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ChrisDiamond865

Help. Stuck on Initializing VFS

Question

For the last few weeks I have literally had to do a complete reinstall of Firestorm at least once or twice per week.  It never goes past Initializing VFS

 

I've read through the FAQ about Initializing VFS and have done everything it says.  It says the last thing to do if the other suggestions don't work is a complete clean install  which I have to do a couple times per week and is highly annoying.

 

Now, I have just done 2 complete clean installs and I still can't get past Initializing VFS... I did a complete clean install and it didn't work so I did another.. still can't get past Initializing VFS

 

 

What else can I do??  This is crazy!

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Thanks.

Ok it's this issue here: FIRE-21109 - [Windows 64bit] Windows 10 - Stuck on "Initializing VFS" after KB4015217 on Intel HD, Intel HD 2500 & Intel HD 4000 cards on 64bit viewers only.
This problem affects 64bit viewers on some Windows 10 systems with older Intel graphics after a recent Windows 10 update.  The graphics driver causes a crash during the GPU benchmark.
If you wait until the next release of Firestorm, which should be out on Tuesday next week, there is a workaround for this problem that will let you run the 64bit viewer again.

Install the new release as usual.
Right click on the viewer's desktop shortcut -> Properties -> Shortcut tab.
In the Target text box, go to the end of the text, add a space and then add the text --noprobe
Then Apply & OK to save changes.
Launch the viewer from this shortcut.

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You didn't explain what sort of "everything" you tried,  but if it didn't include a close look at your firewall, do that next. 

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10 minutes ago, LittleMe Jewell said:

Before you attempt to login, Click Help from the Menu and then 'About Firestorm'.  Copy and paste the results here.  

How am I supposed to do that when Firestorm won't even open.......


I said it's getting stuck at initializing vfs. Therefore it won't even open to the login screen...

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10 minutes ago, Rolig Loon said:

You didn't explain what sort of "everything" you tried,  but if it didn't include a close look at your firewall, do that next. 

 

I Have done everything on the firestorm website for vfs issues...

 

No clue what to do for firewall. Firestorm has worked fine for years on my pc. Just not recently. And I haven't made any changes to any firewall settings.

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When you tell us you've tried it all and nothing works about the only thing we can say is... bye...

You can probably find out what's happening by looking in the viewer logs. Here's the How To.

-----------------------------------------------

Quote

When all else is failing and when you and those helping have no clue, look in the viewer’s log files. The viewer has various log files you can read to get an idea of what has gone wrong. Look at the log immediately after you crash or exit the viewer. Logs are replaced the next time a viewer starts. You’ll find the logs in:

C:\Users\[Win_login_ID]\AppData\Roaming\SecondLife\logs\

·         .crashreport.log – This log is generated when the viewer crashes, the previous version of the file is overwritten. Rename this file if you plan to restart the viewer before examining the file. Otherwise, just read it with a text viewer (Notepad is good).

·         .debug_info.log – This file is internally formatted as an XML file. I never find it of much use. It is mostly the specs of your machine.

·         .SecondLife.log – This is the main log file. I find it the most useful. Start from the end of the file and work toward the beginning. Search for ‘WARNING’ and ‘ERROR’. With any luck the messages there will give you an idea of the problem. Recent changes have added section heading to parts of the file that can identify the general nature of the problem. There are lots of performance stats included.  At the end of a non-crash log there are secession stats;  Run Time, Average Packet Size, Dropped Packets, Resent Packets, etc. The file is replaced and recreated for each viewer secession.

·         .SecondLife.error_marker – I don’t know what information is inside. I don’t have a copy to examine as I write this.  The presence of the file indicates where, when, and what error happened. I think this is a disaster backup file for crash reporting in which information about the crash is retained in the event the crash handlers are destroyed before they can create the other more complete crash files.

·          .SecondLife.start_marker – There is no information inside. The presence of the file indicates how far into the start process the viewer has gotten. Whether the file exists or not is the pertinent information.

·          .SecondLifeCrashReport.log – This is another file internally formatted to XML.  It is created when the viewer crashes. I think this is the new version of the crash log. It is mostly text.

·          .stats.log – This is a short file containing network statistics. Similar information is in other log files. It is an easy to read set of stats that show how many packets were dropped and resent in a secession.

I find the SecondLife.log is the most useful file for tuning and troubleshooting the viewer. It is verbose and reasonably easy to understand. There is a Debug Setting that allows you to increase or decrease the level of reporting.

Most of these files are erased when the viewer starts. If you plan to send the files in with a trouble ticket or bug report, place copies in another folder before starting the viewer.

Marker files are temporary and may or may not exist at any given time.

Entries in the files associated with errors and warnings are labeled as such. That makes them easy to find by searching. Warning entries are common and do NOT necessarily mean there is a problem. Some warnings are a part of normal operation. Some errors are trivial and do not indicate a ‘noticeable’ problem in the viewer’s operation

 

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Are you using Windows 10?
What's your graphics card?

Are you able to run the 32bit version of Firestorm or does that also get stuck at Initializing VFS?

If you can run the 32bit version, please go to Help -> About Firestorm & paste all your system information into a comment here.

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1 hour ago, ChrisDiamond865 said:

How am I supposed to do that when Firestorm won't even open.......


I said it's getting stuck at initializing vfs. Therefore it won't even open to the login screen...

Sorry, I forgot that that particular message comes before the viewer fully loads as opposed to during login.

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5 hours ago, Whirly Fizzle said:

Are you using Windows 10?
What's your graphics card?

Are you able to run the 32bit version of Firestorm or does that also get stuck at Initializing VFS?

If you can run the 32bit version, please go to Help -> About Firestorm & paste all your system information into a comment here.

I was actually able to launch 32 bit just fine  specs are below:

 

 

CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (3410.01 MHz)
Memory: 16272 MB
OS Version: Microsoft Windows 10 64-bit (Build 14393)
Graphics Card Vendor: Intel
Graphics Card: Intel(R) HD Graphics 4000

Windows Graphics Driver Version: 10.18.0010.4358
OpenGL Version: 4.0.0 - Build 10.18.10.4358

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.8
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3-(CEF-WIN-3.2526.1347-32)
LibVLC Version: 2.2.4
Voice Server Version: Vivox 4.6.0017.22050

Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1.25
Draw distance: 128 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: Medium-High (4/7)
Advanced Lighting Model: No
Texture memory: 512 MB (1)
VFS (cache) creation time (UTC): 2017-6-15T3:5:10
Built with MSVC version 1800
Packets Lost: 0/17,427 (0.0%)
June 14 2017 20:08:23 SLT

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5 hours ago, Nalates Urriah said:

When you tell us you've tried it all and nothing works about the only thing we can say is... bye...

You can probably find out what's happening by looking in the viewer logs. Here's the How To.

-----------------------------------------------

 

Thanks.  I saved a copy of the logs but I can not upload a text file to my post..     I am going to post them in a quote below..  hopefully someone that knows logs can figure out what's wrong.

Quote

2017-06-15T03:14:02Z WARNING: #MarkerFile newview/llappviewer.cpp(2658) : LLAppViewer::initLoggingAndGetLastDuration: duration stat failure; start: -1 log: -1
2017-06-15T03:14:02Z INFO: newview/llappviewerwin32.cpp(575) : LLAppViewerWin32::init: Turning off Windows error reporting.
2017-06-15T03:14:02Z INFO: newview/llappviewerwin32.cpp(486) : LLAppViewerWin32::disableWinErrorReporting: WerAddExcludedApplication() succeeded for FirestormOS-Releasex64.exe
2017-06-15T03:14:02Z INFO: #CrashReport newview/llappviewerwin32.cpp(789) : LLAppViewerWin32::initCrashReporting: Creating crash reporter process C:\Program Files\FirestormOS-Releasex64\win_crash_logger.exe with params: "C:\Program Files\FirestormOS-Releasex64\win_crash_logger.exe" -dumpdir "C:\Users\Chris\AppData\Roaming\Firestorm_x64\logs\dump-4f31415e-d027-ac79-af5c-3e5979572422" -procname "FirestormOS-Releasex64.exe" -pid 7360
2017-06-15T03:14:02Z WARNING: llcommon/llapp.cpp(358) : LLApp::setupErrorHandling: adding breakpad exception handler
2017-06-15T03:14:02Z WARNING: #CRASHREPORT llcommon/llapp.cpp(403) : LLApp::setupErrorHandling: Unable to attach to Out of Process exception handler.  30 retries remaining.
2017-06-15T03:14:02Z INFO: #CRASHREPORT llcommon/llapp.cpp(398) : LLApp::setupErrorHandling: Successfully attached to Out of Process exception handler.
2017-06-15T03:14:02Z INFO: llcommon/llapp.cpp(490) : LLApp::startErrorThread: Starting error thread
2017-06-15T03:14:02Z INFO: llcommon/llerrorthread.cpp(109) : LLErrorThread::run: thread_error - Waiting for an error
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Default
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2727) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings.xml
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Default
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files\FirestormOS-Releasex64\app_settings\settings_install.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group PerAccount - from location Default
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2727) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings_per_account.xml
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location Default
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2727) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings_crash_behavior.xml
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location Default
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2727) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\ignorable_dialogs.xml
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\fsdata_defaults.xml to load.
2017-06-15T03:14:02Z INFO: #AppInit newview/llappviewerwin32.cpp(735) : LLAppViewerWin32::initParseCommandLine: Language: en
2017-06-15T03:14:02Z INFO: #AppInit newview/llappviewerwin32.cpp(736) : LLAppViewerWin32::initParseCommandLine: Location: US
2017-06-15T03:14:02Z INFO: #AppInit newview/llappviewerwin32.cpp(737) : LLAppViewerWin32::initParseCommandLine: Variant: ISO_8859-1
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location User
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location User
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings_crash_behavior.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings_crash_behavior.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location User
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\ignorable_dialogs.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\ignorable_dialogs.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Session
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2727) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings_firestorm.xml
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group PerAccount - from location UserSession
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Program Files\FirestormOS-Releasex64\app_settings\account_settings_firestorm.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files\FirestormOS-Releasex64\app_settings\account_settings_firestorm.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location User
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location User
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings_crash_behavior.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\settings_crash_behavior.xml - No settings found.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location User
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\ignorable_dialogs.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\ignorable_dialogs.xml - No settings found.
2017-06-15T03:14:02Z INFO: newview/llappviewer.cpp(3074) : LLAppViewer::initConfiguration: Setting Global.InstallLanguage to en
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Skinning - from location CurrentSkin
2017-06-15T03:14:02Z WARNING: #Settings newview/llappviewer.cpp(2698) : LLAppViewer::loadSettingsFromDirectory: No matching settings group for name Skinning
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2692) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location CurrentSkin
2017-06-15T03:14:02Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Program Files\FirestormOS-Releasex64\skins\firestorm\settings.xml to load.
2017-06-15T03:14:02Z INFO: #Settings newview/llappviewer.cpp(2741) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files\FirestormOS-Releasex64\skins\firestorm\settings.xml - No settings found.
2017-06-15T03:14:02Z WARNING: llui/lluicolortable.cpp(388) : LLUIColorTable::loadFromFilename: Unable to parse color file C:\Users\Chris\AppData\Roaming\Firestorm_x64\user_settings\colors.xml
2017-06-15T03:14:02Z INFO: #InitInfo newview/llappviewer.cpp(979) : LLAppViewer::init: Configuration initialized.
2017-06-15T03:14:02Z INFO: #Init newview/llappcorehttp.cpp(394) : LLAppCoreHttp::refreshSettings: HTTP Pipelining enabled!
2017-06-15T03:14:02Z INFO: #Init newview/llappcorehttp.cpp(517) : LLAppCoreHttp::refreshSettings: Application settings overriding default mesh fetch concurrency.  New value:  16
2017-06-15T03:14:02Z INFO: #InitInfo newview/llappviewer.cpp(1015) : LLAppViewer::init: LLCore::Http initialized.
2017-06-15T03:14:02Z INFO: #AppInit newview/llmachineid.cpp(208) : LLMachineID::init:  Serial Number : 0000010A33614028
2017-06-15T03:14:02Z INFO: #InitInfo newview/llappviewer.cpp(1035) : LLAppViewer::init: Threads initialized.
2017-06-15T03:14:02Z INFO: #InitInfo newview/llappviewer.cpp(1053) : LLAppViewer::init: UI initialized.
2017-06-15T03:14:02Z INFO: llui/llnotifications.cpp(1537) : LLNotifications::loadTemplates: Reading notifications template
2017-06-15T03:14:03Z INFO: llui/llnotifications.cpp(1608) : LLNotifications::loadTemplates: ...done
2017-06-15T03:14:03Z INFO: #InitInfo newview/llappviewer.cpp(1068) : LLAppViewer::init: Notifications initialized.
2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4318) : LLAppViewer::writeSystemInfo: Application: Firestorm
2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4319) : LLAppViewer::writeSystemInfo: Version: Firestorm-Releasex64 5.0.1.52150
2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4326) : LLAppViewer::writeSystemInfo: Local time: 2017-06-14T23:14:03 Eastern Daylight Time
2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4329) : LLAppViewer::writeSystemInfo: CPU info:


// CPU General Information
//////////////////////////
Processor Name:          Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Frequency:        3410 MHz
Vendor:           GenuineIntel
Family:           Intel Pentium Pro/2/3, Core (i6)
Extended family:  i0
Model:            i10
Extended model:   i3
Type:             i0
Brand ID:         i0

// CPU Configuration
//////////////////////////
APIC Physical ID = i4
CLFLUSH cache line size = i64
Cache Line Size = i64
Cache Size = i256
L2 Associativity = i6
Max Supported CPUID level = i13
Max Supported Ext. CPUID level = i0

// CPU Extensions
//////////////////////////
  APIC On Chip
  CFLUSH Extension
  CMPXCHG8B Instruction
  CPL Qualified Debug Store
  Conditional Move/Compare Instruction
  Debug Store
  Debugging Extensions
  FXSAVE/FXRSTOR
  Hyper-threading Technology
  MMX Technology
  MONITOR/MWAIT
  Machine Check Architecture
  Machine Check Exception
  Memory Type Range Registers
  PTE Global Bit
  Page Attribute Table
  Page Size Extension
  Page Size Extensions
  Pend. Brk. EN.
  Physical Address Extensions
  RDMSR and WRMSR Support
  SSE Extensions
  SSE2 Extensions
  SSE3 New Instructions
  SYSENTER and SYSEXIT
  Self Snoop
  Thermal Monitor
  Thermal Monitor 2
  Thermal Monitor and Clock Ctrl
  Time Stamp Counter
  Virtual-8086 Mode Enhancement
  x87 FPU On Chip
->mHasSSE:     1
->mHasSSE2:    1
->mHasAltivec: 0
->mCPUMHz:     3410
->mCPUString:  Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (3410 MHz)

2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4330) : LLAppViewer::writeSystemInfo: Memory info:
2017-06-15T03:14:03Z <mem>             Avail Physical KB:     12945056
2017-06-15T03:14:03Z <mem>              Avail Virtual KB:      -144704
2017-06-15T03:14:03Z <mem>                 Avail page KB:     15552316
2017-06-15T03:14:03Z <mem>                CommitLimit KB:     19152460
2017-06-15T03:14:03Z <mem>                 CommitPeak KB:      6065340
2017-06-15T03:14:03Z <mem>                CommitTotal KB:      3600144
2017-06-15T03:14:03Z <mem>                   HandleCount:        49507
2017-06-15T03:14:03Z <mem>             KernelNonpaged KB:       303636
2017-06-15T03:14:03Z <mem>                KernelPaged KB:      1061392
2017-06-15T03:14:03Z <mem>                KernelTotal KB:      1365028
2017-06-15T03:14:03Z <mem>              Page Fault Count:         2523
2017-06-15T03:14:03Z <mem>                   PageSize KB:            4
2017-06-15T03:14:03Z <mem>              PagefileUsage KB:         8616
2017-06-15T03:14:03Z <mem>          PeakPagefileUsage KB:         8616
2017-06-15T03:14:03Z <mem>         PeakWorkingSetSize KB:         9672
2017-06-15T03:14:03Z <mem>            Percent Memory use:            0
2017-06-15T03:14:03Z <mem>              PhysicalAvail KB:     12945048
2017-06-15T03:14:03Z <mem>              PhysicalTotal KB:     16662092
2017-06-15T03:14:03Z <mem>               PrivateUsage KB:         8616
2017-06-15T03:14:03Z <mem>                  ProcessCount:          103
2017-06-15T03:14:03Z <mem>     QuotaNonPagedPoolUsage KB:           11
2017-06-15T03:14:03Z <mem>        QuotaPagedPoolUsage KB:          272
2017-06-15T03:14:03Z <mem> QuotaPeakNonPagedPoolUsage KB:           11
2017-06-15T03:14:03Z <mem>     QutaPeakPagedPoolUsage KB:          272
2017-06-15T03:14:03Z <mem>                SystemCache KB:     10272020
2017-06-15T03:14:03Z <mem>                   ThreadCount:         1601
2017-06-15T03:14:03Z <mem>             Total Physical KB:     16662092
2017-06-15T03:14:03Z <mem>              Total Virtual KB:         -128
2017-06-15T03:14:03Z <mem>                 Total page KB:     19152460
2017-06-15T03:14:03Z <mem>             WorkingSetSize KB:         9672
2017-06-15T03:14:03Z <mem>                     timestamp: 2017-06-15T03:14:02Z

2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4331) : LLAppViewer::writeSystemInfo: OS: Microsoft Windows 10 64-bit
2017-06-15T03:14:03Z INFO: #SystemInfo newview/llappviewer.cpp(4332) : LLAppViewer::writeSystemInfo: OS info: Microsoft Windows 10 64-bit (Build 14393)
2017-06-15T03:14:03Z INFO: newview/llappviewer.cpp(3835) : LLAppViewer::writeDebugInfo: Opening debug file C:\Users\Chris\AppData\Roaming\Firestorm_x64\logs\dump-4f31415e-d027-ac79-af5c-3e5979572422\\static_debug_info.log
2017-06-15T03:14:03Z INFO: #UpdaterService newview/llappviewer.cpp(3638) : LLAppViewer::initUpdater: Test build: overriding willing_to_test by sending testno
2017-06-15T03:14:03Z INFO: #AppInit newview/llhasheduniqueid.cpp(45) : llHashedUniqueID: ONCE: System ID 5e75c863f9024200dbb184952f8e1b9d
2017-06-15T03:14:03Z INFO: #InitInfo newview/llappviewer.cpp(1090) : LLAppViewer::init: J2C Engine is: KDU v7.8
2017-06-15T03:14:03Z INFO: #InitInfo newview/llappviewer.cpp(1091) : LLAppViewer::init: libcurl version is: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8
2017-06-15T03:14:03Z INFO: #InitInfo newview/llappviewer.cpp(1123) : LLAppViewer::init: UI initialization is done.
2017-06-15T03:14:05Z INFO: #AppInit llwindow/lldxhardware.cpp(549) : LLDXHardware::getInfo: VRAM Detected via DirectX: 1792 DX9 string: 1792 MB
2017-06-15T03:14:05Z INFO: #AppInit newview/llappviewerwin32.cpp(716) : LLAppViewerWin32::initHardwareTest: Detected VRAM: 1792
2017-06-15T03:14:05Z INFO: #InitInfo newview/llappviewer.cpp(1173) : LLAppViewer::init: Hardware test initialization done.
2017-06-15T03:14:05Z INFO: #AppInit,#Directories llvfs/lldir.cpp(1179) : LLDir::setSoundCacheDir: Setting sound cache directory: C:\Users\Chris\AppData\Local\FirestormOS_x64
2017-06-15T03:14:05Z INFO: #TextureCache newview/lltexturecache.cpp(1010) : LLTextureCache::initCache: Headers: 377119 Textures size: 1422 MB
2017-06-15T03:14:05Z WARNING: newview/lltexturecache.cpp(1591) : LLTextureCache::purgeAllTextures: Rename of C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache to C:\Users\Chris\AppData\Local\FirestormOS_x64\\3693ffbe-8c4f-6694-f0c0-045148e16998.old_texturecache failed
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\0
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\1
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\2
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\3
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\4
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\5
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\6
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\7
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\8
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\9
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\a
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\b
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\c
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\d
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\e
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1604) : LLTextureCache::purgeAllTextures: Deleting files in directory: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\f
2017-06-15T03:14:05Z WARNING: #APR llcommon/llapr.cpp(310) : ll_apr_warn_status: APR: The system cannot find the path specified.  
2017-06-15T03:14:05Z WARNING: #APR llcommon/llapr.cpp(541) : LLAPRFile::open:  Attempting to open filename: C:\Users\Chris\AppData\Local\FirestormOS_x64\texturecache\texture.entries
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1636) : LLTextureCache::purgeAllTextures: The entire texture cache is cleared.
2017-06-15T03:14:05Z INFO: newview/lltexturecache.cpp(1654) : LLTextureCache::purgeTextures: TEXTURE CACHE: Purging.
2017-06-15T03:14:05Z INFO: #AppCache newview/llappviewer.cpp(5207) : LLAppViewer::initCache: VFS CACHE SIZE: 409 MB
2017-06-15T03:14:05Z WARNING: #AppCache newview/llappviewer.cpp(5270) : LLAppViewer::initCache: Bad or missing vfx index file C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1
2017-06-15T03:14:05Z WARNING: #AppCache newview/llappviewer.cpp(5271) : LLAppViewer::initCache: Removing old vfs data file C:\Users\Chris\AppData\Local\FirestormOS_x64\data.db2.x.1
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\data.db2.x.1' (errno 2): No such file or directory
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1' (errno 2): No such file or directory
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\data.db2.x.1' (errno 2): No such file or directory
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1' (errno 2): No such file or directory
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(251) : LLVFS::LLVFS: Attempting to open VFS index file C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(252) : LLVFS::LLVFS: Attempting to open VFS data file C:\Users\Chris\AppData\Local\FirestormOS_x64\data.db2.x.1
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1' (errno 2): No such file or directory
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1.date' (errno 2): No such file or directory
2017-06-15T03:14:05Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1' (errno 2): No such file or directory
2017-06-15T03:14:05Z INFO: llvfs/llvfs.cpp(676) : LLVFS::presizeDataFile: Pre-sized VFS data file to 428867584 bytes
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(575) : LLVFS::LLVFS: Using VFS index file C:\Users\Chris\AppData\Local\FirestormOS_x64\index.db2.x.1
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(576) : LLVFS::LLVFS: Using VFS data file C:\Users\Chris\AppData\Local\FirestormOS_x64\data.db2.x.1
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(251) : LLVFS::LLVFS: Attempting to open VFS index file C:\Program Files\FirestormOS-Releasex64\app_settings\static_index.db2
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(252) : LLVFS::LLVFS: Attempting to open VFS data file C:\Program Files\FirestormOS-Releasex64\app_settings\static_data.db2
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(575) : LLVFS::LLVFS: Using VFS index file C:\Program Files\FirestormOS-Releasex64\app_settings\static_index.db2
2017-06-15T03:14:05Z INFO: #VFS llvfs/llvfs.cpp(576) : LLVFS::LLVFS: Using VFS data file C:\Program Files\FirestormOS-Releasex64\app_settings\static_data.db2
2017-06-15T03:14:05Z INFO: #InitInfo newview/llappviewer.cpp(1194) : LLAppViewer::init: Cache initialization is done.
2017-06-15T03:14:05Z INFO: #AppInit newview/llappviewer.cpp(3692) : LLAppViewer::initWindow: Initializing window...
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1103) : LLWindowWin32::switchContext: window is created.
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1136) : LLWindowWin32::switchContext: Device context retrieved.
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1146) : LLWindowWin32::switchContext: Pixel format chosen.
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1159) : LLWindowWin32::switchContext: --- begin pixel format dump ---
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1160) : LLWindowWin32::switchContext: pixel_format is 5
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1161) : LLWindowWin32::switchContext: pfd.nSize:            40
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1162) : LLWindowWin32::switchContext: pfd.nVersion:         1
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1163) : LLWindowWin32::switchContext: pfd.dwFlags:          0x8225
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1164) : LLWindowWin32::switchContext: pfd.iPixelType:       0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1165) : LLWindowWin32::switchContext: pfd.cColorBits:       32
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1166) : LLWindowWin32::switchContext: pfd.cRedBits:         8
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1167) : LLWindowWin32::switchContext: pfd.cRedShift:        16
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1168) : LLWindowWin32::switchContext: pfd.cGreenBits:       8
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1169) : LLWindowWin32::switchContext: pfd.cGreenShift:      8
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1170) : LLWindowWin32::switchContext: pfd.cBlueBits:        8
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1171) : LLWindowWin32::switchContext: pfd.cBlueShift:       0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1172) : LLWindowWin32::switchContext: pfd.cAlphaBits:       8
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1173) : LLWindowWin32::switchContext: pfd.cAlphaShift:      24
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1174) : LLWindowWin32::switchContext: pfd.cAccumBits:       64
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1175) : LLWindowWin32::switchContext: pfd.cAccumRedBits:    16
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1176) : LLWindowWin32::switchContext: pfd.cAccumGreenBits:  16
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1177) : LLWindowWin32::switchContext: pfd.cAccumBlueBits:   16
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1178) : LLWindowWin32::switchContext: pfd.cAccumAlphaBits:  16
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1179) : LLWindowWin32::switchContext: pfd.cDepthBits:       24
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1180) : LLWindowWin32::switchContext: pfd.cStencilBits:     8
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1181) : LLWindowWin32::switchContext: pfd.cAuxBuffers:      0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1182) : LLWindowWin32::switchContext: pfd.iLayerType:       0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1183) : LLWindowWin32::switchContext: pfd.bReserved:        0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1184) : LLWindowWin32::switchContext: pfd.dwLayerMask:      0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1185) : LLWindowWin32::switchContext: pfd.dwVisibleMask:    0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1186) : LLWindowWin32::switchContext: pfd.dwDamageMask:     0
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1187) : LLWindowWin32::switchContext: --- end pixel format dump ---
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1230) : LLWindowWin32::switchContext: Drawing context is created.
2017-06-15T03:14:05Z WARNING: #RenderInit llrender/llgl.cpp(509) : LLGLManager::initWGL: No ARB WGL PBuffer extensions
2017-06-15T03:14:05Z WARNING: #RenderInit llrender/llgl.cpp(514) : LLGLManager::initWGL: No ARB WGL render texture extensions
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1368) : LLWindowWin32::switchContext: pixel formats done.
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1418) : LLWindowWin32::switchContext: recreate window done.
2017-06-15T03:14:05Z INFO: #Window llwindow/llwindowwin32.cpp(1472) : LLWindowWin32::switchContext: GL buffer: Color Bits 32 Alpha Bits 8 Depth Bits 24
2017-06-15T03:14:05Z INFO: llwindow/llwindowwin32.cpp(1527) : LLWindowWin32::switchContext: Created OpenGL 4.2 compatibility context.
2017-06-15T03:14:05Z INFO: #RenderInit llrender/llgl.cpp(1162) : LLGLManager::initExtensions: Disabling mip-map generation for Intel GPUs
2017-06-15T03:14:05Z INFO: llrender/llgl.cpp(1225) : LLGLManager::initExtensions: initExtensions() FramebufferObject-related procs...
2017-06-15T03:14:05Z INFO: llrender/llgl.cpp(1294) : LLGLManager::initExtensions: initExtensions() OcclusionQuery-related procs...
2017-06-15T03:14:05Z INFO: llrender/llgl.cpp(1306) : LLGLManager::initExtensions: initExtensions() TimerQuery-related procs...
2017-06-15T03:14:05Z INFO: llrender/llgl.cpp(1313) : LLGLManager::initExtensions: initExtensions() PointParameters-related procs...
2017-06-15T03:14:05Z INFO: llrender/llgl.cpp(1362) : LLGLManager::initExtensions: initExtensions() VertexShader-related procs...
2017-06-15T03:14:05Z INFO: #RenderInit newview/llfeaturemanager.cpp(315) : LLFeatureManager::parseFeatureTable: Attempting to parse feature table from C:\Program Files\FirestormOS-Releasex64\featuretable.txt

 

 

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hello. i have had today the same problem with windows 10 ,the firestorm viewer and a 1050 gt

i have solve it with a screen resolution change from my 4K down to full HD and after it i have pass through to the login screen of the viewer

then i was going back to my 4K resolution and see, the Viewer works again like before

 

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