Viewer account balance not updating after marketplace purchases

[Ela Talaj]

however the SL dashboard account balance updates just fine.

This problem was not observed prior to today.

If the problem is not localized for some reason to just myself but is widespread, this should be a showstopper. However I found no JIRA on it.

 

[Ela Talaj]

however the SL dashboard account balance updates just fine.

This problem was not observed prior to today.

If the problem is not localized for some reason to just myself but is widespread, this should be a showstopper. However I found no JIRA on it.

 

[Pamela Galli]

That's because no one has made one.

[Ela Talaj]

That could be for 2 reasons

No one else has this problem

or no one sells anything

[Pamela Galli]

As  mentioned in the inworld group, people had already reported this problem in this forum, and no one had made a JIRA yet.*

 

*Usually someone who is affected by the problem will make the JIRA.

[Claireschen Hesten]

this has been an on/off problem for a long time some solutions are to have someone pay you L$1 rezz a cube set it for sale to L$0 and buy it press Ctrl+Alt+B or re-log these all re-fresh your inworld balance

[Marcus Hancroft]

In the Marketplace Release Notes thread (HERE), a couple of people reported a 30 to 45 minute delay between the sale and the account balance shown in the viewer updating.  You can relog, have someone give you $1L, buy something for $0L or, if you use Phoenix, use the "Reload L& Balance" feature.  

[Shockwave Yareach]

That has been an intermittent problem since SL was created. The balance is displayed when the viewer gets an update from the MONEY server. If you log in and MONEY doesn't respond to a query, it displays 0L. If you buy something but the packet with data from MONEY telling your viewer about the new balance gets dropped (a common problem in busy lagged sims) then the lindens balance on the viewer never changes.  This can be force updated by paying someone (anyone) or they paying you 1 single Linden.  This makes MONEY server change the data on the accounts and send out the updated balances to the two accounts, kicking new data onto the viewer.

 

The problem typically is caused when you are in very laggy areas or are so bandwidth limited that the packets from MONEY get delayed, then discarded.  If you have ample bandwidth, it should be a rare thing.  If you have only the most basic DSL and your family is watching movies on it at the same time, you're going to see it a lot.

[Josh Susanto]

I'm probably going to be busy today hitting a bunch of threads with an apology for not having been paranoid enough to tell you to expect something like this.

"Sorry".