Cant Play, shuts off router after a min of being logged in. I have netgear CDG24G

[valerie Inshan]

There are major issues with the latest SL viewer V 2.5.7. You may downloard V 2.8 beta, or try a TPV (third party viewer) such as Firestorm which very much looks like V2 or even Phoenix as they do not seem to crash:

http://www.phoenixviewer.com/downloads.php

Don't give up so fast! :smileywink:

[valerie Inshan]

There are major issues with the latest SL viewer V 2.5.7. You may downloard V 2.8 beta, or try a TPV (third party viewer) such as Firestorm which very much looks like V2 or even Phoenix as they do not seem to crash:

http://www.phoenixviewer.com/downloads.php

Don't give up so fast! :smileywink:

[Rolig Loon]

Other SL residents have had problems with NetGear routers too, and have sorted them out by making repeated calls to NetGear.  Take a look at http://community.secondlife.com/t5/Technical/Got-New-NetGear-Router-but-it-closes-SL-what-do-i-do/qaq-p/691649 , for example.  You'll see in that thread that some people have had luck changing firewall settings too, so consider that if NetGear doesn't work out for you.

[Nyll Bergbahn]

You're getting answers from other SL residents here, not Linden Lab. I think you would need Premium membership to submit a ticket and get this looked at officially and even then there may be no solution as some Netgear routers have proven troublesome with Second Life. I believe some people had success by using older firmware 5.01.01 but that was a year or so ago and for a different Netgear model. Another solution I saw was to turn off voice but can't say with any certainty if these suggestions will work for you.

[Peewee Musytari]

The problem is going to be the configuration of the firewall on the Router, so it will be the same no matter which viewer you try to use.

You can try configuring it using http://wiki.secondlife.com/wiki/Configuring_your_firewall

You can also try something that has worked with other Netgear routers which is to Log on to your router, go to the ADSL settings on the left hand menu & change Multiplexing Method from VC based to LLC based.

[Lac Boram]

I had a similar issue with my Netgear DGN1000 N50 router.  I found the solution on a different answer page (" Got New NetGear Router, but it closes SL what do i do?").  The fix was to go into the router settings, adsl settings, and change Multiplexing Method from VC based to LLC based.

 

[Albion Teardrop]

Hi and yes, Netgear DGN 1000 router allows login to Second Life, but logs you out within 2 minutes - found this out today to my dismay - all other internet functions are fine.

Reinstalled my older Netgear which worked ok .

 

Definitely a firewall issue....