Alyona Su Posted August 6, 2019 Share Posted August 6, 2019 9 minutes ago, Nalates Urriah said: I am surprised the viewers handle it as well as they do. I read-up on the physics of helicopters and they literally should not be able to fly. The universe is a mysteriously-amazing place. Link to comment Share on other sites More sharing options...
Fritigern Gothly Posted August 6, 2019 Share Posted August 6, 2019 2 hours ago, Nalates Urriah said: the Firestorm team shares their fixes with the community, including the Lab. So, the fix will propagate to all the viewers that need it. Aw, you beat me to it! LOL Link to comment Share on other sites More sharing options...
Gabriele Graves Posted August 7, 2019 Share Posted August 7, 2019 (edited) 14 hours ago, Alyona Su said: Thank you (as I had presumed) - though I haven't noticed this issue, so I also will suppose that it happens with certain hair (built a certain way) or something. I look at it this way: Second Life is an adventure! The issue only affects Linux and Mac users. If you are using one of those operating systems you can potentially see the effect by getting the free demo of the hair from Whirly's MP link. If you don't see the same issue then that information plus details of your computer might be valuable for the devs working on it in understanding and eliminating the problem. Edited August 7, 2019 by Gabriele Graves 1 Link to comment Share on other sites More sharing options...
Alyona Su Posted August 7, 2019 Share Posted August 7, 2019 (edited) 6 hours ago, Gabriele Graves said: The issue only affects Linux and Mac users. If you are using one of those operating systems you can potentially see the effect by getting the free demo of the hair from Whirly's MP link. If you don't see the same issue then that information plus details of your computer might be valuable for the devs working on it in understanding and eliminating the problem. I use a PC at home and a Mac when I'm at office (which I prefer, actually) - though I haven't really noticed this issue (and I'm an avid alt-cammer LOL), which is why I wonder if it's also specific to certain "builds". EDIT to add: I do have the HiDPI (Retina Display) option turned ON, so I wonder if that also has an affect (as in: the problem not manifesting in that mode.) Feels like something I want to experiment with because I R Cyooreeusskitty. Edited August 7, 2019 by Alyona Su Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted August 7, 2019 Share Posted August 7, 2019 It does appear that those who have updated to Mac Mojave can no longer reproduce this bug. So it's only affecting older Mac OS (in which case the "fix" is probably going to be them told to update to Mojave), and Linux - seemingly all flavours of Linux. Link to comment Share on other sites More sharing options...
Alyona Su Posted August 7, 2019 Share Posted August 7, 2019 (edited) 1 hour ago, Whirly Fizzle said: It does appear that those who have updated to Mac Mojave can no longer reproduce this bug. So it's only affecting older Mac OS (in which case the "fix" is probably going to be them told to update to Mojave), and Linux - seemingly all flavours of Linux. OH! I hadn't thought about that: macOS is always breaking/fixing/breaking stuff all the time with each update/upgrade/update. Apple: You love to hate to love to hate to... Well, like how one feels about anything Microsoft LOL Edited August 7, 2019 by Alyona Su Link to comment Share on other sites More sharing options...
Gabourey Posted August 7, 2019 Share Posted August 7, 2019 (edited) On 8/5/2019 at 8:24 PM, Whirly Fizzle said: Can those using the test viewer on Linux please also try this hair: https://marketplace.secondlife.com/p/Magika-DEMO-November/15922580 Looks like this one isn't fixed either. Rendering broken as you can see, same machine I posted , same specs. *Forgot to mention that transparent water rendering seems broken in that test version on my system. If I set it to transparent water it all disappears, there's nothing, only unticking it do I get the non transparent water. Edited August 7, 2019 by Gabourey 1 Link to comment Share on other sites More sharing options...
JanneGado Posted August 9, 2019 Share Posted August 9, 2019 So far all the hairstyles I had problems with look much better with the nightly version of Firestorm, thank you very much. 1 1 Link to comment Share on other sites More sharing options...
JanneGado Posted September 5, 2019 Share Posted September 5, 2019 (edited) Unfortunately I have found hair that looks bad even with the nightly version: This is the demo version of the hair: https://marketplace.secondlife.com/p/DEMODura-BG83/15630532 Edited September 5, 2019 by JanneGado 1 Link to comment Share on other sites More sharing options...
Kaoru Zimminy Posted October 1, 2019 Share Posted October 1, 2019 I confirm the bug was Fixed on Linux FireStorm version 6.3.2.58052 It's grest and WONDERFUL for me. Thanks a lot. 1 Link to comment Share on other sites More sharing options...
Lena Tchailenov Posted March 12, 2020 Share Posted March 12, 2020 I also have 6.3.2.58052 running on Linux Mint and I encountered this bug yesterday, so it's not fixed for everything and everyone. The hair is Magika Faye. Link to comment Share on other sites More sharing options...
lihwaliu Posted April 22, 2021 Share Posted April 22, 2021 (edited) Sorry for digging up an old thread, but unfortunately I still see this issue to this day. I'm on Ubuntu 20.04 LTS, viewer downloaded this week (version 6.4.13), more details in attached pictures. Does anyone know a work-around for this or better yet, a fix? Thank you ♥️ [Edit to add] Hair is Unravel by Magika, but it happens to all their recent hairs. Same issue with Truth hairs as well. Edited April 22, 2021 by lihwaliu Link to comment Share on other sites More sharing options...
Gabriele Graves Posted April 22, 2021 Share Posted April 22, 2021 There's no fix and no improvements you can make. There was a bug fix a while back that did improve things for certain types of hair from Stealthic that were a problem but it didn't fix the more recent Magika, Exile or Truth hairs. Luckily I have many hairs from those vendors that span way back which are still usable. One of the problems is that all of these vendors at some point along the way changed the way they make hairs and overlay several alpha'd textures on top of each other and that is why the problem surfaced on those hairs. I don't know if Firestorm ever expect to revisit this again but I sure would be grateful if they did. I cannot remember the JIRA link for this. Maybe @Whirly Fizzlecan comment? 1 Link to comment Share on other sites More sharing options...
lihwaliu Posted April 22, 2021 Share Posted April 22, 2021 Thank you Gabriele. Could you by any chance recommend some brands which have recent and natural looking hairs without showing the artefact issue? Link to comment Share on other sites More sharing options...
Gabriele Graves Posted April 22, 2021 Share Posted April 22, 2021 Stealthic is the only natural looking hair I have bought recently and I haven't found any hair from them with the problem. For specialised hair I have some recent purchases from Yomi which are fine too. I know Mina, Doe, Runaway have hairs that seem OK but I don't know how recent they are. I don't buy a lot of hair due to this problem which is becoming ever more present in recent styles. 1 Link to comment Share on other sites More sharing options...
Jenna Huntsman Posted April 22, 2021 Share Posted April 22, 2021 (edited) This issue was actually discussed recently on the CoolVL forum http://sldev.free.fr/forum/viewtopic.php?f=4&t=2143 TLDR; The mesh is made poorly and has degenerate triangles within the mesh. SL's uploader shouldn't have allowed the mesh to be uploaded in this state, but for whatever reason it did. On Windows machines, the problem is hidden as there's some code which *ahem* 'fixes' the mesh, but that code isn't on Mac & Linux versions. (some viewers do have partially functioning fixes on Mac, but not all) Edited April 22, 2021 by Jenna Huntsman 1 1 Link to comment Share on other sites More sharing options...
Gabriele Graves Posted April 22, 2021 Share Posted April 22, 2021 We could still do with that fix on Mac & Linux though because those hair makers aren't going to stop by the looks of things. 2 Link to comment Share on other sites More sharing options...
Jenna Huntsman Posted April 22, 2021 Share Posted April 22, 2021 3 minutes ago, Gabriele Graves said: We could still do with that fix on Mac & Linux though because those hair makers aren't going to stop by the looks of things. I think a better fix would be to fix the mesh uploader to be more stringent when it comes to the quality of the mesh to be uploaded, so you can't upload a mesh if it has this problem. 1 Link to comment Share on other sites More sharing options...
Gabriele Graves Posted April 22, 2021 Share Posted April 22, 2021 (edited) 4 minutes ago, Jenna Huntsman said: I think a better fix would be to fix the mesh uploader to be more stringent when it comes to the quality of the mesh to be uploaded, so you can't upload a mesh if it has this problem. I agree that the uploader should be fixed. However, there's no reason why both cannot be fixed though. There are so many products out there now that are doing this. Even from a consistency point of view, you want the Mac and Linux people to have the same experience as the Windows people. Edited April 22, 2021 by Gabriele Graves 2 Link to comment Share on other sites More sharing options...
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