Ayesha Askham

Caleb The "Now you see it...now you don't" nature of the Main Server roll reports this past two weeks has been really irritating. Is the staff-member responsible for the Roll notice not capable of competent editing? The roll notice was there this morning after it had most likely begun, but now it has vanished. It will most likely return when the resolved status is reported, but for now there is nothing to say what is happening. Has the Roll been pulled? Is it proceeding as planned? Who knows apart from LL? Come on! ETA: Well, well. At 9:21am the roll was posted as "resolved" and all the entries (including one announcing the roll was in progress) have returned. What a surprise. You just like to keep us guessing, don't you!

Well, better late than never, I guess, Caleb. But what with the capricious posting on the Status Page today, it was hard to decipher just WHAT was happening! :smileyfrustrated:

And it came back once the Roll was "Resolved". I knew it was taking place because my sim rolled as expected. It was the Ninja editing so beloved of LL that caught me out I guess. :smileyfrustrated:

OK something is a little wierd here. No matter where I connect from, PC or 'phone, and no matter whether I so via Twitter or direct browse, the most recent Grid Status Posts regarding the Main Server Roll return Error 404 Not Found. What is causing this, does anyone in the UK know? I also note that there is (in my view) no Deploy post for this week.

Dee I'm afraid it is no good you lambasting Linden Lab. Your problem sounds much more like either your ISP having a bad day or a problem with your router/modem. Your connection to SL is poor, hence you are not receiving the baking information from the server. Your only recourse is to either contact your ISP to see if they have an issue, or wait. Quite often issues like yours just evaporate in time when a technician somewhere notices a server on the fritz.

I really do not know what to add to this litany of woe, but Wirtz (LeTigre RC) was borked again after today's restarts. Mesh objects and attachments would not rez and once in no-one could TP out. A Live Chat session brought about a very rapid restart from LL and that appeared to solve the problems, but really this happens far too often now for it not to be a major target for LL's bug-hunters. This "capabilities" issue and "de-syncing" of sims is not a reasonable by-blow from changes to server software. We need this fixed, and soon, Linden Lab.

Please see the thread below on this matter. LL are aware of some aspects of the issue. Clearly not all the updating issues related to Aditi have been cured. My advice would be to file a LL JIRA.

That's good to know, Nal, I just hope the GPU manufacturers keep their eye on the ball.

Alnijad The flickering of objects with alpha content is an Open GL issue and affects ALL GPUs when the ALM is activated. I do not think it is the issue that the OP is reporting. You are right that LL has not fixed the flicker issue yet and I am beginning to think that the fix, which is certainly related to object-object occlusion is buried somewhere in the rendering code of Open GL and therefore by no means an "easy" fix. A great many folk are reporting issues related to rendering time using Windows 10 processing and while I would hesitate to exonerate Win 8.1, I don't know enough to say it isn't at least partly to blame. The tardiness of OpenGL fixes reflects the apparent increase in use of other codes in 3D rendering. Like so many other aspects of SL, OpenGL is just not fashionable and fixes not profitable any more. If other, wiser folk see this and tell me I'm talking nonsense then so be it...that was how I understood the OpenGL issue!

Linda If you were using the Windows 10 OS your issue would be relatively common, but using 8.1 is a bit less easy. My best suggestions would be to ensure that you don't have any other programmes running at the same time as the viewer and perhaps ensure that the instal was a full correct (including the "hidden" folders) clean instal.

The simplest answer and the only one likely to get you an answer is to either use Linden Support Live Chat if you are a premium account, or file a support ticket if you are not. Linden Lab are pretty reactive where money is concerned!

Yes It is good to see this is apparently sorted out. Mind you something like a "perms" change in the simulator software ought to have been picked up at QA.

Caleb I am seeing numerous reports of avs not being able to open notecards on Bluesteel sims after this week's roll.

OK Amethyst, you make a fair point, but still I think that if viewers such as Firestorm can manage to provide in-world support fairly comprehensively with volunteers, it cannot be THAT hard to find sufficient default viewer users (NOT paid staff, I never suggested that, or Linden Lab staff doing unpaid work) to run a similar group. The offline Q&A provided by LL is not (or certainly SEEMS not to be) sufficient to address many questions. It DOES seem that post-sales support of many popular items in SL is woefully inadequate, as Perrie notes; maybe it is endemic to SL perhaps encouraged by the laissez-faire attitude that Linden Lab espouses. I suppose it is true that online communities tend to provide "self-help" facilities, but that is more often than not a choice, not something forced upon them.

I'm going to have a second bite at this cherry. While no-one with any common sense would expect Linden Lab to provide support for "free" non-Premium accounts at the same level as that offered to Premium account-holders, the level should be improved for all the reasons I suggested earlier. One aspect of this would be an in-world support group staffed by volunteers, albeit volunteers with a "fast-track" to The Lab. I have never understood why such a body was not set up in SL by Linden Lab. This would provide a degree of help to folk that have most commonly occurring issues. While it IS true that there are some folk who will not accept advice however it is given, there are many for whom searching for an answer when they barely know the question, these people need better support than they routinely get. My essential point remains, in that SL 2.0 will need better support than SL 1.0 or it will fail, and fail rapidly. That such support would be costly is not in doubt, but for a small diminution of the profit gained, a great deal of goodwill could be earned, surely that is worthwhile in the medium-to-long term?

This is such a familiar thread, it feels as old as SL, and the premises are, pretty much. Just to get it out of the way, while I never saw 100K concurrency, I did see 94K one UK night in late 2008, so I do not know where the lower figures regularly quoted come from. The current max concurrency is in the range 50-55K, depending on time of year and day of week. Linden Lab operate a customer support strategy common to many US-based operations, and to my mind it always has been one that disregards the mass of non-Premium users and as such is woefully short-sighted. I agree whole-heartedly with the OP on virtually (sic) every point. It is now too late to save SL 1.0, but unless Linden Lab wish to see SL 2.0, whatever it ends up being called, dieing more quickly they must revise and improve their corporate attitude to non-Premium accounts and accord them better treatment. To me, in Europe, it just seems like common sense; apparently to many in the USA it is "entitlement". Balderdash!

You know, it's odd; ever since SSB was introduced and then the Content Delivery Network was set up as most of the SL services were migrated to http delivery, these troubles have been reported. First one area, then another...Netherlands, Canada, Australia, parts of the UK...all have experienced this phenomenon. It must be network-related, but I have seen no evidence that Linden Lab are making ANY efforts to work with their ISP partners to solve this. Really if SL makes such huge demands upon the international network, surely it behoves Linden Lab to negotiate a solution to these issues. Is it naive of me to expect some pro-active response from The Lab about this? :smileysurprised:

Whoops....oh dear BlueSteel borked. Ah well. :smileyembarrassed:

Yes and one day I will learn to recognise the American date convention....sorry Caleb. :smileyfrustrated:

So, if I believe the change to the Google calendar there are no rolls at all this week....is that correct? The Google calendar has not always been reliable but I assume that since someone bothered to alter it there are no rolls this week. :smileysurprised:

Well, The Lab has been banging on this until about an hour ago so maybe it's now fixed. (Yes and I believe in the tooth Fairy as well). :smileytongue:

...and yet there is no Roll for Main Server next week? Now, I know I'm not privvy to LL decision-making processes, but to me having those group BUGs fixed across the Grid next Tuesday seemed a "No Brainer"...The Lab obviously thinks otherwise. Just what in the Seven Hells are you doing, Linden Lab? :smileymad:

It looks as though the Server software rolled to the RC channels has fixed this issue...see BUG-9725.

Oh Well It is now Saturday 25th and there has not been a peep out of The Lab on this, so I guess they either don't care or haven't actually noticed. Ho hum. :smileysad: Oh and the GSP is STILL wrong.

OK, It is now Thursday 23rd and still nothing on the GSP about either the MainServer or RC channel rolls this week. Now there were notices about both, so why have they vanished? Would it have anything to do with the major network problems seen on Tuesday and Wednesday this week (see the other thread in this forum). This issue was seen by many to my certain knowledge and many did not even bother to log on yesterday because of it. It seems to have cleared up now but there has not been a whisper about it on the GSP. Is there anybody IN THERE? Just nod if You can hear me. Preferably get the GSP up to date.