Why i can't get access to all places ?

[Nirvani22 0]

Actually, the thing is that, i put my real age in SL and am already 18 

since my 18 that i got on 22 sept and i thought that i will get access to all places

but no, everything is same as before

can u plz help me

THANK U

[Cindy Evanier 9,171]

3 minutes ago, Nirvani22 said:

Actually, the thing is that, i put my real age in SL and am already 18 

since my 18 that i got on 22 sept and i thought that i will get access to all places

but no, everything is same as before

can u plz help me

THANK U

If you turned 18 AFTER first signing up  you will need to contact support and file a ticket (link on every forum page)  and let them know.  For some reason it doesn't just happen automatically and you might be asked for proof of age.

[Rolig Loon 23,098]

No, we can't.  This is a resident-to-resident Answers site.  We don;t have any way to get access to your account (we can all be glad about that).  You will need to submit a support case and ask Linden Lab to take care of it.  They may ask you to send a photocopy of some document to prove your RL age, but don;t offer it until you are asked.

EDIT;; What Cindy the Speedy Typer said ^^

Edited October 1, 2019 by Rolig Loon

[Lindal Kidd 12,680]

Look in your Preferences, General tab, Maturity settings.  Are the options for Adult and Moderate grayed out?  If so, then follow Cindy's advice.

If they are not grayed out, set your preferences to access G, M, and A content.  Also, change the maturity settings in Search (CTRL+F) and in the Marketplace on this website.