New verification requirements on Debit cards?

[TickledPink69]

I just bought Linden Dec 1st. I am not able to buy linden with my VISA now. I  am reading there are new verification requirements for the TILIA system they're now using but in FAQ It says that Tilia doesn't require all that noise just. to. buy. linden.. So Is there a problem with buying Linden? Should I call my bank? Is it my card?..Or is it these new  verification requirements from Tilia that I have no intentions of providing? Thanks for responses.

[Ceka Cianci]

I just bought some the other days..I do remember recently having to agree to something when I was loging in..

How old is your account? If it is a newer account they will only let you buy so much at first.. I can't remember what the amount is, but it may be something like only letting you buy 100.00 usd worth per week or month, I honestly can't remember..

Edited December 18, 2020 by Ceka Cianci

[TickledPink69]

yea Im 2016 account I rarely buy that much.Im going to have to go make sure my bank account hasn't been hacked.

[Rowan Amore]

1 hour ago, TickledPink69 said:

I just bought Linden Dec 1st. I am not able to buy linden with my VISA now. I  am reading there are new verification requirements for the TILIA system they're now using but in FAQ It says that Tilia doesn't require all that noise just. to. buy. linden.. So Is there a problem with buying Linden? Should I call my bank? Is it my card?..Or is it these new  verification requirements from Tilia that I have no intentions of providing? Thanks for responses.

They were doing billing maintenance earlier

 

We will be performing maintenance on our billing systems on Thursday, December 17th at 4:45 PM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.

Edited December 18, 2020 by RowanMinx

[TickledPink69]

OMG Thank you!. do you have the link for updates? I'm a little slow in finding them..I looked for announcement like this. xoxox

[Bree Giffen]

There's a link at the top of these forums that says Grid Status. 

[TickledPink69]

yes, my card is fine. I checked it today and even though grid status states that maintenance is done it still wont process my payment method..which I have used for 4 years. I am not sending these people my SSN #

 

[Rowan Amore]

1 hour ago, TickledPink69 said:

yes, my card is fine. I checked it today and even though grid status states that maintenance is done it still wont process my payment method..which I have used for 4 years. I am not sending these people my SSN #

 

Contact billing support

https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support

[TickledPink69]

Thankyou.

 

[bigmoe Whitfield]

3 hours ago, TickledPink69 said:

yes, my card is fine. I checked it today and even though grid status states that maintenance is done it still wont process my payment method..which I have used for 4 years. I am not sending these people my SSN #

 

these people are more secure than the us government it seems.   I trust them.