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Danni Silvershade

Bought Linden in viewer, 30 minutes ago, got paypal mail, but no linden

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As the title says, I bought Linden through the viewer.

I already got the PayPal notification mail that I paid, but no Linden so far.

It's over the 20 minute mark too. Any way to force the system to update?

 

Edit: I just saw the Linden server is having issues, so that might be the reason.

https://status.secondlifegrid.net/

Edited by Danni Silvershade

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11 minutes ago, Danni Silvershade said:

As the title says, I bought Linden through the viewer.

I already got the PayPal notification mail that I paid, but no Linden so far.

It's over the 20 minute mark too. Any way to force the system to update?

 

Edit: I just saw the Linden server is having issues, so that might be the reason.

https://status.secondlifegrid.net/

Yeah you might be right.  I would wait for the grid status all clear and if the L$ don't appear, submit a support ticket 

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If all is well with the grid and you still have no L$, then you might have done a "Best Rate Buy (Limit Buy)" transaction rather than "Instant Buy (Market Buy)".  Your LindeX Order History will tell you if you have an order pending -- i.e. the "Best Rate Buy (Limit Buy)" transaction.  If so and you actually want the L$ now, then cancel that order and do the "Instant Buy (Market Buy)".

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Unless I'm mistaken, you can't do a Limit Buy through the viewer.  Frankly, though, I have never bought L$ through the viewer at all, because I know that the display there can easily be wonky and out of sync with the system.  It's way safer to buy L$ directly through your dashboard.

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10 minutes ago, Rolig Loon said:

Unless I'm mistaken, you can't do a Limit Buy through the viewer.

I totally missed that part of the OP.

10 minutes ago, Rolig Loon said:

It's way safer to buy L$ directly through your dashboard.

^^ This, definitely

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I did not make one of those rate orders but straight up bought them. Still nothing here sadly, but filed a support ticket, so hopefully they can clear it up soon. 

 

From now on I will do it through the dashboard, but was too easy to just click a pay button inside the in world shop and let the viewer fill in the missing amount

Edited by Danni Silvershade

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You can try calling Billing Support about this:

   https://support.secondlife.com/billing-support/

Local Toll-Free numbers (for Billing issues)

US/Canada: 800-294-1067 FREE

France: 0805-101-490

Germany: 800-724-4552 FREE

Japan: 800-100-3060 FREE

Brazil: 800-878-3076 FREE

Spain: 90-083-9074

UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277

**Note: Support is offered only in English
 

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