Cookieiloveu22 Fang Posted April 10, 2017 Share Posted April 10, 2017 Hello, I know this is probably going to sound like a dumb topic. But nothing in my viewer is properly loading, everything is gray, my avitar loads perfectly, but almost nothing else loads...is there any way to fix this, I've tried both the second life viewer and the alchemy viewer. Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted April 10, 2017 Share Posted April 10, 2017 Do you happen to be using WebRoot antivirus? Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted April 10, 2017 Share Posted April 10, 2017 5 hours ago, Whirly Fizzle said: Do you happen to be using WebRoot antivirus? I use Webroot and never have issues? Are there known problems with that antivirus? I did just switch to it a few years ago. Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted April 10, 2017 Share Posted April 10, 2017 Yeah Webroot is known to cause extreme slow loading of mesh & textures on Second Life. It's also incompatible with Http Pipelining & the viewer will be really crashy with Pipelining enabled & textures & mesh will be corrupted. JIRA issues: BUG-11314 - Graphical Errors - Webroot + Pipelining incompatibility BUG-8631 - Complete texture corruption followed by viewer crash, only when HttpPipelining is enabled (see comments) FIRE-17661 - HttpPipelining - Webroot Crash with fault error ntdll.dll mesh fails to render, texture corruption Forum threads: Help please not rezzing properly & crashing Second Life- Rainbow graphics...? 1 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted April 10, 2017 Share Posted April 10, 2017 Peachy, just peachy. I changed over to it a few years back when I was almost never online in SL anymore. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted April 10, 2017 Share Posted April 10, 2017 This might have been fixed in the latest releases of Webroot. I noticed that the last updates on those JIRAs were mostly early 2016, with one in late 2016. I've not experienced any issues with my SL over the last few months. I went through the browser map tile test that you gave in one of those JIRAs and I never saw any messed up tiles. One of the JIRAs did have a comment about Webroot whitelisting something. My Webroot version is 9.0.15.40 (the latest), so maybe some update was all it took - though I never did uninstall / re-install Webroot. Link to comment Share on other sites More sharing options...
SynfulKittyn Posted April 18, 2017 Share Posted April 18, 2017 (edited) I have the same issue, but I'm using Avast, not Webroot. Are there any problems involving Avast and SL? My computer, hardware-wise, should be running SL just fine. My internet speed is decent, runs WoW perfectly, so I don't see why that would be a problem either. SpeedTest results Computer is an HP laptop, running a Core 2 Duo at 2.93 GHz, 4GB RAM, and an ATI Mobility Radeon HD 4530, which dxdiag reports is 2281MB. This is my first time trying to play SL, and having everything show up as garishly pink blobs is, I'm sure, not what's supposed to happen, lol. EDIT: I tried disabling pipelining and clearing the cache after, but it's still doing it. Screenshot below. Edited April 18, 2017 by SynfulKittyn Additional information Link to comment Share on other sites More sharing options...
SynfulKittyn Posted April 18, 2017 Share Posted April 18, 2017 Here's a pic of what I'm talking about Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted April 18, 2017 Share Posted April 18, 2017 @SynfulKittyn Set Pipelining to enabled again, that isn't the cause of your problem. The "OMG everything is PINK" bug is caused by very out of date AMD graphics drivers. Update to the latest graphics driver & the problem will be fixed. 1 Link to comment Share on other sites More sharing options...
cykarushb Posted April 18, 2017 Share Posted April 18, 2017 Everything is pink could also be related to texture misloading, pink or checkerboard pink/black being the default texture for any mesh. Which could be anything from an issue with your GPU on a hardware level, to broken drivers. Most often is actually an issue with local storage and cache. Its textures that the viewer thinks are in one location, but they have been either removed or broken some other way and because the client still thinks theyre there, it wont try and replace them, it just loads what it has. Which is why you would see some things but not others. And thats a very common thing for any network based game, it happens to a lot of things that pull texture resources from other places. Try clearing cache, wiping out everything SL if possible and doing a reinstall (sometimes just good to do that anyway), but you may also want to find either newer drivers or possible roll back to an older driver for your GPU. Thats a very old and very weak graphics card for SL, im running a cheap little GT 710 on my core2duo box and its just barely enough to keep me at stable framerates in 720p. Link to comment Share on other sites More sharing options...
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