Naredia Posted July 11, 2012 Share Posted July 11, 2012 My avatar has a line around the neck that just showed up recently. No idea what has caused this or how to get rid of it. I've tried all the ideas in the Knowledge base and those haven't worked. I've stripped the avatar down to the very basic look when you first start and the line is still there. I've gone in the Tab Develop - Avatar - Character test - Test Female and the line around the neck still shows. I've rebaked, relogged and whatever friends have suggested and nothing gets rid of this line. I've contacted tech support but because I do not have a Premium account they will not look at it to correct it. Anyone who knows what could have caused this or how to removed the line around the neck please contact naredia resident ingame. Thank you Link to comment Share on other sites More sharing options...
Shelby Silverspar Posted July 11, 2012 Share Posted July 11, 2012 Hi Naredia, sorry you're having issues. Could you post a pic of what you're talking about? Link to comment Share on other sites More sharing options...
Naredia Posted July 11, 2012 Author Share Posted July 11, 2012 Link to comment Share on other sites More sharing options...
Venus Petrov Posted July 11, 2012 Share Posted July 11, 2012 You wrote that you had tried all of the suggestions in the KB. Have you dragged and dropped another outfit folder onto your avatar? By that I mean an entire new avatar from your Library? One that replaces everything you now have (including shape). If the line is still there once you do that, let us know. It is under Library > Clothing. Pick Girl Next Door or whatever. But you must replace everything. Dragging the folder and dropping it onto your avatar will do that. Link to comment Share on other sites More sharing options...
Naredia Posted July 11, 2012 Author Share Posted July 11, 2012 This pic is with what you suggested with a shape from the library - Girl next door basic look and as you can see the line is still there. Link to comment Share on other sites More sharing options...
Naredia Posted July 11, 2012 Author Share Posted July 11, 2012 2nd attempt at drag and drop Girl Next Door from library. Line is still there. Link to comment Share on other sites More sharing options...
Venus Petrov Posted July 11, 2012 Share Posted July 11, 2012 This is a puzzle. Did you search the Answers forum to see if someone else had a similar issue? Link to comment Share on other sites More sharing options...
Naredia Posted July 11, 2012 Author Share Posted July 11, 2012 I did and found nothing. This has only appeared in the last few days so I have no idea what caused it. Link to comment Share on other sites More sharing options...
valerie Inshan Posted July 11, 2012 Share Posted July 11, 2012 Your issue is a real mystery. As a last resort, I can only think of doing a clean reinstall of the viewer and see if this helps. http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231 Important: Note: Uninstalling deletes your chat and IM logs. If you want to keep them, save the files before you uninstall. See Chat and IM logs for more information. Link to comment Share on other sites More sharing options...
Nyll Bergbahn Posted July 11, 2012 Share Posted July 11, 2012 Hi Naredia, It seems to be connected to these Jiras: https://jira.secondlife.com/browse/MISC-3116 https://jira.secondlife.com/browse/VWR-12906 The first Jira is similar to what you are experiencing but Linden Lab closed it saying it was a duplicate of the second Jira. That Jira seems to be a catch all one for all avatar transparency issues and has been ongoing for years. Says Fix Pending but I really don't know if that's true or not. I didn't read through the whole Jira. What graphics card do you have and is the driver up to date? Nvidia cards seem to be the worst affected by transparency issues on this Jira. Link to comment Share on other sites More sharing options...
Naredia Posted July 11, 2012 Author Share Posted July 11, 2012 Thank you all for so much help. I will try the reinstall and updating drivers and let you know the results. Yes I have Nvidia Link to comment Share on other sites More sharing options...
Treat Portal Posted July 11, 2012 Share Posted July 11, 2012 I've suffered from that as well as parts of my arms only being half rendered etc and found that i can successfully rebake by toggling the "open GL vertex buffer objects" box in preferences/graphics/hardware (of SL V3), ie, if its on - turn it off and rebake successfully, if its off - i turn it on and can successfully rebake. wierd but it works for me all the time now. Link to comment Share on other sites More sharing options...
Naredia Posted July 12, 2012 Author Share Posted July 12, 2012 Here is what I've done....I checked the graphic drivers and they are up to date....I uninstalled SL2 and reinstalled it...rebooted my computer. The line around the neck was still there. So, I decided to DL Phoenix and install that thinking I had nothing to lose. Installed Phoenix..logged in...line around the neck gone. Why? I have no idea as I'm not a tech person but that seems to have corrected the problem. Thanks to everyone for the help. Hugs Link to comment Share on other sites More sharing options...
Naredia Posted July 12, 2012 Author Share Posted July 12, 2012 Here is an update of what I have discovered by trying different viewers. Hopefully someone with tech knowledge can put this to use to help others with the line problem. First, Treat, I tried your suggestion with the GL vertex buffer in the SL3 viewer and it did not change anything. I have installed 3 viewers...SL3, Phoenix and Firestorm. The SL and Firestorm viewers both show the line around the neck. The Phoenix viewer is the only one that does not show the line. Maybe if someone knows what SL3 and Firestorm viewers have in common that the Phoenix one does not then maybe there is an answer to this ongoing problems for people. Link to comment Share on other sites More sharing options...
Nyll Bergbahn Posted July 12, 2012 Share Posted July 12, 2012 Naredia wrote: Here is an update of what I have discovered by trying different viewers. Hopefully someone with tech knowledge can put this to use to help others with the line problem. First, Treat, I tried your suggestion with the GL vertex buffer in the SL3 viewer and it did not change anything. I have installed 3 viewers...SL3, Phoenix and Firestorm. The SL and Firestorm viewers both show the line around the neck. The Phoenix viewer is the only one that does not show the line. Maybe if someone knows what SL3 and Firestorm viewers have in common that the Phoenix one does not then maybe there is an answer to this ongoing problems for people. Phoenix is a v1 based viewer whereas SL3 and Firestorm are v3 based viewers so differing OpenGL coding. You could add your comments to the second Jira and see if anyone can help get it sorted for you with SL3 or refer it to the Phoenix support regarding the issue ocurring with Firestorm. Probably get a quicker response from them. Link to comment Share on other sites More sharing options...
Penny Patton Posted July 13, 2012 Share Posted July 13, 2012 I'm not sure if it would help your issue, but if you go to the Advanced menu and make sure HTTP Textures are unchecked maybe that might possibly help? It's a feature that's on by default, but seems to cause problems for most people. Link to comment Share on other sites More sharing options...
Pussycat Catnap Posted July 15, 2012 Share Posted July 15, 2012 Also in graphics check the hardware tab and makre sure 'texture compression' is off. Its a new feature that is on by default in the latest releases and wrecks utter chaos on skin textures. Link to comment Share on other sites More sharing options...
Mikey Brewster Posted July 20, 2012 Share Posted July 20, 2012 I am having the same problems, it appeared after SL's latest update for me. I tried different viewers, skins, bodyshapes, etc.... and nothing seems to work..... I have no idea what to try next... Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted July 20, 2012 Share Posted July 20, 2012 Did you turn off texture compression? Link to comment Share on other sites More sharing options...
Mikey Brewster Posted August 11, 2012 Share Posted August 11, 2012 was no texture compression option but i tried the http textures and that had no effect on it. I do have an NVidia card, and I hear the SL viewer doens't like NVidia, maybe that can be it? I dunno, but it is driving me crazy. Every once in a while, it isn't there and i am fine, and then all of a sudden it;s back, a thin gap around my neck like the pictures above... Link to comment Share on other sites More sharing options...
161488303349 Posted August 13, 2012 Share Posted August 13, 2012 am pretty sure is a baking and upload problem the viewer is supposed to bake on your computer then upload to the server then it dls back down to you and everyone else. am pretty sure thats how it works. like when you rebake then it looks good then you go fuzzy then you go good again most times. when you go fuzzy then you can see the line. after you get the final overlay from in the jpg then is usual ok after that + try turning off HTTP Textures on the Develop menu. is a bit wonky that sometimes in the V3 style viewers. in the old version 1 style viewers they dont use HTTP Textures + is a debug setting you can play with as well: AvatarBakedTextureUploadTimeout i set mine to 0 when is being a bit wonky Link to comment Share on other sites More sharing options...
Mikey Brewster Posted September 14, 2012 Share Posted September 14, 2012 tried that as well. it just doesn't want to go away. and since the last update, its always there, never fails. never disapears. Link to comment Share on other sites More sharing options...
Nyll Bergbahn Posted September 14, 2012 Share Posted September 14, 2012 If you read the JIRAs I posted earlier, namely... https://jira.secondlife.com/browse/MISC-3116 https://jira.secondlife.com/browse/VWR-12906 ...you will find many remedies that worked for one person but nobody else. Naredia found changing to Phoenix fixed it for her. LL closed the first Jira saying it was a duplicate of the second Jira and the second Jira was never fixed. The Fix pending on it is incorrect. Someone changed it to that by mistake and it just plods along year after year with no real solution although the number of posts has dwindled. Maybe there is no catch all solution, if there was it would have been found by now. Could be a myriad of OpenGL issues that affect people in different ways (Jiras show various transparency issues on pretty much all avatar parts) depending on ther computer setup, graphics card, driver, viewer etc. I would hope that most of the people affected who posted on those Jiras found a solution that worked for them or the problem mysteriously fixed itself some day. I suggest you open a new Jira including the photo and see what happens. Link to comment Share on other sites More sharing options...
161488303349 Posted September 15, 2012 Share Posted September 15, 2012 have been playing with this i think it have to do with compiler optimisations in the beta 3.3.4 viewer can repro the lines on the neck. but not in the official release 3.3.4 + the neck line thingy been going on since way back when windlight came in. used to see it all the time in the old v1 beta viewers but not in the officials + dunno but if is happening in tpv viewer officials then it maybe bc of the compiler settings. dunno exactly just think maybe might be something to do with it Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now