[Improving our Lines of Communication with the Community]

This is some great news, I would really like to see better support offered!

[Linden Lab's New CEO]

Welcome to Second Life! I have been seriously been wanting to give up hope on Second Life for a long time but I think maybe there is a light at the end of the tunnel! Look forward to seeing what you do and hopefully bring second life to the way it should be!

Finally good to see they have got someone as ceo that sounds like they know what they are doing!!!

[A Farewell From Jack]

Farewell Jack! Good luck!

[Help Us Test the SL Web Viewer Beta]

It's very nice to see you guys finally utilizing some services like what onlive.com is doing! I'm very excited for this and definitely happy to see this!

 

Look forward to it going 100% open to the main grid!

[Making Strides to Improve our Customer Support Services]

I really hope you guys do something about the support because the whole support experience is terrible right now! I have support tickets open for over 2 months now and no response no one is even working on them. I'm really about ready to relinquish my last region back to LL at this point. I'm a concierge level resident and boy has support started sucking! When I go to live chat for issues the old live chat used to be able to fix for me now the new live chat last name Ontymes or Ontynes tell me to open up a support ticket... I just don't understand why they can't fix the issues that the old support team "lindens" use to fix in like 2 mins! It just seems like a waste. When I ask why my tickets haven't been answered they say just have patience, I find that pretty hard after having tickets open for 2 months + with not even someone working on it or even changing the status on the ticket. If things aren't fixed around my next billing cycle please expect me to not make my sim payment!

[[GUIDE] What's a skybox?]

Torley I like the sky box is it for sale? or did u buy it somewhere? It looks super cool! Thanks for the guide as always

[Two Important Updates on 2011 Land Pricing]

Good move LL, I am glad you are doing this because there are quite a few people out there abusing the discounted educational regions and not utilizing them like they are supposed to be utilized.

[Saying Farewell to Avatars United]

Never liked it anyways!