Sherry321 Allen

[Sherry321 Allen]

 

Need some help from technically minded avatars! I’m unable to connect to Second Life since I started using firewall software called Smoothwall Express-installed on a separate machine. I’ve looked in Second Life tech support and it tells me that I’ll need to enable outbound TCP and UDP access for several named ports. My question is: do any of you use Smoothwall Express 3.1 because it’s not clear how to open the ports! I’ve been in contact with Smoothwall’s own support but no response as yet. Any help much appreciated J

[Rolig Loon]

I know nothing at all, about SmoothWall.  A little digging in Google leads me to believe that it may be a product of the Philippines (or maybe I just stumbled on a Filipino tutorial).  I looks to me like a system-level firewall -- more than a typical individual user is likely to want.  With a little careful digging on your own, though, you can probably find the information you want in a setup manual.  I'm a little surprised that you need to, however, unless you are using a VPN or are sitting in a secure corporate envirnoment.  You should be able to simply create exceptions for the secondlife.com domain and for your SL viewer.  That's all that most SL residents need to to, if they need to do anything at all.

[Nalates Urriah]

For questions like this Google provides faster answers.

https://www.google.com/search?q="how+to"+open+ports+on+Smoothwall

[Sherry321 Allen]

Thank you both for responses.  Of course I Googled this question before I put up my post, however,.specific Second Life settings are not covered by any of the standard web pages on this. Thats why I was specifically addressing my question to Second Life users who use Smoothwall. For info to Rolig, Smoothwall is a UK company, not the Philippines, that sells a corporate firewall but also a free version for single users which is what I'm using.

Thanks anyway.

[Alwin Alcott]

5 hours ago, Sherry321 Allen said:

.specific Second Life settings

the specific port numbers are in the article below, all other info you have to find in the manual of your firewall