Chic Aeon Posted September 17, 2014 Share Posted September 17, 2014 I have been getting emails on purchase from the Marketplace for several years. Just recently they stopped. I didn't change anything. I looked in the backend and my email is correct but I can't find a "email me when someone buys" box to check. It has been for-e-ver so I may be missing something but did this change recently? Thanks. Link to comment Share on other sites More sharing options...
Amethyst Jetaime Posted September 17, 2014 Share Posted September 17, 2014 There has been no change that I know of. I've heard sporadic reports of people not getting emails, but I am still getting mine regularly. Have you checked to see if they are going to your spam folder? Link to comment Share on other sites More sharing options...
Chic Aeon Posted September 17, 2014 Author Share Posted September 17, 2014 I don't actually HAVE a spam folder. I have done an excellent job (and the typist too) of getting rid of all junk mail. My ISP "could" be blocking before it even gets to me but I get all my other messages from SL such as IMs and deliveries and group notices. It is just the Marketplace that has suddenly stopped. Guess I will just have to look in my transaction history. Maybe it will fix itself. I absolutely didn't make a change and it has only been the last two or three days (and there were sales LOL). Odd. Thanks. Link to comment Share on other sites More sharing options...
Lutricia Roux Posted September 17, 2014 Share Posted September 17, 2014 Chic, I have and have had the same issue. All MP mails didn't get to me, but IM, group notices, other mail etc worked. I also checked spam folder etc. I reported this by a ticket and was told to try to refresh the email settings. But, no luck until I changed to a completely new email. Then it all of a sudden started to work, when I changed back to my previous mail, same problem. I was told to write a JIRA which I did. They claimed it was all ok from their side, all mails went out without being sent back. JIRA closed ... but my problem was and are not solved. I solved it myself by using this new email, but the original problem is still there. My initial JIRA remains closed, when I stated, it isn't solved by adding a new one, it was closed due to "duplication".... Yay, excellent support Linden Lab. Please when/if you are able to solve it or get help, let me know through here, I'm interested to hear if there are any other solutions. Good luck! Link to comment Share on other sites More sharing options...
Pamela Galli Posted September 17, 2014 Share Posted September 17, 2014 I periodically dont get the emails, but I usually dont check carefully enough to catch them. They would not be so essential if the transaction record contained a description of what was purchased. Link to comment Share on other sites More sharing options...
Ela Talaj Posted September 17, 2014 Share Posted September 17, 2014 In the beginning of the year my MP emails suddenly stopped. I did not change anything in the email settings and I never had spam filters enabled. A ticket reply from the Lab suggested to contact my ISP, which I didn't bother with because no other email (including junk) was affected. In a few weeks the MP emailed suddenly reappeared as mysteriously as they had disappeared before. since then there was no other problem with MP emails (knocking on wood). Link to comment Share on other sites More sharing options...
Kenbro Utu Posted September 17, 2014 Share Posted September 17, 2014 I'm still getting MP emails, but my IM to email hasn't been working for about a month... Link to comment Share on other sites More sharing options...
Chic Aeon Posted September 17, 2014 Author Share Posted September 17, 2014 Thanks for the input. I really don't think my Marketplace mailings are going into junk but will check as soon as I figure out how to get into webmail there (password change issue). And yes, I did change my settings a bit and refreshed and that did nothing. So it looks like the all to familar "it isn't us it must be you" tech answer (sigh). Not a huge deal and I will probably get used to not getting them but I kinda like know what sold without having to go through so many steps. Appreciate the input all. Thanks. Link to comment Share on other sites More sharing options...
Reeva Hax Posted September 18, 2014 Share Posted September 18, 2014 I changed e-mail more or less a month ago. IM & Group Notices arrive regularly in the new e-mail address. MP notifications still arrive to the previous one. So far I couldn't find a way to fix this. Link to comment Share on other sites More sharing options...
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