summerbreezekisses Posted January 4, 2022 Share Posted January 4, 2022 is anyone hving problems logging in today, i have tried 3 times with firestorm and twice with the secondlife viewer and keep getting a message we cannot log you in then a link to sl support 1 Link to comment Share on other sites More sharing options...
Eggy UwU Posted January 4, 2022 Share Posted January 4, 2022 (edited) if you have issues logging in to second life in-world, i would highly recommend trying to log into secondlife.com itself on a web browser, change your password, then try to log in again. if that does not work, maybe send in a support ticket at the embedded link. -- i hope it works and you can figure out what's going on. Edited January 4, 2022 by Iggy UwU grammar check. :') Link to comment Share on other sites More sharing options...
Arduenn Schwartzman Posted January 4, 2022 Share Posted January 4, 2022 (edited) I had trouble logging in for a few minutes too. I tried three different locations to log into. Only the third one worked. Oddly, I could then tp to the first location from there. Maybe it was rolling restarts. The error message upon failed login that I got was 'due to internal error'. [Update] It didn't seem to be a restart. A friend was logged in at location number one for hours already. Edited January 4, 2022 by Arduenn Schwartzman 1 Link to comment Share on other sites More sharing options...
summerbreezekisses Posted January 4, 2022 Author Share Posted January 4, 2022 35 minutes ago, Iggy UwU said: if you have issues logging in to second life in-world, i would highly recommend trying to log into secondlife.com itself on a web browser, change your password, then try to log in again. if that does not work, maybe send in a support ticket at the embedded link. -- i hope it works and you can figure out what's going on. i have tried all that and sent a support ticket just waiting now to hear back 1 Link to comment Share on other sites More sharing options...
Marigold Devin Posted January 4, 2022 Share Posted January 4, 2022 43 minutes ago, summerbreezekisses said: is anyone hving problems logging in today, i have tried 3 times with firestorm and twice with the secondlife viewer and keep getting a message we cannot log you in then a link to sl support Have you tried logging into a different location - try Hissel or Chalvez. Have you tried resetting your internet connection? Link to comment Share on other sites More sharing options...
Lysistrata Szapira Posted January 4, 2022 Share Posted January 4, 2022 SL frequently has login issues wherein people already logged in are fine, but new logins are blocked/disabled/malfunctioning. If the people already logged in logout, they will find themselves unable to login. Link to comment Share on other sites More sharing options...
summerbreezekisses Posted January 5, 2022 Author Share Posted January 5, 2022 i think i have found the problem they have put my account on hold because i cancelled my premium account and went back to basic, i cancelled my premium account long before the next payment was due 1 Link to comment Share on other sites More sharing options...
Rowan Amore Posted January 5, 2022 Share Posted January 5, 2022 2 hours ago, summerbreezekisses said: i think i have found the problem they have put my account on hold because i cancelled my premium account and went back to basic, i cancelled my premium account long before the next payment was due Did you receive an email saying your account was on hold? Did you cancel your premium before releasing any mainland or Linden home you owned? They don't hold an account simply for downgrading. 1 Link to comment Share on other sites More sharing options...
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