FireFox doesn't know how to open

[SusanEllen]

I signed up, chose an avatar, but when I try to go to a destination I keep getting the message "Firefox doesn't know how to open this address, because the protocol (Second Life) isn't associated with any program."  How do I fix this?

[valerie Inshan]

Did you download and installed a viewer? Firefox will not launch anything if you have no installed viewer.

http://secondlife.com/support/downloads/

[Rolig Loon]

Well, you can log in to SL first and use your in-world Destinations Guide or any LM or SLURL you have handy.  Or you can fix Firefox.  Go to your Tools menu in Firefox and select Options.  In the Options window, click the Applications tab and scroll down to find secondlife files.  Highlight it and then, in the right column, use the dropdown menu to select "Other ..." and then specify the viewer that you are using.

Until you do that, Firefox doesn't know what to do with a SLURL or any other URL that it custom-designed for SL.  Making that small change points it to your viewer, which DOES know.

[Ansariel Hiller]

You need to install the viewer as Valerie already pointed out.

[markjoe]

hi,i saw that your are recognize as a helper..

can u help ? coz i cannot log in SL.. and it says:

Second Life cannot be accessed from this computer.

If you feel this is an error, please contact

support@secondlife.com.

i tried another account still cannot log in..

i use firestorm,phoenis & SL viewer the same

messages it shows.. i really don't know what

to do now.. i didnt do anything wrong..

i never recieve any warning or email from LL.

what should i do? sorry for posting here..i really need help.

thanks,,

[alysia54]

me too???? I have same PROBLEM.... markjoe,, just keep on posting..im right behind you.... SECONDLIFE,,WE NEED HELP.... i ahve an ALT,,and same thing she cant log in..in fact shes posting too....

[Peewee Musytari]

@alysia54, you need to contact support. If you are premium speak to live chat otherwise submit a ticket.

[Aranthorne Guardian]

Nice solutions for Windows or Mac systems.  These answers do not apply to Linux.