5 business days max, Used to take a week or more but for the last year or so I usually see no more than 5 business days Link to comment Share on other sites More sharing options...
Asmar Zamani Posted October 3, 2020 Author Share Posted October 3, 2020 Yeah the last time i did a request, it took about a week the reason why i am wondering if anything changed right after. 1 Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted October 3, 2020 Share Posted October 3, 2020 44 minutes ago, Asmar Zamani said: Yeah the last time i did a request, it took about a week the reason why i am wondering if anything changed right after. there is also a risk api that can be hit with to high of an amount, so then it requires manual approval and since people are mostly home based right now, it might be taking a bit for it to be processed by that person. 1 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted October 3, 2020 Share Posted October 3, 2020 3 hours ago, Asmar Zamani said: Hello, I made a process credit request the 22 September 2020 at 4:43 am and still see in Progress till today the 3rd October 2020 which is more than a week. I am wondering if I need to wait more days because I checked on the net and didn't see any holidays around. As written on the Process Credit info, we should receive payment to our PayPal or Skrill account within two business days. However, for a minority of requests, this process may take five business days. I did verify all my Info and everything seems ok. A ticket sent to the LL 2 days ago and I didn't get any explanation till now. Thank you. Since it is money/billing related, I'd probably call Billing to see if they could give any more info on why it is taking so long: Billing support phone numbers Toll-Free (US/Canada): 800.294.1067 Long-Distance: 703.286.6277 Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support 1 Link to comment Share on other sites More sharing options...
Asmar Zamani Posted October 3, 2020 Author Share Posted October 3, 2020 Thank you Jewell, Link to comment Share on other sites More sharing options...
Sassy Kenin Posted October 3, 2020 Share Posted October 3, 2020 Being premium used to make it faster!? but after 10 days waiting last time for myself I had to cancel it. I had start a new one then 5 days later it went through. Link to comment Share on other sites More sharing options...
Asmar Zamani Posted October 3, 2020 Author Share Posted October 3, 2020 The problem is that i can't even cancel it. Link to comment Share on other sites More sharing options...
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