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Voice


Daniel Gymnast
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Viewers play a minor part in voice functionality. The bulk of voice support is given by the external application called SLVoice, which is made by the SL voice provider, Vivox. Voice failures are almost always due to one of the following reasons:

  • Your ISP is throttling or blocking the voice service;
  • failure of the Vivox service;
  • voice issues on the region you are on;
  • voice being throttled by bandwidth set incorrectly - please check it by following the instructions here;
  • voice hardware (mic, headset) not configured correctly in your operating system settings;
  • voice hardware not configured correctly in the viewer;
  • another application has your voice hardware in use (example, Skype);
  • your anti virus software has “mangled” the voice application; see here.

Please go to Voice Echo Canyon when trying to get voice to work. If voice is working correctly for you, anything you say there will be echoed back to you.

See http://wiki.phoenixviewer.com/fs_voice for more specific advice.

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 - to add not only the antivirus as also in most cases the firewall could have blocked the slvoice.exe

- make sure to set a rule in your firewall to allow this process. As it is an own process and executeable just setting SL itself to allowed isn't enough in most cases.

- Another known issue: skype. If the firewall or antivirus doesn't block the voice and everything appears to be as it should and you can hear others but your own voice just won't appear. try starting skype and go into tools > options > audio settings.

check here if the microphone slider is maybe down to zero again and pull it up, save and exit. (skype has the tendency - even with automatic microphone adjustements being turned off, to set the mic volume down. And since it does that for the system settings it inflicts of course everything that would need a microphone output.

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