Sheena Gelfand Posted September 7, 2022 Share Posted September 7, 2022 I keep getting logged out after online for even 10 min. Once I get booted off line the bugsplat comes up saying to report my issue in which I do. It has been going on for several months. What could be the issue? Thanks Link to comment Share on other sites More sharing options...
Alwin Alcott Posted September 8, 2022 Share Posted September 8, 2022 possibly...can be a lot, but how's your connection? Not only speed but mainly stability? Have a look at your packet loss. Link to comment Share on other sites More sharing options...
Rowan Amore Posted September 8, 2022 Share Posted September 8, 2022 Posting your computer specs might help us see where the problem might be. From the top menu...Help/About/ either Firestorm or Second Life depending on your viewer/copy to clipboard and paste those specs here. Link to comment Share on other sites More sharing options...
Fritigern Gothly Posted September 8, 2022 Share Posted September 8, 2022 18 hours ago, Sheena Gelfand said: What could be the issue? Thanks WiFi? If you are on WiFi, move closer to your router or better yet, connect to the internet using an ethernet cord. 1 Link to comment Share on other sites More sharing options...
Lindens Monty Linden Posted September 8, 2022 Lindens Share Posted September 8, 2022 19 hours ago, Sheena Gelfand said: Once I get booted off line the bugsplat comes up ... Bugsplat is the crash reporting tool we use so you are getting hard crashes in your session (which you probably know well). Since this is recurring, I strongly recommend getting a support ticket going. These crashes may indicate a problem needing escalation. For yourself, you might find a hint as to what is going wrong at the very end of the viewer log file. And this may be a perfect opportunity to try out other viewers. The specific problem may not be present in other builds. 1 2 Link to comment Share on other sites More sharing options...
Sheena Gelfand Posted September 9, 2022 Author Share Posted September 9, 2022 19 hours ago, Monty Linden said: Bugsplat is the crash reporting tool we use so you are getting hard crashes in your session (which you probably know well). Since this is recurring, I strongly recommend getting a support ticket going. These crashes may indicate a problem needing escalation. For yourself, you might find a hint as to what is going wrong at the very end of the viewer log file. And this may be a perfect opportunity to try out other viewers. The specific problem may not be present in other builds. Yeah its a new gaming computer so I am not sure, what other viewers? Thanks Link to comment Share on other sites More sharing options...
Ardy Lay Posted September 9, 2022 Share Posted September 9, 2022 (edited) There are a few builds from Linden Lab listed in the left side-bar here: https://releasenotes.secondlife.com/index.html Edited September 9, 2022 by Ardy Lay Link to comment Share on other sites More sharing options...
Sheena Gelfand Posted September 10, 2022 Author Share Posted September 10, 2022 On 9/8/2022 at 11:35 AM, Fritigern Gothly said: WiFi? If you are on WiFi, move closer to your router or better yet, connect to the internet using an ethernet cord. I am right next to the router Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now