Ruby Darkes Posted June 28, 2018 Share Posted June 28, 2018 I paid for a premium account a few days ago (quarterly) and it still says I am basic. If I'm not premium can I get my money back? Link to comment Share on other sites More sharing options...
1 Lindal Kidd Posted June 28, 2018 Share Posted June 28, 2018 Your Premium membership should have activated immediately. That makes me think that perhaps your payment method wasn't accepted. You can check on that, and your membership status, by calling Billing at 800-294-1067 or 703-286-6277 2 Link to comment Share on other sites More sharing options...
0 Ruby Darkes Posted June 29, 2018 Author Share Posted June 29, 2018 2 hours ago, Lindal Kidd said: Your Premium membership should have activated immediately. That makes me think that perhaps your payment method wasn't accepted. You can check on that, and your membership status, by calling Billing at 800-294-1067 or 703-286-6277 It is on my debit card, so it went through. I will call tomorrow. Thank you. Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted June 29, 2018 Share Posted June 29, 2018 3 hours ago, Ruby Darkes said: It is on my debit card, try "debit card" in search on this forum, you might find the problem. Nearly none are usable for transactions with LL. But indeed contact support if the money is really taken. Because billing can fail with a DC, it can be you only see a reservation for the premium fee, no actual withdraw. 1 Link to comment Share on other sites More sharing options...
0 Nalates Urriah Posted July 2, 2018 Share Posted July 2, 2018 If you want to use a Debit Card then you'll have to setup a PayPal account. Link to comment Share on other sites More sharing options...
Question
Ruby Darkes
I paid for a premium account a few days ago (quarterly) and it still says I am basic. If I'm not premium can I get my money back?
Link to comment
Share on other sites
4 answers to this question
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now