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Is anyone else having issues uploading things into their Market Place

KraZie Tyles

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KraZie Tyles

KraZie Tyles

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Hello all, I was wondering if there is anyone else having issues uploading things into their market place for sale. For some reason it keeps sayin it cant and that sl has been notified of the issue. can anyone tell me if they are having maintenance issues?

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MistressMazikeen

MistressMazikeen

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Posted
18 minutes ago, KraZie Tyles said:

Hello all, I was wondering if there is anyone else having issues uploading things into their market place for sale. For some reason it keeps sayin it cant and that sl has been notified of the issue. can anyone tell me if they are having maintenance issues?

Yesss! I thought I was the only one its been going on for a couple of hrs :(

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EnCore Mayne

EnCore Mayne

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Posted (edited)
25 minutes ago, Rhiana Innis said:

... I also noticed it deletes the Listing category.

yup, me too. can't reput the category since it won't save.

this means if you try to edit ANY listing, it will wipe your category. does that mean it gets unlisted???

LINDENS!!!

until this is resolved i WOULD NOT EDIT ANY LISTINGS.

Edited by EnCore Mayne
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Darlie Latzo

Darlie Latzo

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I'm also having issues and got super concerned when I tried to edit a no copy item I got the message so sorry to keep you waiting. Then, I seen where the no copy item was showing as being unlimited oh boy. I then un-list the item, or try to.  Even though it said unlisted it was still showing for sale . I tried relogging and that didn't work either......Last resort was to take the item off of the market and try to delete it all together on market and it still shows smh. Now in my listings page it is in red too.. Then I realized the newer items I placed to create a listing keep disappearing in the folder. I hope this gets corrected soon.

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EnCore Mayne

EnCore Mayne

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they're aware of the issue,...

Thank you for contacting Second Life Support and for your patience.

I apologize for the inconvenience you you are experiencing. Our team is aware of the issue and is currently working on a solution. We would like to thank you for your patience and understanding in this matter.

For updates regarding the issue, please refer to our status blog here: https://status.secondlifegrid.net/incidents/s638sknf1hnb?u=z5p7c5xtj8ls

If you have any further questions, please let us know.

Best Wishes,

Cascade Linden
Account Specialist
Linden Lab

==============================================================

that email was a response from the ticket i filed to the freshdesk.com portal. so i go to respond and the ticket's closed. there's no where to add additional comments. no way to acknowledge receipt or give thanks for looking at the issue. normally the freshdesk team sends out a feedback request when they manage a complaint. this time, nothing.

well, i'm quite upset about this, and to not be able to respond to this help desk employee on their site adds to it. so then i see in the email that i can reply to it. usually anything i get from the lab is a noreply address, okay, so i'll give my response to this email.

i shoot off my drivel and 10 seconds later before i delete everything forever i get an auto reply from support @ lindenlab that tells me my comments can't be added to a closed issue!!! "cannot receive new updates" it says. what in actual hell Linden.

if i didn't immediately go to the freshdesk to open another ticket just to respond to the closed issue i would have never seen my email response on the closed ticket support at the lab just told me i couldn't add.

is someone actually working on how the Lab and "their most valuable assets" (us) interact? this is a great example as to just how BAD the system is. somebody's gotta do something before we all lose what we need to live.

 

Edited by EnCore Mayne
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LipstickAndDreams

LipstickAndDreams

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15 hours ago, EnCore Mayne said:

yup, me too. can't reput the category since it won't save.

this means if you try to edit ANY listing, it will wipe your category. does that mean it gets unlisted???

LINDENS!!!

until this is resolved i WOULD NOT EDIT ANY LISTINGS.

This is also happening to me whenever one of my no-copy listings goes out of stock. Category is wiped, and I am unable to change it back.

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EnCore Mayne

EnCore Mayne

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well, it appears from my desktop that the issue is resolved. i was able to edit and save 3 listings without a hiccup.

of course, should LL have any integrity i would have been issued a notification that they had fixed the problem and it was safe to continue. instead, i had to rely on my own personal world of knowledge as it befits SL and its lack of capacity for generating good user experiences. as in, we're left in a dark cloud of guessing and speculating as to who, what, why, when, where, and how of any meaningful communications with the exalted Linden organization. you have to rely on your own capabilities to evaluate just how harmful their incompetence will affect one's business.

why should i have to rely on looking up the status record to see if and when the unknown issue was resolved (if it was). how often should i check? how many worrisome hours should i devote to constantly checking to see if the humpty dumpty is whole again? if it wasn't for posting on the forum, writing up a ticket, or issuing a JIRA, would this issue have been recognized? how many people did it affect? how did it happen? how long would our individual complacency of "meh, it's Second Life" quell our collective resolve that SL just doesn't work right?

if the people employed by Philip and Wolf aren't treating their users like they'd like themselves to be treated i'm thinking the organization needs some more lovin. anyone allowing SL to devolve into an automated depersonalized corporate monolith shouldn't be "working" in the system. please don't let SL become an us and them monster. come out and play with us. see how our world works/fails.

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