The application has failed to start because the application configuration is...

[Rosey Shim]

''The application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.''

Quite annoying, isn't it?

I reinstalled my PC recently and I installed a part of the programs I need to help my PC run properly. However, it seems they're not enough for SL to run.

I've researched and found out this problem sometimes occurs due Microsoft Visual C++. I installed this (to be more exact - Microsoft Visual C++ 2008 Redistributable x86 9.0.21022). However, I got the same error message. Next, I upgraded to Service Pack 3. Again, no result - the same error occurs.

I'm confused and tired. I really need to do something about this - any suggestions would be greatly welcomed.

 

 

Sincerely,

Rosey

 

 

Later edit:

Sorry, forgot to mention that. Yes, I tried reinstalling it (it was the first thing I tried, actually) - 2 times. No result.

 

Solved:

Thank you very much, Mekaboo. Although your solution didn't work 100% for me, here it's what I did in case there's someone else who needs to fix this, too:

I installed the AppFix and it installed a previous version of Visual C++ (I had a 2008 one and it installed the 2005 one). Next, the application wanted to install the .NET Framework. However, since I can't access Microsoft sites (it's a pretty common problem), it could not connect and download it from Microsoft. I had to search it and install it on my own (it wasn't very easy, but not even impossible - there are some sites who offer this application without redirecting/connecting to Microsoft main site). Next, I uninstalled SL (by the way, I use Phoenix Viewer) and deleted all it's components from my PC (folder and even installing application). I downloaded a fresh copy from their main site and installed it again - well, this time, the application worked perfectly without any errors. I'm not very sure which of the above solved the problem, but I'm happy it's gone.

Thank you all for your time and answers!

[Cinnamon Lohner]

Did you try reinstalling the viewer?  You don't mention doing so in your post.

--Cinn

[Merlin Vortex]

you are using a old version of the C++    its dependant on what operating system you have, but here is the link to  the win 7 64 bit version of C++...if you dont have win 7, you;ll have to hunt for the right package for your system

http://www.microsoft.com/download/en/details.aspx?id=14632

[Ansariel Hiller]

Since the viewer is compiled with Visual Studio 2010 on Windows, you should also try the Visual C++ 2010 runtime.

[Mekaboo322 Blackheart]

Hi Rosey,

I had the same very exact situation until I look on my situation post i had and saw comment of a link >>http://community.secondlife.com/t5/Viewers/None-of-the-other-viewers-are-working-Why-not/qaq-p/1155611 go to that link and go to this comment by Claireschen Hesten it's likely your ms c++ run time libraries are missing like mines was so download that link it should work it did for me.

Comment by Claireschen Hesten which worked for me >>You need to download something called an AppFix it used to be known as side by side fix there is one at http://downloads.phoenixviewer.com/windows/AppFix.exe once you've installed that you should be able to get all viewers to work you only get the side by side error if your system is missing MS C++ Run time Libraries
you can also get other useful downloads including the AppFix at http://wiki.phoenixviewer.com/doku.php?id=downloads 

If that doesnt work use this:

Found this link from Google seems it could help>>http://support.microsoft.com/kb/935791#DownloadSession hope your problem get solve like mines if it does ill be happy for ya its frustrating i know.

 

 

[Lindal Kidd]

Besides those components, you will also need the latest versions of Flash and QuickTime.