Problem with listing items

[CoyoteMage]

I am certain I already wrote this, but it is nowhere to be found. I even included pictures.  I can't imagine why it would be taken down.

I set up a store with no problem, including banner and photo.  Everything looks right.  Next, I put a few products into my marketplace listings inworld.  However, when I went to my store, they did not show up.  So, I removed everything.  I went back to my store, and noticed that Total items said I still had one item.  So, I added one item, as you can see in the picture below.  It again did not show up in the store, however, Total items is now , shown in second picture.  When I deleted the original 28 items, I got errors indicating that the item had not first been deleted from my listings page.

So, anyone know why my listings are there, but not showing?  Any suggestions would be helpful.  I can't find this issue mentioned anywhere else.

Thanks,

Coyote

[Alwin Alcott]

7 minutes ago, CoyoteMage said:

I am certain I already wrote this, but it is nowhere to be found. I even included pictures.  I can't imagine why it would be taken down.

it's not taken down, you only posted it in the technical section  of Answers

if you click your name you can see your history, it will lead you to here:

https://community.secondlife.com/profile/1498463-coyotemage/

 

 

as far i know, and i don't read that as step in your post, you have to be in the viewer window, and list the item first there before it shows in your own shoppage in MP.

Edited July 3, 2018 by Alwin Alcott

[CoyoteMage]

Thanks for giving me the link Alwin, I actually looked through the technical section last, figuring that might be where I stuck it and still couldn't find it.  I was probably tired at that point.   Aha, nope.  I wasn't looking in the Answer section at all.  No wonder I couldn't find it!

I think I need to clarify.  In my other MP store, when I add a cat, I stick it into the marketplace listings in world, under avatar.  I then right click it to create the listing.  I then go to merchant home/manage listings in the "My Marketplace" in the MP, which is what is shown in the second picture.  The listing should be there, waiting for me to finish editing, then activating it.  But that last part isn't happening with the new store.  

I noticed that I said I went back to the store, but what I meant was I went back to merchant home/manage listings.  You're right, they won't show up in the store until they have been activated under manage listings.

Since you answered me on this thread, and I didn't get an answer on the other thread, I think I like this one better, lol.  But, I do think it is a technical issue, unfortunately.

Edited July 3, 2018 by CoyoteMage
Clarification

[CoyoteMage]

This gets weirder, lol.  I found that I can create a listing and list it all from in world.  However, I still can't see anything in the store.  However, if I go in as Autumn, I can find cats in the store and can see everything in the store.  Hmmm.  Very odd.

[Tari Landar]

1 hour ago, CoyoteMage said:

This gets weirder, lol.  I found that I can create a listing and list it all from in world.  However, I still can't see anything in the store.  However, if I go in as Autumn, I can find cats in the store and can see everything in the store.  Hmmm.  Very odd.

Are you trying to view your store from the inworld browser?

If so, don't, lol, that thing is still buggy as all hell for a LOT of people (yes I know some will chime in with..."it works for me"..fantastic for them, it's still buggy as all hell for a lot of people..and slow). 

If you're using your external browser, you might need to give it a bit to have things show up, once you've activated them. When I search MP under your name CoyoteMage, I see a store with two cats. Are you absolutely certain you're not trying to look at a store under your other av name? You stated you have multiple stores, so might want to make sure you're not autologged into the wrong store when viewing. 

Beyond that, I have no clue. I can only tell you what I do when I add things.....even though I'm certain you're familiar with the steps, I'm just going to put them all here anyway...

After I make the item, I make the item folder, and put it in the folder in my inventory

Go to account, marketplace listings

Drop folder into the lil spot where it says

Go to unassociated listings tab

Right click, create listing

Then I exit the lil box, go to my external browser, log into MP, merchant home, manage listings, and do all the work from there. I don't trust the inworld tools to function as they should, and as such, I wouldn't mess with listings from the inworld tool or use the inworld browser. 

[CoyoteMage]

No, actually, I am trying to go into it from my external viewer.  I had no problem setting up a store for Autumn years ago, which I still use.  Like I said, I can see the two cats just fine if I go in as Autumn.  However, if I log in as Coyote, I click on My Marketplace, then "merchant home", then "manage listings".  But, I see no listings.  It shows the number of listings, but they don't show.  However, for some reason, I can create them directly within my inworld account and the show up so that others can see them.  They do not show up for me to edit and list them from the external browser.  I never use an internal browser. I also always verify that I am logged in as Coyote.

As I said, I log in as CoyoteMage and that's when I can't see the listings.  If I log in as Autumn Ehrenkranz, I see the listings in Coyote's store.  So, anybody can see them except me.  It's kind of difficult to run the store when I can't actually see the listings.

I can see the two items I put into the "marketplace listings" in my avis account, in their respective folders, just fine.  I have only put in two so far.  I click on "create listing", then "edit listing" in my inworld account. It brings up the edit screen in the MP in an external browser and allows me to put in all of the individual information I need to add.  Obviously, since I am in my CoyoteMage account, I am also editing in the same account. But, once I have finished editing and hit update, it says it's updated, but I still can't see it.  So, I have to go back inworld and click on the item, then click on "list", in order for it to appear to everyone else, except me.

I have been running my other store for years and never had a problem like this.  I followed the exact same steps as I did in my other store with completely different results.  I have a work around, but it's not one I want to continue using.

I have never had to use the unassociated listings.  I just take the item and move it to marketplace listings.  When I do that, it automatically creates the folders for the item.  Then I just right click and select "create listing".  When I go to the MP,  the item is there, ready for editing.  I discovered that I didn't have to put a folder in "marketplace listings" quite a while ago.  It saves me a lot of time.  I can bulk load items, and the program automatically creates separate folders for each.  The only problem I sometimes have is with listings that end up in the MP with no title.  I have to edit those and add a title based on the contents.  I always fix any blank ones first.  But, there are very few of those.

I even checked unassociated listings to see if that was the problem, but there were none.

[CoyoteMage]

Ticket created.  Crossing my fingers.

[Alwin Alcott]

21 minutes ago, CoyoteMage said:

Ticket created.  Crossing my fingers.

just again a thought... did you clear your browser cache?.. cookies, thingies and stuff? ( be sure to remember your pw's everywhere... it might be gone too)

[CoyoteMage]

No, I didn't.  Thanks for the suggestion, and the help.

[CoyoteMage]

I cleared the cache ... and it worked!!  My listings all showed up!

Thanks again!

DONE

[Dakota Linden]

Hello CoyoteMage!

I am glad to hear that clearing your cache fixed the issue!