Arwen Serpente Posted October 28, 2019 Share Posted October 28, 2019 (edited) So I wake up and see that the grid is functioning, yay!, so I log in. The message "cannot remove protected categories" appears and my inventory is MIA. This happens on both the LL Viewer and Firestorm. I log in on Cool VL viewer and my inventory is all there, but I have 2 inventories: the one with my assets, and a second one that is essentially phantom. It contains a couple items that I'm wearing (Slink body and Firestorm bridge - everything else that I'm wearing is in my main inventory), so I try to move them up to my main (and populated) inventory - they won't move, but they will copy. So yes, I did a complete uninstall, clean reinstall with the same missing inventory result. Weird thing is - I have two inventories on my main (Arwen), but only one (the populated one) on my store alt. So I don't know how to correct the missing inventory on Firestorm and LL Viewer and get rid of the phantom inventory on Cool VL. Any ideas about how to sort this would be welcome! Second issue - anything that I had rezzed yesterday just before the outage changed permissions. Things that were copy only turned full perm. Rather distressing. My inventory (on Cool VL) and anything I had rezzed in the past held the correct permissions. So even though I can and did change the permissions back, something certainly borked and others should just check in case it has happened to them. edited to add: perhaps this thread belongs in the server section of the technology forum rather than viewer. edited to add: I think it is the issue in this thread: https://community.secondlife.com/forums/topic/431400-protected-categories-error-message/ I've submitted a support ticket requesting assistance. Edited October 28, 2019 by Arwen Serpente Link to comment Share on other sites More sharing options...
Arwen Serpente Posted October 28, 2019 Author Share Posted October 28, 2019 Eveline Linden solved this issue! Restored my inventory and everything is back to normal! 4 1 Link to comment Share on other sites More sharing options...
KarraSue Posted October 30, 2019 Share Posted October 30, 2019 Must still be some lingering issues as my partner has not been able to say online since Saturday evening, when she tries to log on she gets kicked off after no more than 4 minutes. Link to comment Share on other sites More sharing options...
Willow Wilder Posted October 30, 2019 Share Posted October 30, 2019 2 hours ago, KarraSue said: Must still be some lingering issues as my partner has not been able to say online since Saturday evening, when she tries to log on she gets kicked off after no more than 4 minutes. Not necessarily. Could be something else entirely. Link to comment Share on other sites More sharing options...
KyaraSalvatore Posted October 30, 2019 Share Posted October 30, 2019 After 1 week having trouble to logging in, I finally managed to log in normally .... until this morning u.u Now I log in, and my avatar is stopped, does not walk, does not fly, does nothing ... I can even change region, but after a few minutes I am logged out! I saw some people on facebook saying they can't log in either, in different countries! I'm in Brazil! https://gyazo.com/34952808856b3d0bf4747e9ba92ffbe3 Link to comment Share on other sites More sharing options...
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