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Can our clients/friends get help registering into Second life as they try and get denied.


HadleyConduct
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Alwin is correct that there is a limit to how many accounts you can register from the same IP address.  This is a security measure, to prevent griefers from creating armies of alts to terrorize SL residents.  However, your problem is a familiar one, for which Linden Lab has a solution.  Read all the instructions for the Registration API . 

This option is commonly used by colleges and universities, but can also be attractive for corporations and others who conduct group projects in world.

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I'm glad you're getting your clients and friends interested in Second Life!

However, the problem is that they are trying to register using your computer, instead of registering at home on their own machine.  As Rolig says, LL limits the number of accounts that can be registered from a single IP address or using a single email address.  (I think the limit is 5 per "household", as LL describes it.)

Either follow Rolig's suggestion for getting a dispensation from LL to register more accounts than the usual limit, or just tell your friends about Second Life and then have them register from their own computer at home.  Here are two useful links you can put on a little card to hand them:

http://www.secondlife.com

http://acrossthegridwithlindal.blogspot.com/2014/04/getting-started-in-second-lifean-update.html

Here's a suggestion for a fun event.  Tell a number of friends about SL, and show them how to register and log in.  Then schedule a time and a place to meet up in world, say at a shopping mall or a club.  Make a flyer, and include the links above on how to register an account, a time for the event, and the location, in the form of a SLURL.  Be sure to include step by step directions on how to get there from Social Island, and how to IM you for help, if they run into problems.

 

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