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Charlotte Bartlett

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Posts posted by Charlotte Bartlett

  1. 2 hours ago, Dessi Tyran said:

    Let me start off by saying this topic is meant as an open table discussion to help me better understand the Marketplace rules on spam and intellectual property rights and how it pertains to gacha resellers.

    I have had my virtual hand slapped twice now for intellectual property and I would like to understand it better, so it doesn't happen again. After a  weekend of research, I have questions and perhaps some of you might be able to help me answer them.

    I have repeatedly read the marketplace rules and guidelines. As a gacha reseller, we all know, we have no control over what a creator makes or names their items. How do you feel about being held responsible for someone else's product naming and creation?

    There are four types of intellectual property; copyright, patent, trademarks and trade secrets. Also,

    Intellectual property definition from Oxford states; and I quote.

    • A work or invention that is the result of creativity, such as a manuscript or a design, to which one has rights and for which one may apply for a patent, copyright, trademark, etc.


    Please explain to me, how a gacha reseller is suppose to know a creator from a foreign country has created something or its name would be considered intellectual property infringement? Furthermore, know all the US based words and brands that are protected by intellectual property; copyright, patent, trademarks and trade secrets?

    I am being held responsible for someone else's creation and its naming instead of the creator. I am wondering if anyone else is having or had this problem? What about gestures residents use. They take clips from movies, songs and so on. They are listed on the marketplace. Is that not intellectual property theft? (please note, I am not attacking gestures only using it as an example.)

    Per the Second Life Marketplace Listing Policies, specific activities are disallowed, including but not limited to Item or Keyword Spam, Listings for harmful or disruptive content, and Anti-Competitive or Abusive Behavior, which includes using alternate or related accounts to purchase or rate your own items. Branded items may be listed or sold only by the brand or intellectual property owner or its authorized agents.

    And

    As provided in our Terms of Service, it's important to remember that you're responsible for respecting intellectual property rights, and if you're importing content to Second Life, you must have all the necessary rights and permissions to do so.

    My problem with this is as I stated above. A gacha reseller does not pay to import an item or have any hand in its creation or naming. So how are gacha resellers held to the same standard as a creator? Shouldn't the item be thoroughly investigated to whom the proper creator owner is and then dealt with accordingly? As it is now, gacha resellers take not only the monetary loss but also receive a warning of the abuse or banned for a period of time. Plus it is noted on your account. This is one heck of a double whammy. Is this a risk I am taking and haven't realized until this moment? I understand if you use a brand name or any sort of reference in your keywords is taboo.

    What about the flagging system on the Marketplace. What keeps a hater or competitive resident / store from reporting a gacha reseller for intellectual property infringement (knowing we are not the creators of the items we sell.) in hopes a person or store gets banned or loses their store / account? There are warnings not to abuse this feature but as a resident how do we know it isn't being abused, or we're not being maliciously attacked by someone?

    You could say, well don't use brand names in your keywords. Okay, do you know every brand that has been copyrighted far and wide? I don't. Mistakes happen. Do you know if a creator uses a brand phrase in the naming of their product it is also considered intellectual property infringement? It is, I found out the hard way.

    I feel there needs to be more clarification where gachas are concerned and the risks gacha store owners, are responsible for and taking. These are my thoughts and feelings on the topic. They are by no means an attack on someone or Linden Labs. I understand there are rules, and we all need to protect ourselves, which is what I am doing by asking questions.

    If you are selling something, you take on responsibility as you are listing something for sale and the TOS (plus US law) applies to you.  The moment you enter as a reseller - you are using the platform commercially so need to do your homework.

    A simple way is just Google the name of something before you buy it.   The obvious things are obvious (e.g. anything Disney etc).  If you can't determine if the item is "safe" don't buy it, then resell it - simple way to protect yourself.  

    Also know your creators.  Good creators won't infringe copyright nor wade into trademark issues or trade dress etc (we also do our homework).   If you find a creator who is selling things that are not permissible don't buy from them again - give them a very wide berth.  A creator can always make a one off mistake, but it should only ever be that.   

    Those who buy the items have the same issues - it is near impossible for a consumer to know all the ins and outs.  So the same advice applies.  

    Even then there are still pitfalls, some big name creators historically have been caught (e.g. furniture makers) ripping off 3d Models etc (so google the creator's brand name too before you purchase to resell).   

    Think of it as your due diligence, check out the item and creator before you purchase, that way you should hopefully know the "problem" creators to avoid which should give you some better results.

    Re brand names in keywords - use descriptors where possible and only as they pertain to the specific item - keywords should be things like "pink jeans" not "Levi jeans".

    If you keep a clean house it is harder for anybody to abuse flagging etc.  LL are not stupid and will know if something is (mostly) a legitimate flag.  




     

    • Like 2
  2. 16 hours ago, Prokofy Neva said:

    Was this Bartlett House related to you? I don't recall it and I'm glad it survives in pictures anyway.

    It is, I worked on it with Scope and Max - they did all the building and I was the "client" albeit I did some plants for the indoor garden.  I was a few months into Scarlet Creative back then (started it in 2006) and Scope was the one who taught me to build when I added pool water to the house above :)  

    • Like 3
  3. 2 hours ago, Rolig Loon said:

    Natalia kept up that blog for a couple of years after she closed Sirena Hair and moved on to wherever she moved on to.  I learned a lot of my early texturing skills from her tutorials and I bought a ton of her hair.

    One of the first gowns I bought in SL, back in 2007, was a lace bodiced dress from Nonna Hedges.  She had a high-class shop and some very elegant clothes.

    I loved Nonna’s store it was so glamorous. We need more glamour hah in SL!!

    • Like 1
  4. 2 hours ago, Silent Mistwalker said:

    I remember reading on SLU or VVO that Siggy had passed  2 or 3 years ago.

     

    You'll have to log in to read the thread but Cris made it when Siggy passed suddenly.

    https://www.virtualverse.one/forums/threads/in-loving-memory-of-those-we-have-lost-🌹❤.213/

    Oh he was such a character, larger than life.   How sad for his family and friends thank you for the thread link, I appreciate ❤️
    I am now hoping Siggy is up there creating a huge pool party for when we join him when it is our time.   Neph is such a lovely lady.

     

    1 hour ago, Scylla Rhiadra said:

    I was not exactly a big fan of Gala even before that . . . for other reasons.

    I knew of the issue Hush copyright etc.  I still loved her skins back from the day, never interacted personally.


     

    • Like 2
  5. 46 minutes ago, Finite said:

    Thanks you said what I said just worded differently... But I think you're off a little on the "commercial use" term on how its defined in law. I posted an example earlier in this thread.

    "I cannot use a picture of Bob Ross in an ad or as a logo for my brand (commercial use). But I can certainly sell a picture of Bob Ross assuming he was in a place where he wouldn't have a reasonable expectation of privacy (not commercial use)."

    Never seen Bob Ross (or his works) in Second Life......(virtual Bob Ross would be so cool)  😁

    • Haha 1
  6. I was looking at some old groups today.  I was in the Gnubie group (GNU Wave Architects) which some older users may remember as one of the original "freebie" stores set up in Second Life.  The group still lives, but I looked at some of the members who haven't logged in (some for 10 years!).  I wonder where they are today, what they are doing, if they are still being creative :)

    Who are people you miss in Second Life?   Persons and their creations....

    Some names I remember and miss!
    Six Kennedy - first hair I ever brought in Second Life - I think her brand was called GuRL.   There was even GurlyWorld if I remember.
    Siggy Romulus - Pools (and made the Swimmer HUD from memory) - Waterworks!  I think he still is on SL.
    Kim Manilow - made pools and decking areas (I remember her stuff when I first came to SL!) from memory left in 2013 for WOW.
    TaP Shepherd - Fleur Skins - I think left in 2014 
    Gala Phoenix - Curio Skins

    Nyte Caligari - Nyte and Day - again think she didn't do much after 2016.
    Nonna Hedges. - Gowns - I think Nonna still may log on I am sure I have seen her active.
    The Paper Couture designers (alts - used the family name Lu) from Tableau etc - how I miss their collections which still to be are hands down the most creative clothing ever brought to Second Life.
    Scope Cleaver and Maximum Minimum - we did the Bartlett House project together back in I think 2007 or 8 - both extraordinary creative and talented folk.

    I need to add my nostalgic regions/areas I miss too.

    • Like 10
  7. I think some went down a rabbit hole as none of this is photography per the OP question:  It’s screenshots from a virtual world.

    Also doesn’t matter what policy I have on our commercial regions.  If somebody buys one of my houses and rezzed it on their own region the only thing that matters is my license and SL TOS. 

    Not many creators I know have an explicit license that forbids screenshots of their work displayed in Second Life.... so this discussion I have found useful as food for thought as it is a limitation.   I think always if you are doing something commercial with somebody else’s “work” get written permission first,  unless you have purchased a commercial license for your specific use.  However what I do have is copyright of my 3d model and creating a derivative commercial work of a copyright item is where US law does protect me.
     

    SL isn’t really set up for this model but the closest this seems to me is where somebody buys a commercial license to purchase an asset to create their own commercial derivative work (eg you buy a 3d model house to use in a poster you sell).    The complexity as you include more in the screenshot eg avatars and clothing will compound that issue.
     

    interesting stuff to think about.


     

     

  8. 14 hours ago, Fritigern Gothly said:

    It will be complete when the biggest bugs are fixed. Bugs which were either caused by the uplift, or that came to light because of the uplift.
    I seriously doubt that these bugs will be considered tackled before 2022.

    That’s very optimistic :)

    the core team for making Marketplace 2.0 would be (mostly) different skill sets.   I remain an optimist that, at minimum, a few marketplace issues from 2018 onwards may get some attention, but history tells me marketplace 2.0 is likely a step too far for LL at this time.  LL originally said Q3 would be when they could look at marketplace again (the question is which year ha)....

    • Like 2
  9. 3 minutes ago, Tazzie Tuque said:

    Now that would be something!  I could appreciate something like that for sure.  I don't know about anyone else but I find the listing process in MP cumbersome, boring, and a real chore, and that is on a day when it is working properly.

    Perhaps with the recent fee increases at minimum they can start to close out 2 year plus long awaited minor features like the date just being shown in the meantime.
    LL did state they would not focus on MP until Cloud Lift was complete... well it now is I believe, so perhaps we have a chance of MP 2.0 LL plans (fingers crossed).  

  10. On 5/2/2021 at 5:33 PM, Orwar said:

       It would be nice if the date of listing was visible somewhere, but yeah, no, purging the MP entirely would be .. Awful. 

    Like - >https://jira.secondlife.com/browse/BUG-228021

    I actually wouldn't mind a purge (says the person with only a few hundred things) if it was a fully operational Marketplace 2.0 E Commerce platform that was fit for purpose and allowed dynamic uploading linked to our vendor systems in world etc.

  11. I honestly do not (bar items that rely on servers) understand why a creator would put this in.  No creator (worth their salt) needs any of that info.  We get it from our specific channels eg groups on Facebook with direct engagement with customers on what they want, features, how they want to use products etc.

     

    I can’t help but think this is the same folk who spread misinformation about perms, copybot impact and won’t let you Rez something on the floor.  Just poor practice and education.   I made this point before though, so many of these types of creators base their approach on folklore not fact.  The reason they do this is the documentation and information for creators is appalling from LL.   There is a closed creator group on FB and it took us literally months to debunk many of these types of misunderstandings from how to use Lindex limit sells through to specific risks on IP (commercially less than you think)....  we can all do better for our customers. 

    • Like 1
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  12. 3 hours ago, Marianne Little said:

    This was a sneaky way to force us to use no modify hair, making the mod hair useless and put no mod versions in the redelivery. 😡

    I read Seraphimsl, and saw it's a new event called [MOD]IFY. Only modifiable content.

    It is becoming to look like it's nothing modifiable left to buy, creators make so much more no mod, and it is getting worse.

    we are still Mod!   Fashion / hair etc sadly mostly no mod.  H&G rely on Mod or our stuff becomes useless to people.

    • Like 5
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  13. 36 minutes ago, Chic Aeon said:

    Yes and then those consumers wonder why they can't move in their house :D.  The folks over on the "Furnishings" thread are getting smarter -- at least quite a few of them.  Unfortunately most people don't understand the consequences. 

     

    Even sadder are the creators (some of my favorites) who have moved over into the heavy mesh and texture group -- presumably because they sell more that way.  If the people BUYING "Render" mesh would just retopo before uploading and use fewer textures it would be great.  Happily -- now and then WITHIN "the brands" you can find some lower poly items :D. So I still "shop" -- it just often turns into  and "oh damn" moment when I inspect the object. 

     

    I am wondering how those brands are going to handle the EEP changes (there I did a segue back to the OP).   Hopefully -- in the next few months -- the devs will work out the rest of the major issues still inherent in EEP.   I was applaud when I heard that they expected the creators to redo all (or many) of their products as needed.  So much for backwards compatibility.   I WILL say that I am happy with the improvements to the LOOK of EEP -- at my place anyway. I can definitely live with that. 

     

    I am still planning on installing the OS Firestorm when the FS BOM version gets retired.  I can use the Linden viewer if I make another building.  And I can work some in OS again (where I still get paid LOL).  

     

    In SANSAR the complete scene was baked and there were no lighting changes aavailable so THERE normal and specular maps worked really well with no odd looks depending on how the light was hitting (this for Windlight too of course - not just EEP).  But we don't have that here. 

    I look at my old stuff, even things now 2-3 months old and always want to bin it as small little improvements.  But I will sadly not be redoing any of the 140 odd houses, unless it's a complete rebuild and new release for that product unrelated to EEP.  I am a hobbyist I don't have time and would prefer to just make something new.  I'll just adjust newer ones to the newer "state" as I go.   I still have some older houses with "sun and shadows" baked in that people still buy (who are on lower end machines and can't used advanced lighting).  

    EEP I did read most of the thread, I would love to try Black Dragon as a viewer but am on a Mac.  The images I see created with are always amazing (so much so I might have to fire up parallels on my Mac and run windows just to have a go with it!).

  14. On 4/11/2021 at 5:16 AM, VictoriaRaven said:

    I was eying that as they brought this out, my country wasnt eligable back then and now I aleady paid 1100$ for C4D, maybe next year until then I have to figure this out. Thanks though this is a bookmark now.

    I am pretty sure you'll never really be able to what you want in Cinema 4D when it gets to this (even more so when you get to weight painting).
    You would be better using Blender (free) if doing anything that involves skeleton, weight painting etc.  

    Also in Cinema 4D you need to just change your preference units.  Then it will understand CM/M and you'll then have the proper scale.
    Do not change any model size or use project scale etc unless something really does need a scale change versus translation of units.

    https://gyazo.com/e307526576fab1bc39d736026f262f2b

    MD - Cinema 4D works perfectly on that side of things assuming you have the right version of FBX (see comment below on what version).   Just ensure you are using the correct import/export scaling on import/export for FBX.

    Other tip for Cinema 4D Exports make sure none of your model or skeleton is below "0" on the Y scale using World versus Object.

    What version / licence do you have for Cinema 4D to clarify on FBX?

     

  15. 15 hours ago, Chic Aeon said:

    I typically use one 1024 texture for most furniture  and bake a 2048 at 400.  For houses I do the same bake style but one texture for the interior of a small house for example, one or two for the exterior etc. 

     

    I have to admit that now that I am "retired" I am not AS thrifty with my textures (still with my triangles :D) since "I" like PRET-TY too - LOL.   But still there is a big difference between reasonable and the over the top use of both main textures and material textures by some of our most popular H and G creators (clothing too but I don't know near as much about that).    So for example I made myself a little casita this last month.   Only one normal map -- the tile floor.   40 land impact with LONG LODs.   

     

    When you consider that the numbers equate (or are much lower) than many SMALL pieces of decore (I have seen some with half a million triangles and hundreds of thousands of TMem)  I am calling this good.  LOL.     Also if I wanted more shine there is always the teeny tiny blank texture that works for adjustable all over shine. In most cases that does well enough for MY needs.  

     

    image.thumb.png.994fcb3ee13b4a53d9a52bf14004fcda.png

     

    I plan to spend the summer there :D

     

    We all work differently and there are of course different markets.  Some items made by very popular creators I just bypass.  Way too many triangles (mostly unnecessary) and way too may textures.  I try to gives thumbs up to the  folks that are doing a great job too -- like the couch at ACCESS I just mentioned on the "Furnishings" thread :D.    BUT if folks keep buying this oh so heavy mesh, creators will keep making it-- when they could be making the same mesh  MUCH leaner with just a bit more effort.  Time will tell how it works out. 

     

    casita.thumb.jpg.eacca6506abf633d13d977e1f75220d0.jpg

     

    That house is beautiful Chic!!   Gorgeous work.

    I am the same (and god when I look at my older items I cry - I still cry daily hah as I struggle to figure things and it's 15 years of this stuff now (well 9 odd for mesh).   I should have mentioned that user case using 1024 over one item, good point!

    There is a creator (no actually I won't use that word, a brand who buys their mesh, repackages and then sells it on SL) who's stuff is so complex and texture heavy it makes me really sad.  The comments are always "high quality, beautiful".  Perhaps, yes for a static image, but not for a virtual world in reality with SL's infrastructure.    

    I don't always get it right myself but I have to give Kudos to posters like you and many others here, who have helps many of us hobbyists understand more and improve on their output and products - so thank you!!



     

    • Like 1
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  16. 2 hours ago, Chic Aeon said:

    I am commenting in general about something I saw on the "clip" version of a comment as it rolled by but I can't find it here on this thread any longer so perhaps it was changed (and quickly at that :D).  

     

    I know we will never solve the Materials - no materials argument; it has been going on for a decade and we each have our point of view.  BUT I haven't seen any mention here (and maybe I missed it) that oftentimes designers add 1024 normal and specular maps) to their objects. Sometimes SEVERAL and sometimes on SMALL objects.  Each normal map -- each specular map is more texture that needs to be downloaded as well as another server call.   

    All this use (I was going to say misuse but that is a personal perspective again) of so many large textures, texturing parts of garments that will never be seen, adding large normal and specular maps etc is one of the main reasons we are having that lag issue.   My lag days are over for awhile with my brand new and very powerful computer.  But I haven't forgotten about all the folks that are having new and increased lag issues.

     

    Some of that appears to be inherent in EEP (or at least the FS EEP as that is the complaint I hear most often, possibly because most folks are ON FS :D).    Other is definitely CREATOR GENERATED and USER GENERATED (we all have choices to make here) content. 

     

    So not all creators that have chosen NOT to use materials were trying to save time.  I have a very useful third party map generator that I PAID FOR (LOL) that makes lovely normal and specular maps with fine detailing in a few clicks.  I used it in Sansar on almost everything. Sansar is not SL however.  

    I am also quite happy with EEP and my sim lighting these days. It has improved greatly and I have no plans to change it.  Things under EEP definitely  look different with ALM on and off however.  

     

    I did some more tests just now and this is the same hookah using the current LL viewer.  

     

    This is with ALM on under Linden EEP. 

    363030527_eepwithALM.thumb.jpg.6a9099c02e2a761127ac3c30e9a9f861.jpg

     

    And with ALM OFF under EEP on the Linden viewer.

     

    523730869_eepALMOFF.thumb.jpg.d41b4eba36094f881696a106ec267585.jpg

    I can't say that I can get too excited about the look with ALM off.  But honestly I have always use ALM  except when my computer was on its last breaths.  

    Would be nice if The Lab could get things looking closer to each other.  Still I am very happy with how it looks under EEP with ALM :D.    

     

     

     

    I always love it when Chic has to bring out the Hookah!

    (it's a great example).

    For me: 1024 textures should only be used for large things like a floor spanning a house (I use them there but only if a large floor).
    Most creators can simply use 512x512 and below and have super crisp materials with some post editing after you bake out the maps esp if using Substance Painter and they have a good environment and material pipeline.
    Also things like glass windows 64x64 textures are just perfect for blurry glass and that includes any specular maps etc or shine as we call it in SL terms.


    On the point made about no mod and copybot.   

    Clothing creators generally (the many I know) have a culture of non mod due to not wanting customers to recolor and to leverage fatback income (whether you agree/disagree).
    H&G creators generally (should) have a mod culture as frankly people need to size things and play with animations or even if we mesh at a modular format break up builds and reuse bits.   e.g. I try these days (mostly) to make all windows a single mesh that you can then interchange between builds or use in other builds you buy from other creators   I don't always achieve full modular just because of some designs and my fingers run out of steam, but something I have been enjoying recently is seeing customers share their "mods" some are amazing and it doesn't matter if I like the outcome, as long as the person who purchased the house loves it, that makes my job complete and successful.

    So any creator whom I have seen say the copybot thing is normally an inexperienced creator, or somebody who isn't linked into their community and peers.   So just has not yet had the misinformation corrected.  Any time you see a creator say the copybot/mod thing, keep educating them.  Mod wins always for just keeping people engaged within SL.   I have seen a huge uptick in our customers alone who are now modding and creating from things, and that's great it means they are growing an attachment to SL and being creative.

    As a side, copybot doesn't really impact sales/brands, most creators I know in the top and mid tiers wouldn't even give it a passing thought these days. You get the odd rampage on Marketplace when somebody does it but LL generally get the DMCA responded and the stuff off quickly and creators quickly share across the community.     

     

    • Like 5
  17. 20 minutes ago, Chic Aeon said:

     

     

    Linden Lab released the code that made copybot viewers possible. This long, long ago like maybe a dozen years.  Any viewer on the approved 3rd party viewer list is SUPPOSED to by copybot free; known copybot viewers have been banned and removed from this list in the past.  

     

    I think from memory they didn't release the code technically at first.
    In 2006 Libsecondlife reverse engineered it and Copybot was born as an evolution after that.

    15 years ago - time flies!

     

    • Like 3
  18. 25 minutes ago, FairreLilette said:

    Well, that's how I felt about it.  I felt pressured and I also feel it was a mistake.  I am not comfortable giving out that information, nor would I ever go on Catznip viewer.

    Even FS has gotten accused many times on the forum here for copybotting and no one has ever denied it.  Whether it's true or not...well, it makes one wonder but I still cannot know....

    But, I am not going to trust a company I know nothing about with my money.  NO.

    And, other's should just accept somebody is not comfortable sharing their information, and move on.  Deleted posts are not the end of world and no one is trolling you simply because they deleted what they feel is personal information.   

    1. No personal information - evidence below on mine.
    2. No money is given to Firestorm - citation please - that doesn't happen.
    3. Viewers are open source (so super simple to make any viewer a copybot version). I assume you downloaded the version from the approved website for the TPV so a non copybot version.   Your comment makes no sense and appears to show intent to post negative statements, without citation, to cause harm and also mislead people who read this thread.
    4. You obviously did trust them you used their viewer until it didn't suit your graphic card.
    5. Clearly you aren't comfortable, but I think that's because something is off here.  I just hope regardless you get it sorted and this thread gets deleted.  It is not helpful to the community or in the spirit of the community rules/guidelines.  

      Wish you the best with getting things working again.


    See.... no personal data - clicked help, and then about.....
    Firestorm 6.4.12 (62831) Dec  3 2020 16:11:36 (64bit / SSE2) (Firestorm-Releasex64) with Havok support
    Release Notes

    You are at 109.5, 116.5, 1981.1 in Scarlet Creative located at ec2-54-244-42-30.us-west-2.compute.amazonaws.com
    SLURL: http://maps.secondlife.com/secondlife/Scarlet Creative/109/116/21
    (global coordinates 130413.0, 313972.0, 1981.1)
    Second Life Server 2021-03-11.556847
    Release Notes

    CPU: Intel(R) Core(TM) i7-7920HQ CPU @ 3.10GHz (3100 MHz)
    Memory: 16384 MB
    OS Version: Mac OS X 10.15.6 Darwin 19.6.0 Darwin Kernel Version 19.6.0: Sun Jul  5 00:43:10 PDT 2020; root:xnu-6153.141.1~9/RELEASE_X86_64 x86_64
    Graphics Card Vendor: ATI Technologies Inc.
    Graphics Card: AMD Radeon Pro 560 OpenGL Engine
    Graphics Card Memory: 3970 MB

    OpenGL Version: 2.1 ATI-3.10.15
    HiDPI display mode: 0

    RestrainedLove API: (disabled)
    libcurl Version: libcurl/7.54.1 OpenSSL/1.0.2l zlib/1.2.8 nghttp2/1.40.0
    J2C Decoder Version: KDU v8.0.6
    Audio Driver Version: FMOD Studio 2.01.05
    Dullahan: 1.7.0.202008031101
      CEF: 81.3.10+gb223419+chromium-81.0.4044.138
      Chromium: 81.0.4044.138
    LibVLC Version: 2.2.8
    Voice Server Version: Vivox 4.10.0000.32327

    Settings mode: Firestorm
    Viewer Skin: Firestorm (Grey)
    Window size: 1642x948 px
    Font Used: Deja Vu (96 dpi)
    Font Size Adjustment: 0 pt
    UI Scaling: 1
    Draw distance: 256 m
    Bandwidth: 1050 kbit/s
    LOD factor: 3
    Render quality: Ultra (7/7)
    Advanced Lighting Model: Yes
    Texture memory: 2048 MB (1)
    VFS (cache) creation time (UTC): 2020-7-1T22:56:35 
    Built with Clang version 4.2.1 Compatible Apple LLVM 11.0.0 (clang-1100.0.33.12)
    Packets Lost: 1663/177670 (0.9%)
    April 10 2021 19:15:36 SLT

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    • Thanks 3
  19. I am so confused by this thread - why wasn't the hardware info pasted it would have taken 2 seconds on Day 1 - it's literally the first thing you do with any issue with software (any software!).

    Now I am reading this, later answers from OP are blank so this thread now makes no sense.  The reason threads like this "can" be helpful, is other people having similar issues will find it, read through and be able to solve things - deleting things makes this seem like a troll thread.  I am scratching my head.

    • Like 4
  20. they may mean their Marketplace - their store is fully empty when you look at the website. If so I would raise a support ticket as well.
    Not sure when you last logged on there was something if it was x years from memory they would clear down your store if no sales - not sure if that applies in your case.

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