The application has failed to start because the application configuration is...

[Cinnamon Lohner]

Did you try reinstalling the viewer?  You don't mention doing so in your post.

--Cinn

[Cinnamon Lohner]

Did you try reinstalling the viewer?  You don't mention doing so in your post.

--Cinn

[Merlin Vortex]

you are using a old version of the C++    its dependant on what operating system you have, but here is the link to  the win 7 64 bit version of C++...if you dont have win 7, you;ll have to hunt for the right package for your system

http://www.microsoft.com/download/en/details.aspx?id=14632

[Ansariel Hiller]

Since the viewer is compiled with Visual Studio 2010 on Windows, you should also try the Visual C++ 2010 runtime.

[Mekaboo322 Blackheart]

Hi Rosey,

I had the same very exact situation until I look on my situation post i had and saw comment of a link >>http://community.secondlife.com/t5/Viewers/None-of-the-other-viewers-are-working-Why-not/qaq-p/1155611 go to that link and go to this comment by Claireschen Hesten it's likely your ms c++ run time libraries are missing like mines was so download that link it should work it did for me.

Comment by Claireschen Hesten which worked for me >>You need to download something called an AppFix it used to be known as side by side fix there is one at http://downloads.phoenixviewer.com/windows/AppFix.exe once you've installed that you should be able to get all viewers to work you only get the side by side error if your system is missing MS C++ Run time Libraries
you can also get other useful downloads including the AppFix at http://wiki.phoenixviewer.com/doku.php?id=downloads 

If that doesnt work use this:

Found this link from Google seems it could help>>http://support.microsoft.com/kb/935791#DownloadSession hope your problem get solve like mines if it does ill be happy for ya its frustrating i know.

 

 

[Lindal Kidd]

Besides those components, you will also need the latest versions of Flash and QuickTime.