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BILLING INFORMATION


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Question

Hello,

I would like to ask why even if i am a premeum membership and i gave a credit card and i can buy goods from market place or from viewer i can not take my own privet home in sl as a premeum meber that i am? When i am trying this it says

"We're Sorry...

It appears that your account is past-due, or that you currently have outdated/no billing information on file. Please update your billing information and try again.

Secondlife.com | My Account "

Why is that hapens? I recently updated my billing information.

Thank you in advance

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5 answers to this question

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  • Maybe your credit card has expired.  Check the expiration date.
  • It's possible that you're trying to use a debit or a prepaid card as your billing method.  In that case, it won't have been accepted by Linden Lab.
  • You can call Billing to discuss the problem at 800-294-1067 or 703-286-6277

 

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