on a wifi connection with excellent signal strength i cannot get past the regional handsake help

[Dale Blindside]

see subject

[paula Mellow]

 

So you can log in, but fail or time out getting to any region or second life.

 

 

Try hooking up an ethernet cable, and then disable the wifi, and try again... To make sure it's not the wireless section of the router.

Then try viewer 1, if that does not work, reinstall viewer 2, and try again.

 

[Luc Starsider]

Seems a cache clearing will help the issue. Here is some instructions from another post:

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Try clearing your cache manually.

(XP) - C: - Documents and Settings - (USER NAME) - AppData - SecondLife
(Vista) - C: - Users - (USER NAME) - AppData - Local - SecondLife
(Win 7) - C: - Users - (USER NAME) - AppData - Roaming - SecondLife

Delete the contents of the folder and restart your computer.

NOTE: You may need to go to Windows Tools > Folder Options > View & enable Show Hidden Files/Folders, in order to see AppData folder.

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- Luc -

[Rolig Loon]

Signal strength is only part of the challenge.  SL is a real bandwidth hog, and wifi connections leak like a seive.  If you're on a public router, of course, you're competing with everyone else in the Starbucks.  Even if you're on a private router, there' potential for interference from cell phones, garage door openers, kitchen appliances, and goodness knows what else.  It's not uncommon for SL residents to have connection problems with wifi, even on systems that are otherwise great.

[Peggy Paperdoll]

The region handshake error messenge has nothing to do with your cache.  It's part of the communications that occur between your viewer and the SL servers when you click the login button to enter SL.  The Second Life Wiki explains it here:

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109#Section_.1.1

 

Clearing your cache fixes many minor problems.  Mostly problem involving textures and your avatar not loading or you inventory not loading.  It will not fix anything to do with failure to complete the login process.......it doesn't even come into play until you are logged in.

 

If you want to clear your cache the best method is to clear it using the button to clear your cache found in your preferences (on the "Setup" tab in Viewer 2 and on the "Network" tab in all other viewers).  If you ever find it necessary to do a more complete "cache clearing" (manually deleting the files in the cache folder instead of letting the built in cache clearing method provided in the preferences) then you must know where that cache is located on your computer specifically.  There are occasions when that location is not in the typical location..........you cannot rely on following typical paths to that location unless you know without doubt that it is the typical.  Look on the same tab you use to clear your cache from preferences.  It's given in the "Location" box next to the clear cache button.  The typical location for the cache using Viewer 2 on a Windows 7 installation is C:\Users\[username]\AppData\local\SecondLife not C:\Users\[username\AppData\Roaming\SecondLife.  Be very careful about deleting any file located in that last path.  The only cache located in that path is the internal browser cache and to get to that cach you must go one folder deeper (look in the "Browser Profile" folder for that cache........it can be safely deleted).