gywls0524 Posted March 7, 2019 Share Posted March 7, 2019 Hi In my second life account, I want to change my payment method because my present credit card is expired. so I add new credit card avalialbe but it's not registerd. And then I remove my older credit card and retry this but it's failed too First, why adding process do not function? second, If I would not cost the premium fee right now, what happen? Link to comment Share on other sites More sharing options...
1 Cindy Evanier Posted January 13, 2021 Share Posted January 13, 2021 3 minutes ago, hideo Yalin said: My credit card inspired. therefore, I want to update credit card registration with new term. but I do not understand how to do this. tks in advance Just add as a new credit card as per knowledge base 4 Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted March 7, 2019 Share Posted March 7, 2019 Be sure that you are trying to add a real credit card -- not a debit card or a pre-paid card of any kind. Almost none of those are acceptable for use in Second Life. That has been true for several years, but the rules seem to have been enforced more strictly in the past couple of years. People who may have been able to use a debit or prepaid card in the past are generally finding that the option is no longer available when the card expires and is renewed. 1 Link to comment Share on other sites More sharing options...
0 gywls0524 Posted March 7, 2019 Author Share Posted March 7, 2019 Thank you, yeah you right.. in fact it's debit card Link to comment Share on other sites More sharing options...
0 Ethan Paslong Posted March 7, 2019 Share Posted March 7, 2019 3 hours ago, gywls0524 said: If I would not cost the premium fee right now, what happen? if you want to keep your premium you have to be sure there are funds on your USD balance ( by selling enough L$) ór be in time to add a new accepted payment method. When you are too late with a new payment method, and too late to downgrade to basic, you'r account goes in arrear and you have a limited time to get your balance straightened out. If you'r too late with that your account goes on hold. (=locked) Just remember... when your account is on hold the premium subscription officially keeps proceeding. 1 Link to comment Share on other sites More sharing options...
0 hideo Yalin Posted January 13, 2021 Share Posted January 13, 2021 My credit card inspired. therefore, I want to update credit card registration with new term. but I do not understand how to do this. tks in advance Link to comment Share on other sites More sharing options...
-1 Lindal Kidd Posted January 14, 2021 Share Posted January 14, 2021 On 1/13/2021 at 2:23 AM, hideo Yalin said: My credit card inspired. therefore, I want to update credit card registration with new term. but I do not understand how to do this. tks in advance From the Knowledge Base: Changing stored payment information To change stored information about one of your payment methods, you must delete that payment method and re-enter it. You may delete a stored payment method by clicking Remove next to that payment method on the Billing Information page. Link to comment Share on other sites More sharing options...
Question
gywls0524
Hi
In my second life account, I want to change my payment method because my present credit card is expired.
so I add new credit card avalialbe but it's not registerd.
And then I remove my older credit card and retry this but it's failed too
First, why adding process do not function?
second, If I would not cost the premium fee right now, what happen?
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