why i can't log in now

[redbus]

[Rolig Loon]

The message suggests one good reason.  The region may be having trouble, so log in to a different region.  If that doesn't work, try rebooting your router and modem and then restarting your computer before you log in to SL again.  Those steps often clear up simple Internet connection problems.

[Madelaine McMasters]

Hi redbus,

Rolig's explained why you got logged out, and can't get back in to that sim. But you may not be aware that you can specify the sim you wish to enter as you log in. Just to the right of the text boxes where you enter your username and password, there's a box labeled "Start at:". You are given three choices...

• Home
• Last Location
• <Type Region Name>

If you select the last, you can type in the name of the region you wish to arrive at in-world. When you can't get home, or to the last place you were, try Smith or Pooley. Those are generally quiet places (I think you end up on the ocean floor) with no lag. Once you're in, you can go to your landmarks or teleport history and get going again.

If you want to log-in to a hot mess, type in "Ahern".

Have fun!

[Nalates Urriah]

Also... be aware that on Tuesday and Wednesday mornings it is common for the Lab to be restarting regions as they roll out new software. You can find out the planned times and whether or not they have completed the roll out by looking at the Grid Status notices.