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Rolig Loon

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Everything posted by Rolig Loon

  1. If you are a Premium member of SL, contact Live Chat or submit a supprt ticket at https://support.secondlife.com/create-case/ under the menu heading Technical Questions >> Inventory (un-rezzed) Issues . If you are a Basic member, you do not have access to those services. You may be able to resolve the problem yourself, however, by clearing your cache and logging back in to SL at a quiet, lag-free sim like Pooley or Aqua. Open your Inventory, type any character in the search field at the top to jump start the rebuilding process, and go out for coffee. Do not do anything else until all of your inventory has been copied successfully into a new cached version on your hard drive. You will know when that happens because you will no longer see "Fetching ..." at the bottom of the Inventory window and the count of items will stop changing. You should also have your missing folders back. I hope.
  2. That's been on the wish list for a long time. The character sets are supported (inadequately), but the viewers do not yet have support for right to left writing. You may want to add your voice and any pertinent suggestions to https://jira.secondlife.com/browse/VWR-20819
  3. We're all learning very fast. This is the first day for most merchants, unless they have played with Direct Delivery in beta on Aditi. You may find a hint of an answer to your question in this thread in the Merchants forum >>> http://community.secondlife.com/t5/Merchants/Direct-Delivery-Feedback/td-p/1444829 . Apparently some people who saw that same message this morning made it go away by simply relogging. If that doesn't work for you, I suggest adding your own query to that same thread and see what feedback you get. Meanwhile, I have learned several things myself by just watching Torley's new video >>> . The answer to your question isn't there, but many other things are.
  4. Sometimes that box takes a really long time to recognize that you are there. Wait a minute or two. If that doesn't work, download a different viewer (Try Firestorm. It is way cool.) and log in with it. Accept the TOS and then either stick with the new viewer or log out and go back to the first one. Once you have accepted the TOS one time, you never have to do it again.
  5. Yup. That's your prize for being a Premium member, whether you own property or not. Go out and buy a new outfit, or some furniture.
  6. Good point, Cinn. I forgot that today was RC day.
  7. That message can usually mean any one of three things: Your router needs to be reset. Unplug it from the power for a few minutes while you go for coffee. That will give it time to clear its RAM. When you plug it back in, it will also get a firmer grasp on an IP address. If that doesn't work.... You have a DNS problem. Change your DNS settings from whatever your ISP assigns you as a default by adding Google's free public DNS servers. Here's how >>> http://code.google.com/speed/public-dns/ If even that doesn't work, you have a real problem .... You were probably wearing a group tag with "illegal" characters when you logged out last time. See https://jira.secondlife.com/browse/SVC-6608? If you are a Premium member of SL, contact Live Chat and ask them to remove you from the group. If you are not a Premium member, go in world as an alt or get a friend to go in world for you. Find the group's owner and ask to be ejected from the group. (Explain why, and strongly suggest that he change the group tag before other people get stuck too.) ETA: If you are wearing a bad group tag and you are the group's owner, you have a really big problem. Click on the Options link in the upper right corner of your question and select EDIT to let us know. Please do NOT start a new thread.
  8. As soon as you typed the word "PINK" in your question's title, you should have seen a HUGE selection of threads in the sidebar, suggesting that maybe 400 people have asked the same question here in the past month. Take a look >>> http://community.secondlife.com/t5/forums/searchpage/tab/message?q=pink Update your graphics card drivers.
  9. As a different idea, perhaps you could try creating books for sale. There are scripted systems that help you create a book that has pages that the owner can turn by clicking on them. (I have one that has over 200 pages.) Whatever system you use, you create a book by writing the text and designing each page in a graphics program outside SL, upload it, and then apply it to the prims in your book object. If you are artistic, you can add your own drawings or photos to the book to make it truly attractive. If that sounds like an interesting idea, I suggest starting with a visit to http://maps.secondlife.com/secondlife/THINC/133/126/26 and then taking time to wander in SL and look at books that other people have made.
  10. If you are using a viewer that should see mesh and you can't, try either of two things: (1) Go to Preferences >> Graphics (Advanced) and check the box that says Hardware Skinning. Or... (2) Open your Advanced menu (CTRL + D) >> Debug Settings and type in MeshMaxConcurrentRequests . Increase the value that you see in the menu there -- try doubling it, maybe -- and click the X to close the window. CORRECTION: I was typing in my sleep last night. In point #1, Hardware Skinning should be checked if you want to see mesh. Sorry about that. You should also have Basic Shaders turned on.
  11. This thread is copied at http://community.secondlife.com/t5/Portugu%C3%AAs/i-want-know-why-linden-labs-take-1-244-l-from-my-account-with-no/qaq-p/1443751#M920
  12. Duplicate post. Original is at http://community.secondlife.com/t5/Account/The-Liden-took-my-money-Destination-SYSTEMLinden-Adjustment-L-1/qaq-p/1443731
  13. A common cause of payment method failure is the use of unsupported card types. At this time, the majority of prepaid cards are not compatible with our system, even if they bear the VISA/AMEX/Mastercard logo. This includes cards purchased at retail stores, rechargeable credit cards, and bank-issued check cards. Here are some common reasons for credit card failure: You entered the credit card number incorrectly. You did not enter the billing address or entered it incorrectly. It should be the same address that appears on your bill. You did not enter the name on the card or entered differently from how it appears on the card. Be sure you updated your card's expiration date in the Second Life Billing Information page. The credit card is not in the list of accepted payment methods (see above) You did not enter the CVV (3 digits on the back, or 4 digits on the front for AmEx) or entered it incorrectly. The card is expired, or the expiration date was entered incorrectly. There are no funds available on the credit card to validate it. We send a US$1.00 authorization to ensure that a credit card is valid. This is not a billing, but the card must have at least US$1.00 available on it to pass validation. Your monthly payment limit is reached, and/or your bank is not authorizing any more transactions. The issuing bank has not pre-approved transactions with Linden Research, Inc. Contact the issuing bank to resolve the problem. If you are outside the US, your card may not be set up for international/overseas transactions (this is very common with Visa Electron). If none of the above applies, contact your credit card provider to determine the cause. You may also contact Linden Lab Billing Support.
  14. You really need to ask the Linden Lab billing office. They are available 24 hours a day, seven days a week. Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Local Toll-Free numbers * France: 0805.101.490 * Germany: 0800.664.5510 * Japan: 0066.33.132.830 * Portugal: 800.814.450 * Spain: 800.300.560 * UK: 0800.048.4646 * Support is in English Only
  15. Follow Charolotte's advice and then read http://community.secondlife.com/t5/English-Knowledge-Base/Second-Life-Quickstart/ta-p/1087919 (or vice versa). Welcome to Second Life.
  16. The "Waiting for Region Handshake" message occurs when the Second Life Viewer does not receive an acknowledgement from the server. The usual cause of this error is a firewall blocking UDP packets. Reconfigure your firewall to resolve this problem. For information on how to configure firewalls, see: Configuring your firewall Configure your software firewall Because some antivirus programs (Norton especially) can also cause trouble, see also http://wiki.phoenixviewer.com/antivirus_whitelisting
  17. In the old viewer, you used to be able to do it with View >> Toggle Full Screen or by typing Alt + Enter. I haven't had any reason to try that for a long ime, so I don't know if it still works. (Can't get in world to try it right now either.) If it works for you, come back and let us know, OK? Yes, you're right that there IS a setting in Preferences >>. Move & View in Firestorm, too.
  18. Have you tried using a different browser? SL's web sites seem to be more friendly with Firefox than, say, IE. Try changing yours and see what happens. Frankly, I avoid the shopping cart as much as possible and just use the Buy Now button. It saves a lot of hassle. :smileywink:
  19. Stll? This is the first time you have mentioned it -- your very first post in the forums, in fact. So, what's "everything"? What have you tried as a cure? What sort of computer are you using? What graphics card? What operating system? What SL viewer? What kind of Internet connection? How large is your texture cache? Work with us here. Click on the Options link in the upper right corner of your question and select EDIT to add useful information. Please do NOT start a new thread.
  20. Ooop. I was led astray by the OP's mention of Havok, for which he had outdated information. You're right. There have been continuous upgrades to graphics as long as SL has been around, and there have been significant jumps when features like shadows and HTTP Textures were added. The big challenge in getting "more realistic detail" is that almost all of SL's graphic environment has been created by amateurs, not professional graphic artists. I see no reason at all to apologize for that. It's one of the features that makes SL fascinating to live in, unlike the passive worlds that you' encounter in most online games.
  21. Not usually, but you might be expected to tip any performers, and sometimes the venue itself. There's no rule about that, but tipping for service is common and it is polite. If there are obvious tip jars visible, that's your best cue. If not, it's totally up to you, and no one will be offended if you decide not to tip. Lots of people don't. How much to tip? That's a good question, and again there are no rules. Most people will be polite and will thank you for a tip of any size. I suggest not offering a tip of L$1, however. That IS an insult. :smileysurprised:
  22. Check to be sure that the object is not locked (on the Object page when you have it selected with your Build/Edit tool). When an object is locked, you can't do anything to modify it, even if you have perms.
  23. This is a completely different problem from the one the OP in this thread is worried about. Please start your own question instead of burying it where it will not be seen by most people.
  24. Those instructions for doing a clean install that I pointed out for you earlier were written by Firestorm's support staff, but they apply to any viewer, so it doesn't make any difference which one you use. When you do a clean install, it is important to delete both the Local and the Roaming data files in your appdata area, as the instructions advise. As I said in your earlier thread, those files are not removed if you simply download and re-install a viewer in the normal way. If one of them is corrupted, it will still be corrupted in the new installation unless you remove it completely. There was a problem with the crash logger last fall, but that was resolved with a server upgrade in October. If you cannot cure your problem with a clean install of the viewer, I suggest that you open a new JIRA report, referencing that previous one and including as much documentation as you can to help the LL developers find the root of the problem.
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