Samual Wetherby

Yes, the old "canned" reply is 3-5 days, but Linden added faster processing time to a lot of accounts, including mine with a steady 1 workday. Now I've got several sitting at linden with nothing for days. Just another "canned" reply from linden when I asked what happen.

Credit Processing issues again? Since faster processing started, I've been 1 day roughly 24 hours for the credit processing to finalize to Paypal. Sent one 3 days ago and still nothing. Support sent me to a canned response link. Anyone else having delays?

Did call Billing Support and they just gave me run around saying they were looking into it.

No. Normally I'm getting next day. BUT the general process is you get 1 email confirming you sent in a credit request for the sale of Lindens. Then you wait. Then an email arrives saying the credit has been approved and processed. Then the funds are sent to Paypal when this 2nd email confirmation is sent. But in my case. No funds were ever sent to Paypal and no reply from Linden. A credit process I did on the 15th arrived on the 16th fine. Email Received: Hello, Samual Wetherby! This email is a confirmation that a request to process USD credit from your Second Life account balance to a PayPal account has been approved and completed. Details: Date of request: 2016-08-14 16:49:07 UTC Amount requested: $xxx.xx Fees: $3.00 Total amount: $xxx.xx Request ID: xxxxxxxx Now that the funds have been sent to a PayPal account, you should be able to see them when you log in to your PayPal account. If you have difficulty doing so, please contact the PayPal support team for assistance. If you did not make this request: please call the Fraud Line at 1-800-860-6990 between the hours of 9AM and 6PM (Pacific Time), Monday-Friday. Kind regards, Linden Lab

Yes answered the question. There is no info Paypal side if nothing was sent through. Have included everything including copy of the credit transaction. Just no reply at all from LL.

Anyone else missing a credit process from LL to their Paypal? I processed a decent amount on 14th. Received an email on the 15th from LL saying the credit process had been completed and the funds should be in my Paypal. But no Paypal payment I know there was Billing Maintances on the 15th. I've submitted a ticket, but only thing I recieved back was a "Please supply your security question answer". I've updated the ticket daily, checking with Paypal daily and nothing and still no reply from LL. Anyone else having issues or gotten this resolved?

Anyone else missing a credit process from LL to their Paypal? I processed a decent amount on 14th. Received an email on the 15th from LL saying the credit process had been completed and the funds should be in my Paypal. But no Paypal payment I know there was Billing Maintances on the 15th. I've submitted a ticket, but only thing I recieved back was a "Please supply your security question answer". I've updated the ticket daily, checking with Paypal daily and nothing and still no reply from LL. Anyone else having issues or gotten this resolved?

Credit processing started getting faster few weeks ago, but not after a billing maintainance yesterday, I have a missing credit process, yet I received a "Approved and Completed" email from Linden. Just no payment to Paypal. Submitted a ticket yet no reply.

Same 25% Boat. I questioned numerous times and asked to speak to a supervisor and they also gave me a "canned" response. Saying how they could not devuldge why some are considered a RISK and more time is needed to process the credit, while others aren't. I find it hard to believe that same 25% take same amount of time for them to evaluate the process from people who have been processing cash outs for years.

With the increase frees to process credits to Paypal. Why is some still seeing 5-7 days processing time? There seems to be no process for insuring a faster turn around time and the comparision from one person to another doesn't make sense either. While some have full credit card on file, paypal info. tax records and others don't and still more information doesn't insure faster processing.

Cashed out 50,000 Sunday. Linden took $12 USD of it in totaly fees. I most likely won't see it until Friday or this weekend or Monday next week. I have went round and round with Support and they one devuldge their process for approving. Seems having Paypay on file, credit card on file. Tax records on file. over 5 years of numerous cash outs a week Real name, address, phone #, and still something is at risk that they have to take longer to approve it.

Yes it all seems very fishy. I've seen class action suits against Ebay & Amazon for practices that they were not giving as a whole to it's partons. Or as in recent Ebay class action on their List Until Sold option. When you pay for a service and LL contributed it's increase in processing fees and offered faster turn around, but only 75% qualify? Really? So the 25% pay the fee but don't see the benefits. Hmmm. In that case. everyone who does not see the 2 day process should receive a 1.5% or $2 Min refund? Man I miss VirWox !!! Instant payouts

I seem to be one of the 25% that is still seeing 7 day processing times. And at several times since LL forced everyone to exchange through them, 10 days. This has all been very frustrating. Paying a higher fee, yet not receiving the benefits. I sent a support ticket in and got some very disturbing replies from Linden Labs. "Unfortunately, there isn't much I can discuss on that subject. In most financial decisions, there are a number of factors used to determine the relative "risk" of a specific transaction. In the same way, we determine the "risk" involved in a process credit based on a number of factors - these factors taken as a group determine what level of manual checks need to be made in order to complete the request. This process is in place to minimize the risk to your funds and avoid the possibility of fraudulent transactions. Unfortunately, I can't discuss the specific factors being reviewed or how they factor into the decision." What "Risks"? Have been processing weekly if not more cash outs without issue for years. Have a 15 year old Business Paypal account Credit Card on file with Linden Labs. Zero issues processing ever. Not sure this is even legal if they are doing some sort of "Risk" analisys, denying someone a service allowed to what they say is 75% (how do you come up with that number before they even started processing faster cash outs?) without informing those effected why they are effected by the slower processing requests for a service they are paying for. My business partner is getting her's in 2 days, while mine are still taking at least 7 days.

HUGE improvement with the last 2 CDN server chnages. Mesh items are rezzing better and avatar skins & alphas are displaying in a decent timely manner. Thanks Oz & everyone at Linden for listening to all my bitching for months!

3rd straight month of rez issues. Seems it's getting worse Use to only be during peak internet access my regional CDN server, but now, it's starting earlier and earlier, Today at 10:20am SLT it's started failing to rez, if you cammed around or TP'd items would disappear. Normally only happens later in evening.

Think it's getting worse. Here it is 2:30pm SLT and things are disappearing as I move / cam around or teleport take forever or just rety timeout. Was fine all morning afternoon until now. If only WoW was monitzed.... lol

Day 75 Had Mediacom out yesterday again. Luckly taking pitty on me. Everything at the house and area load test well above normal with no issues. Yet nightly during peak internet, still having Second Life fail fetching and numerious retries only to time out. Whole thing is very depressing.

Another nite of issues. Spin around a fully rezzed room and items disappear. Seriously missing old slow days of SL

Tonight more of the same. except seems missing items when I turn around is back. Various mesh items just vanish again. More fetching and retry errors. llcorehttp/_httppolicy.cpp(441) : 2015-04-22T02:42:10Z WARNING: LLCore::HttpPolicy::stageAfterCompletion: HTTP request 000000003038BC20 failed after 0 retries. Reason: Not Found (Http_404) newview/lltexturefetch.cpp(2061) : 2015-04-22T02:42:10Z WARNING: LLTextureFetchWorker::onCompleted: CURL GET FAILED, status: Http_404 reason: Not Found newview/lltexturefetch.cpp(1634) : 2015-04-22T02:42:10Z WARNING: LLTextureFetchWorker::doWork: Texture missing from server (404): http://asset-cdn.glb.agni.lindenlab.com/?texture_id=9870cb36-2559-16a7-213b-c1e1dc2e4488 newview/llviewermedia.cpp(423) : 2015-04-22T02:42:11Z INFO: LLViewerMedia::updateMediaImpl: called, current URL is "data:text/html,XUNBQAofHEZO", previous URL is "", update_from_self is true newview/llviewertexturelist.cpp(1598) : 2015-04-22T02:42:11Z WARNING: LLViewerTextureList::processImageNotInDatabase: not in db newview/llviewertexture.cpp(2239) : 2015-04-22T02:42:11Z WARNING: LLViewerFetchedTexture::setIsMissingAsset: 9870cb36-2559-16a7-213b-c1e1dc2e4488: Marking image as missing

Another nite of issues. Object textures seem to rez better but people don't and various items just disappear and don't return or time out by just turning around. Some Log File Errors all back to back to back: llcorehttp/_httppolicy.cpp(441) : 2015-04-21T03:58:23Z WARNING: LLCore::HttpPolicy::stageAfterCompletion: HTTP request 000000008B0E0B00 failed after 8 retries. Reason: Timeout was reached (Easy_28) newview/lltexturefetch.cpp(2061) : 2015-04-21T03:58:23Z WARNING: LLTextureFetchWorker::onCompleted: CURL GET FAILED, status: Core_4 reason: Invalid Content-Range header encountered newview/lltexturefetch.cpp(1670) : 2015-04-21T03:58:23Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://asset-cdn.glb.agni.lindenlab.com/?texture_id=157bbb7a-5ede-cd24-0a48-04434f6fd5b5 Status: Core_4 Reason: 'Invalid Content-Range header encountered' newview/lltexturefetch.cpp(1687) : 2015-04-21T03:58:23Z WARNING: LLTextureFetchWorker::doWork: 157bbb7a-5ede-cd24-0a48-04434f6fd5b5 mLoadedDiscard is -1, should be >=0 newview/lltexturefetch.cpp(1848) : 2015-04-21T03:58:23Z WARNING: LLTextureFetchWorker::doWork: Decode entered with invalid mLoadedDiscard. ID = 157bbb7a-5ede-cd24-0a48-04434f6fd5b5 newview/llviewerdisplay.cpp(234) : 2015-04-21T03:58:23Z INFO: display_stats: FPS: 44.50 llcorehttp/_httppolicy.cpp(441) : 2015-04-21T03:58:31Z WARNING: LLCore::HttpPolicy::stageAfterCompletion: HTTP request 000000008B0E1970 failed after 8 retries. Reason: Timeout was reached (Easy_28) newview/lltexturefetch.cpp(2061) : 2015-04-21T03:58:31Z WARNING: LLTextureFetchWorker::onCompleted: CURL GET FAILED, status: Core_4 reason: Invalid Content-Range header encountered newview/lltexturefetch.cpp(1670) : 2015-04-21T03:58:31Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://asset-cdn.glb.agni.lindenlab.com/?texture_id=ae27b98d-3f67-f7b2-8f15-73474c17a1d5 Status: Core_4 Reason: 'Invalid Content-Range header encountered' newview/llviewerdisplay.cpp(234) : 2015-04-21T03:58:33Z INFO: display_stats: FPS: 51.00 Good 3 hours of skin texture and clothing failures... then 30minutes later, everything starts pop'n back in place. log shows no issues fetching or timeouts. Without relogging since the rez issues started, I can now TP to any crowded sim and within seconds everyone and everything is rezzed. Even places I've never been before.

lol. made me laugh. Thanks Maybe that's my problem. 40 year old trying to fix something only a 14 year old looking for porn can do.

Thanks Monty. I've played with IP changes/hacks a few times recently per someone's advice. It had mixed results as you are indeed throwing your connection to another IP address location and then accessing the CDN in that area. Results were some packet loss, longer timeouts and some retries to connect (websites and other various connections). The plus was I seeemed to be accessing a better CDN server area and things were rezzing better, but the connection wasn't reliable for substained SL use and contant hammering for textures & data back and forth. Think such hacks are best for those wishing to pirate download stuff or other malicious activities.

8 Downstream channels is best you can do for home modems. Most are 4 and 4. Just replaced my brand new Surfbroad DOCSIS 3.0 for the Cisco for the extra channels.

It's very strange and frustrating.

Since Tuesday & Wednesdays server updates CDN changes, objects seem to rez faster, although not like during the daytime when they POP into place, but during the evening they do rez better. Skin textures, attachments, alphas do not. Logs show numerous failed fetching, blacklisted items, not found, etc during evenings. All ping & tracert test show data, requests arrive very fast 30-40ms with no packet loss. FAILED, status: Easy_28 reason: Timeout was reached newview/lltexturefetch.cpp(1670) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://bake-texture.agni.lindenlab.com/texture/e9be5a8b-fda6-405c-8fcf-ece3595a0068/upper/8aae1b60-6013-92bb-171b-6015fc20a2f7 Status: Easy_28 Reason: 'Timeout was reached' newview/lltexturefetch.cpp(1699) : 2015-04-20T03:29:14Z WARNING: LLTextureFetchWorker::doWork: 8aae1b60-6013-92bb-171b-6015fc20a2f7 abort: fail harder newview/lltexturefetch.cpp(1670) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://bake-texture.agni.lindenlab.com/texture/694be514-4f31-4bdd-9ee0-9ca6627bcf8c/head/91d44a86-4f55-e2fc-8f72-6835d554f67e Status: Easy_28 Reason: 'Timeout was reached' newview/lltexturefetch.cpp(1699) : 2015-04-20T03:29:14Z WARNING: LLTextureFetchWorker::doWork: 91d44a86-4f55-e2fc-8f72-6835d554f67e abort: fail harder newview/lltexturefetch.cpp(1670) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://bake-texture.agni.lindenlab.com/texture/1d126638-9e53-4ca0-b6a1-61aa44c64fae/head/88b262db-4f1e-7ecc-49a9-4399d8422b4e Status: Easy_28 Reason: 'Timeout was reached' newview/lltexturefetch.cpp(1699) : 2015-04-20T03:29:14Z WARNING: LLTextureFetchWorker::doWork: 88b262db-4f1e-7ecc-49a9-4399d8422b4e abort: fail harder newview/lltexturefetch.cpp(1670) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://bake-texture.agni.lindenlab.com/texture/fbe026c3-8130-44ff-a9b0-1b471b16bfd6/lower/8a761801-a5ba-33df-98b6-08ebe2918a0c Status: Easy_28 Reason: 'Timeout was reached' newview/lltexturefetch.cpp(1699) : 2015-04-20T03:29:14Z WARNING: LLTextureFetchWorker::doWork: 8a761801-a5ba-33df-98b6-08ebe2918a0c abort: fail harder llcorehttp/_httppolicy.cpp(441) : 2015-04-20T03:29:14Z WARNING: LLCore::HttpPolicy::stageAfterCompletion: HTTP request 0000000085F17CB0 failed after 8 retries. Reason: Timeout was reached (Easy_28) newview/lltexturefetch.cpp(2026) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::onCompleted: 92511393-b141-f6a9-aa5d-8f1f89debf05 state WAIT_HTTP_REQ newview/llhttpretrypolicy.cpp(119) : 2015-04-20T03:29:14Z INFO: LLAdaptiveRetryPolicy::onFailureCommon: Non-server error 0, will not retry newview/lltexturefetch.cpp(2041) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::onCompleted: 92511393-b141-f6a9-aa5d-8f1f89debf05 will not retry newview/lltexturefetch.cpp(2061) : 2015-04-20T03:29:14Z WARNING: LLTextureFetchWorker::onCompleted: CURL GET FAILED, status: Easy_28 reason: Timeout was reached newview/lltexturefetch.cpp(1670) : 2015-04-20T03:29:14Z INFO: LLTextureFetchWorker::doWork: HTTP GET failed for: http://bake-texture.agni.lindenlab.com/texture/18db22a6-ff40-478f-a127-6c53e85a96aa/head/92511393-b141-f6a9-aa5d-8f1f89debf05 Status: Easy_28 Reason: 'Timeout was reached' newview/lltexturefetch.cpp(1699) : 2015-04-20T03:29:14Z WARNING: LLTextureFetchWorker::doWork: 92511393-b141-f6a9-aa5d-8f1f89debf05 abort: fail harder llcorehttp/_httppolicy.cpp(441) : 2015-04-20T03:29:15Z WARNING: LLCore::HttpPolicy::stageAfterCompletion: HTTP request 00000000B77653D0 failed after 0 retries. Reason: Not Found (Http_404) newview/lltexturefetch.cpp(2061) : 2015-04-20T03:29:15Z WARNING: LLTextureFetchWorker::onCompleted: CURL GET FAILED, status: Http_404 reason: Not Found newview/lltexturefetch.cpp(1634) : 2015-04-20T03:29:15Z WARNING: LLTextureFetchWorker::doWork: Texture missing from server (404): http://asset-cdn.glb.agni.lindenlab.com/?texture_id=d8c37d28-518f-654b-5aa3-57197456ed12 newview/llviewertexture.cpp(2028) : 2015-04-20T03:29:15Z WARNING: LLViewerFetchedTexture::updateFetch: 8a761801-a5ba-33df-98b6-08ebe2918a0c Fetch failure, setting as missing, decode_priority 5501070.000000 mRawDiscardLevel 32767 current_discard -1 stats 0000001c newview/llviewertexture.cpp(2248) : 2015-04-20T03:29:15Z WARNING: LLViewerFetchedTexture::setIsMissingAsset: http://bake-texture.agni.lindenlab.com/texture/fbe026c3-8130-44ff-a9b0-1b471b16bfd6/lower/8a761801-a5ba-33df-98b6-08ebe2918a0c: Marking image as missing newview/llviewertexture.cpp(2028) : 2015-04-20T03:29:15Z WARNING: LLViewerFetchedTexture::updateFetch: 8aae1b60-6013-92bb-171b-6015fc20a2f7 Fetch failure, setting as missing, decode_priority 5501999.000000 mRawDiscardLevel 32767 current_discard -1 stats 0000001c newview/llviewertexture.cpp(2248) : 2015-04-20T03:29:15Z WARNING: LLViewerFetchedTexture::setIsMissingAsset: http://bake-texture.agni.lindenlab.com/texture/e9be5a8b-fda6-405c-8fcf-ece3595a0068/upper/8aae1b60-6013-92bb-171b-6015fc20a2f7: Marking image as missing newview/llviewertexture.cpp(2507) : 2015-04-20T03:29:15Z INFO: LLViewerFetchedTexture::doLoadedCallbacks: baked texture: 8a761801-a5ba-33df-98b6-08ebe2918a0cis missing. newview/llviewertexture.cpp(2508) : 2015-04-20T03:29:15Z INFO: LLViewerFetchedTexture::doLoadedCallbacks: http://bake-texture.agni.lindenlab.com/texture/fbe026c3-8130-44ff-a9b0-1b471b16bfd6/lower/8a761801-a5ba-33df-98b6-08ebe2918a0c newview/llviewertexture.cpp(2507) : 2015-04-20T03:29:15Z INFO: LLViewerFetchedTexture::doLoadedCallbacks: baked texture: 8aae1b60-6013-92bb-171b-6015fc20a2f7is missing. newview/llviewertexture.cpp(2508) : 2015-04-20T03:29:15Z INFO: LLViewerFetchedTexture::doLoadedCallbacks: http://bake-texture.agni.lindenlab.com/texture/e9be5a8b-fda6-405c-8fcf-ece3595a0068/upper/8aae1b60-6013-92bb-171b-6015fc20a2f7 newview/llviewertexturelist.cpp(1598) : 2015-04-20T03:29:16Z WARNING: LLViewerTextureList::processImageNotInDatabase: not in db newview/llviewertexture.cpp(2239) : 2015-04-20T03:29:16Z WARNING: LLViewerFetchedTexture::setIsMissingAsset: d8c37d28-518f-654b-5aa3-57197456ed12: Marking image as missing newview/llviewertexture.cpp(2028) : 2015-04-20T03:29:16Z WARNING: LLViewerFetchedTexture::updateFetch: 91d44a86-4f55-e2fc-8f72-6835d554f67e Fetch failure, setting as missing, decode_priority 5501999.000000 mRawDiscardLevel 32767 current_discard -1 stats 0000001c newview/llviewertexture.cpp(2248) : 2015-04-20T03:29:16Z WARNING: LLViewerFetchedTexture::setIsMissingAsset: http://bake-texture.agni.lindenlab.com/texture/694be514-4f31-4bdd-9ee0-9ca6627bcf8c/head/91d44a86-4f55-e2fc-8f72-6835d554f67e: Marking image as missing newview/llviewertexture.cpp(2507) : 2015-04-20T03:29:16Z INFO: LLViewerFetchedTexture::doLoadedCallbacks: baked texture: 91d44a86-4f55-e2fc-8f72-6835d554f67eis missing. newview/llviewertexture.cpp(2508) : 2015-04-20T03:29:16Z INFO: LLViewerFetchedTexture::doLoadedCallbacks: http://bake-texture.agni.lindenlab.com/texture/694be514-4f31-4bdd-9ee0-9ca6627bcf8c/head/91d44a86-4f55-e2fc-8f72-6835d554f67e newview/llviewertexturelist.cpp(1598) : 2015-04-20T03:29:16Z WARNING: LLViewerTextureList::processImageNotInDatabase: not in db 4-19-2015 4:53 Ping & Tracert Test C:\Users\Office>ping http://asset-cdn.glb.agni.lindenlab.com Ping request could not find host http://asset-cdn.glb.agni.lindenlab.com. Please check the name and try again. C:\Users\Office>ping asset-cdn.glb.agni.lindenlab.com Pinging cds.y8a2h6u5.hwcdn.net [205.185.216.10] with 32 bytes of data&colon; Reply from 205.185.216.10: bytes=32 time=43ms TTL=53 Reply from 205.185.216.10: bytes=32 time=38ms TTL=53 Reply from 205.185.216.10: bytes=32 time=36ms TTL=53 Reply from 205.185.216.10: bytes=32 time=39ms TTL=53 Ping statistics for 205.185.216.10: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 36ms, Maximum = 43ms, Average = 39ms C:\Users\Office>ping bake-texture.agni.lindenlab.com Pinging cds.i6j9r8g5.hwcdn.net [205.185.216.10] with 32 bytes of data&colon; Reply from 205.185.216.10: bytes=32 time=37ms TTL=53 Reply from 205.185.216.10: bytes=32 time=41ms TTL=53 Reply from 205.185.216.10: bytes=32 time=33ms TTL=53 Reply from 205.185.216.10: bytes=32 time=36ms TTL=53 Ping statistics for 205.185.216.10: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 33ms, Maximum = 41ms, Average = 36ms C:\Users\Office>tracert asset-cdn.agni.lindenlab.com Tracing route to cds.y8a2h6u5.hwcdn.net [205.185.216.10] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 12 ms 13 ms 7 ms 10.188.80.1 3 22 ms 11 ms 11 ms 172.30.78.177 4 16 ms 13 ms 11 ms 172.30.32.69 5 27 ms 27 ms 27 ms cr1.nwrla.ip.att.net [12.123.153.38] 6 28 ms 27 ms 27 ms cr2.nwrla.ip.att.net [12.123.153.126] 7 29 ms 27 ms 39 ms cr2.attga.ip.att.net [12.122.18.1] 8 27 ms 71 ms 26 ms ggr3.attga.ip.att.net [12.122.140.149] 9 * * * Request timed out. 10 34 ms 35 ms 36 ms 205.185.217.194 11 35 ms 37 ms 36 ms map2.hwcdn.net [205.185.216.10] Trace complete. C:\Users\Office>tracert bake-texture.agni.lindenlab.com Tracing route to cds.i6j9r8g5.hwcdn.net [205.185.216.10] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 8 ms 7 ms 8 ms 10.188.80.1 3 11 ms 14 ms 13 ms 172.30.78.177 4 10 ms 12 ms 11 ms 172.30.32.69 5 27 ms 25 ms 27 ms cr1.nwrla.ip.att.net [12.123.153.38] 6 29 ms 27 ms 30 ms cr2.nwrla.ip.att.net [12.123.153.126] 7 30 ms 27 ms 32 ms cr2.attga.ip.att.net [12.122.18.1] 8 44 ms 42 ms 102 ms ggr3.attga.ip.att.net [12.122.141.145] 9 * * * Request timed out. 10 37 ms 37 ms 38 ms 205.185.217.194 11 32 ms 35 ms 33 ms map2.hwcdn.net [205.185.216.10] Trace complete.