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Everything posted by Catwise Yoshikawa
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yo Banner Makers - Halloween is a Big Deal
Catwise Yoshikawa replied to Mickey Vandeverre's topic in Merchants
Rya Nitely wrote: I quite like the 96 items per page. It's easier to scroll down than to click to the next page and get bored before they finally get to my item. At least this way my item stands a chance of being seen. Why oh why did I do the homepage feature a week ago for a halloween item? Well, I learnt the lesson again about not ever doing a homepage feature again. A category feature might have stood more of a chance with that banner now. But if you have a featured in that category you will have less possibilities to be seen, cause that carousel moves every time you go to next page ;-) Imagine how many times your will see that carousel if you use 96 items per page ^^ The thing is no matter when you bought featured listing, cause they could change/reset/whatever relevance settings and your item in page 3 would go nowhere -
And how many time they take to remove those items or things that are not following the rules? cause I had to open a case about it and they redirect me to flag item. Of course there is no option to flag everything you have on your tos and in marketplace listing rules, so how LL would know what's the reason for that flag? Tried to do it in a case and nothing happeneds. They just close case and do nothing
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yo Banner Makers - Halloween is a Big Deal
Catwise Yoshikawa replied to Mickey Vandeverre's topic in Merchants
And would be better if you didn't play with relevance settings. Right now I just see a mix of 0-10L and 2.000L items. And the things I was following sales and rank position are nowhere now... Also notice firt time clicking that banner I had items per page changed to 96, not sure why ^^' -
y si el creador no responde, puedes pedir un reenvio a LL. Abre un ticket a soporte aqui https://support.secondlife.com/create-case/ y selecciona Marketplace - Failed marketplace delivery. Y no olvides rellenarlo todo dando los datos de compra y el nombre de a quien estaba dirigido el regalo ;-)
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Agree. If we had at least that order option... what happened to that feature? :matte-motes-confused:
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The Haunted Halloween season is just around the corner — how will you celebrate?
Catwise Yoshikawa commented on Linden Lab's blog entry in Inworld
Don't miss The Nightmare Hunt. From September 30th to October 15th, one of the most scary hunts in second life begins, with 13 high quality stores from Second Life and with Halloween theme, you must find hidden gifts that all has free for you in their stores. You have to begin in the first store, The Nightmare Store. Find the bloody eye object for 0L$, in contents you can find your gift and the landmark to the next store. -
I mean Lindens said they were going to try other way to have meetings and would try something here, but I'm still waiting...
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Anyway, I thought there will be no more meetings but we would have post in forums to debate and talk about it, in the same way we did inworld. But guess I didn't undertand well ^^?
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Want to receive an IM/email when I receive a review on my Marketplace
Catwise Yoshikawa replied to Lilian Laville's question in Creation
You can't. In old xstreet we all were notified by email when someone gives a review, but not in marketplace. They took off that option. -
How do we update products already being sold on the market place?
Catwise Yoshikawa replied to estatica's topic in Merchants
Just keep the same name in the object inside the magic box and add a version number in item listing ;-) Anyway, I had some problems when I updated items in the past, sometimes rank is restarted when you update something ^^', so be carefull updating seasonal items when you are paying featured listings ;-) -
Pues para borrar la tienda borra la magic box, dale al sync inventory y borra todos los artículos que tengas en venta. Al menos estos son los consejos que dan en el foro de merchants a todo el que pregunta
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Bufffff, la verdad es que el marketplace está fatal. Y lcreo o peor que podias haber hecho era quitarlo todo y ponerlo de nuevo, justo ahora. Resulta que desde que empezarón a meter cosas para empezar a traer el "direct delivery" se cargan algo cada día, asi que ponerse a tocar justo ahora no es muy conveniente. Los envios están fatal, y no porque no funcionara tu magicbox, es que la web va peor que mal y las cosas tardan en llegar varias horas, si llegan. Cuando los envios no llegan y LL te ha pagado, puedes hacer un reenvio desde la web. Los clientes tambien pueden pedir reenvio a LL si en 24 horas no les ha llegado. Aún asi los problemas son tantos que no se como aún hay gente comprando por el marketplace, es desesperante. Cada vez que he comprado algo estos días o no me ha llegado o ha llegado a las 3 horas. Estoy por poner un aviso en cada artículo diciendo que mejor lo compren dentro de SL Porque es un rollo ir uno a uno, que si no...
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You should contact then LL for a redeliver. Is not Merchant fault, but marketplace system. Not everyone can connect everyday to check, and could not receive your IM also. Also merchant is not notified about reviews, so won't expect to reply just because you rate with one star just for a non delivery ;-) Guess you can find some good info about how to solve your problem In Knowledge Base: ----------------- Unreceived items Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s). Slow deliveries may currently be more noticeable because you now have a cart to which you can add multiple items. (This wasn't the case with the old Xstreet, which closed for purchases in October 2010.) Unfortunately, we can only send so many items at a time. Note: There are several interrelated causes that slow down delivery. We are hard at work on creating a faster and more reliable Marketplace system that will soon make Magic Boxes obsolete --------------------------
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who is looking at mesh. an ongoing survey at NWN
Catwise Yoshikawa replied to tomm Pye's topic in Mesh
Ceera Murakami wrote: I'm using the Firestorm Mesh Beta or Viewer 3 from LL, but NOT because of Mesh! I'm using them to be able to make up to 64 Meter prims, which is FAR more important to me than Mesh, which many people still can't see properly. You can male 64m prims with phoenix also -
I just notice that I have magic box messages delivering thins that in my orders say undelivered, not paid O_o
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Min Barzane wrote: Merchant you mentioned that has ilegal mesh on MP isnt only one ,there are more.One ewen states that his item is open source and he can do what ewer he wants with it wich it is not,i personaly informed original creators about it. Item on MP: https://marketplace.secondlife.com/p/Tower-Bridge-64mt-3-prims-boxed-MESH/2633832 And funny his comment here because a one star rating for listing as a 3 prims item: "it is 3 prims and the mesh is 64 equivalent (that's how mesh works > http://wiki.secondlife.com/wiki/Mesh" So now all mesh creators would say only 1 prim when in fact are in SL 30prim? And no flag option for wrong prim count
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Update on Marketplace Login Failures (and Search Results)
Catwise Yoshikawa replied to Brooke Linden's topic in Merchants
they just fixed it ^^ -
I can't log into the marketplace today
Catwise Yoshikawa replied to Magnet Homewood's topic in Merchants
Same problem here!!! As I said in the other post http://community.secondlife.com/t5/Merchants/Update-on-Marketplace-Login-Failures-and-Search-Results/td-p/1029101 is nice to see that an error that was fixed is here gain And this is even worst cause I have no transation history from last 2 days (just price and no name info) and most of sales confirmation emails are also missing. So need to check orders in marketplace and can't until they fix this. Just hope they could fix it before going out for weekend. -
Update on Marketplace Login Failures (and Search Results)
Catwise Yoshikawa replied to Brooke Linden's topic in Merchants
Now I can't Sign In to marketplace. Really nice when I have no info in my transation history from SL And search and categories are not working either. So guess is the same problem Brooke posted here. So an error that was fixed is again here. Nice job ;-) Anyone have the same problem? -
Desde hace unos días el visor de SL no arranca HELP!
Catwise Yoshikawa replied to Gort Grot's topic in Foro en español
Misterios de SL XDDD Lo mismo ha sido que han tocado algo, que lo ha solucionado. Ayer hicieron cosas para el marketplace y el cambio de las magic boxes por el sistema de envio desde inventario. Me alegra que al menos se solucionase ^^ -
Marketplace is giving my items away for free -_- HELP
Catwise Yoshikawa replied to a topic in Merchants
Guess that should be a bug sometime ago someone mention here. That's because some people add to cart the item when you offer for 0L and buy it days later. I tried to find that jira with no luck, sorry ^^' -
50% off new Premium accounts?
Catwise Yoshikawa replied to Frankstone Starsider's topic in General Discussion Forum
Pamela Galli wrote: I only see one compelling reason to be Premium, and that's access to better support. I don't know why LL doesn't both increase the level of support with better trained support people, and then advertise that as an advantage. The answers I get from support lately are pretty consistently 1) about a month too late and/or 2) reveal that the support person has little understanding of the issue and not much inclination to find out. totally agree -
KB shopping in the Marketplace and delivery problems
Catwise Yoshikawa replied to Catwise Yoshikawa's topic in Merchants
The problem is customers don't use to have their emails active for IM. KB didn't say you could buy while you are offline from SL until now and is crazy they change something like this when we have customers every day with delivery problems. The could at least reduce failures changing that in KB and advice to stay logged while they are buying ^^ -
I just notice they did edit some text in Knowledge Base about shopping in the Marketplace that could be the reason for people buying things while they are not logged to SL and making them to lose they purchases because the capped delivery. Now you can read: -------- After you buy After purchasing an item, log into Second Life. You will see a notification like this in your Second Life Viewer: Click the Keep button to confirm you want the item. -------- English is not my mother tongue, but reading this I understand that I can buy items while I'm not online and login later with no problems. Thought they should be logged while they are buying things :matte-motes-confused: That could be the reason for lot of people asking for redelivery, saying they got messages about delivery capped and such things...