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What's happening with avies?


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And no email from Linden Lab? They're supposed to email when an account is suspended.

 

Do they have a premium account, or own an Island? They could have been disabled for non-payment (this doesn't mean they're deadbeats or anything, sometimes banks or Linden Lab mess up and the payment fails).

 

I'm afraid they're going to have to call that number, possibly they can do it through Skype?

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You might be referring to the following:

(Can't find the relevant links right now, so this is just from my memory)

 

Linden Lab has taken some login servers offline. A month or so before doing that, they took them out of the "pool" of servers that get login requests assigned from the load distribution system (that's how you usually access SL). So the only way to reach them, was to accessed them directly (e.g., by typing their IP address, or hard coding it in a bot software). During this period, Linden Lab recorded who accessed these servers, so they could email those Residents and tell them to use other servers instead (or to use the load distribution system, which knows what login servers are supposed to be still online and can assign you one of those).

 

The accounts aren't kept on the login servers, but in a central database, so this shouldn't affect what accounts can log in and what can't.

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Just a few points - firstly they (the accounts suspended) aren't responsible for paying tier - I am - and it's paid. Secondly - if you're locked out of your account you can't access it so you have to come on as an alt - and guess what - LL won't talk to anyone apart from the id in question. So live chat is sort of defunct - even if you upgrade your noob alt to a prem. So phones it is. Last time this happened it took 10 days to sort and the person lost all their inventory - and no - no compensation or indeed adequate explanation from LL.

Goof luck all

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