Phone and live chat maintenance

[KT Kingsley]

Why do phone and live chat support need maintenance almost every other day?

[bigmoe Whitfield]

4 minutes ago, KT Kingsley said:

Why do phone and live chat support need maintenance almost every other day?

I wonder this myself @Monty Linden   been seeing this for years too, any clues?   I worked for ATT in their wireless divison at a call center and never saw them going down, so kinda curious what's different.

[Rowan Amore]

It's code for...we don't have enough people today to man the phones.

[bigmoe Whitfield]

20 minutes ago, Rowan Amore said:

It's code for...we don't have enough people today to man the phones.

I applied some time back,  their person said they were not interested and with my background, I figured they would of been,  oh well.

[Chris Corvinus]

1 hour ago, bigmoe Whitfield said:

I applied some time back,  their person said they were not interested and with my background, I figured they would of been,  oh well.

You cost too much.

[bigmoe Whitfield]

2 minutes ago, Chris Nova said:

You cost too much.

lol?  slap me with 15 bucks an hour (below my going rate) and I'm all game at this point in time, I'm currently bouncing between temp agencies because of a massive move I had to take.

[Gwin LeShelle]

Since the "maintenance" usually seems to happen on fridays/saturdays/sundays I always asssumed its Linden~Code for "itstheweekendleaveusalonegoddamnit". I don't know why they not just simply say that this kind of support is just like on monday and wednesday for example and always hide behind the maintenance  many businesses have such weird telephone hours so I don't really know why the Lab always disguises it x3 but also...just to be clear I LOVE the live chat people...they are the epitome of patience and they give you this complete "Don't Panic" feeling  they are awesome!! ❤️