i have a very weird problem...i cant get the stream in one sim...the rest are fine no matter what i

[roxrox14]

i cannot get the stream in one sim the rest are fine , i have tried getting it on browser too it wont load says timed out..worst part is i host in this sim.  I have reinstalled firestorm and tried everything i can think of any suggestions please?

[Freya Mokusei]

The stream is probably offline.

Streamed media has nothing to do with Second Life, the viewer just forms the connection to the correct server. If the streaming server is offline, you won't hear anything.

Ask or contact the stream operator, or test the Stream URL in your browser directly.

[Rolig Loon]

Freya might be right, but that wouldn't explain why you can get the stream in some regions but not others. She is right, though, that streaming media are not processed by the viewer itself. I suspect that what's happening is that your viewer and your streaming music processor are competing for bandwidth. If you have limited available bandwidth and if your Maximum Bandwidth setting (in Preferences) is set too high, your viewer is demanding almost all of the available bandwidth and leaving none for the stream.

The way to test my guess is to reduce the Max Bandwidth setting to something like 800 kB/sec or less. That will possibly produce more lag if you are on a busy region with a lot of avatars, but at least you'll hear the music. You might also try reducing your draw distance or taking other steps to keep the viewer from hogging too much bandwidth.

[Lindal Kidd]

Can you get OTHER streams when you're in that region?  If not, the issue is with the region and its music stream settings, not the stream.

[Nalates Urriah]

I disagree a bit with Rolig on this one.

Your viewer's Max Bandwidth setting only affects the UDP protocol, the data stream for scene updates. Textures, prims, mesh, and avatars all download via HTTP protocol, which is an error correcting and self-throttling protocol. HTTP and your Operating System (OS) will find the fastest possible speed for the connection and adjust dynamically as conditions change. The only settings that affect the viewer's use of HTTP are in the Debug Settings. Unless you understand the HTTP protocol leave the setting alone.

Anything in a scene that changes will send a UDP message. Other than those messages the viewer uses very little bandwidth... well once the scene has downloaded. All the load comes form downloading things and avatars.

The viewers Max Bandwidth should be set at 80% of your download speed or 1,500, whichever is smaller.

If you watch your Viewer Stats (Ctrl-Shift-1), you'll see the amount of data moving via UDP. If you are alone (no other avatars) you'll find the UDP load very lite <100Kbps. In busy regions with numerious avatars you'll see it move up to 500+/-K but seldom reach 1Mbps.

So, unless you have a REALLY weak Internet connection, it isn't a problem from your connection choking from overload.

Since your viewer works on some regions and not others, I suspect the problem is on their side, not yours.

You can try to get the viewr to reconnect by turn the media stream off and on.CLick the Play/pause and Speaker icons in the upper right of the viewer screen.

For your side of things you can test and find the problem (if any), I suggest you get the Firestorm Viewer and install and try it. By default it will block all third party data providers (music and video) and ask if you want to allow that source. Since they show you the source, note it so you can check it via your Internet Browser. Then allow it and see if it works in Firestorm. If it works in one viewer and not another make multiple trys. If one viewer consistently fails, then come back and we can dig into the tech details to find the problem. Otherwise, we are just guessing.