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NOOB - strange avatars


GraceKzer
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I joined Second Life this morning. When I logged in the avatars (including mine) appeared partially. The heads were OK but the bodies were partial, with streaks to the lower part of the screen.

 

Is there anything I am doing wrong? Is there any way I can fix it?

 Capture.PNG

 

Grace

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Sassy Romano wrote:

What is your graphics card, which viewer are you using?

The viewer I am using is the one that was downloaded this morning when I joined Second Life- so standard Second Life viewer, I assume.

The graphics card is whatever came with my computer, an HP Pavilion tower. I will try to find out, but I will not be buying and changing cards just for Second Life.

Thanks,

Grace

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Second Life 3.7.19 (295700) Oct 20 2014 13:37:20 (Second Life Release)
Release Notes

You are at 91.7, 76.9, 9.6 in Learning Island 4 located at sim10255.agni.lindenlab.com (216.82.49.177:13003)
SLURL: http://maps.secondlife.com/secondlife/Learning%20Island%204/92/77/10
(global coordinates 260,700.0, 268,621.0, 9.6)
Second Life Server 14.10.24.295913
Retrieving...

CPU: AMD E1-2500 APU with Radeon HD Graphics (1397.36 MHz)
Memory: 3518 MB
OS Version: Microsoft Windows 8.1 64-bit (Build 9600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 8240

Windows Graphics Driver Version: 8.17.0010.1254
OpenGL Version: 4.2.12682 Compatibility Profile Context 13.301.1001.1001

libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD Ex 4.44.31
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 4.6.0009.20030

Built with MSVC version 1600
Packets Lost: 0/1,259 (0.0%)

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This is a sort of issue that should only happen if one is on an outdated viewer, or with some objects made with what is now no longer supported methods. Neither of which is not the case here.

How about your graphics card's drivers? Do you update them regularly? I have read that if you zoom way out and then back in again this problem is supposed to self correct, but that never works for me and I just usually put those objects in an "old and broken" list...

But those are the new default avatars, they shouldn't be giving you this issue.

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Here's how I was told to solve this and it worked for me:

When logged in to Second Life, click where it says me at the far top left of your screen and a drop-down menu will appear.

Click preferences on that menu and the preferences menu will appear in the middle of your screen.

On the preferences menu, click graphics.

On the graphics page, at the bottom, in the middle, is a box that says hardware skinning.  If that box has a tick in it, click the box so the tick disappears and then click OK.

Wait a few seconds and the avatars will appear properly.

 

Alternatively, if your computer and internet are up to it, you could try enabling the more advanced graphics (leaving hardware skinning enabled in this case) - on that same graphics page - which adds shadows and better effects, but it might reduce performance a lot.  That also gets rid of the long sticky lines.

 

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