Not Getting Merchant Sales Emails Anymore!

[msw Tomorrow]

Is there a issue with the Marketplace sending sales notifications? All of the sudden in the last 2 days I have not recieved ANY Marketplace notifications... I have not changed any settings anywhere... SL or PC. I have not seen anything posted by SL. Thank you.

[Dora Gustafson]

That is not happening to me

If you are certain you had sales in that period try and check if your spam filter ate the e-mails

:smileysurprised::smileyvery-happy:

[Tari Landar]

It's not just you, not just a select few. For every person that it *doesn't happen to, there is likely at least one, it does happen to. Annoying, I know. I would check your spam folder, and your filters, but if you keep an eye on themn regularly, it isn't likely the problem. I know it's not on my end, and for at least a few others I've spoken with. The messages aren't going into spam, they're simply not coming in at all.

I'll just re-post what I did in the other thread here, lol...

My sales emails have been hit or miss ever since they said they "fixed" them this last time. Before it was even worse-way more miss than hit(in fact hits were rare). For the longest time people kept telling myself-and a few others who were complaining about it, that it was us. We had our email filters set up wrong, it was on our end...you get the picture.

Then ll came in and said they fixed it...and even more people started having problems. We weren't so crazy all of a sudden

It's still hit or miss, but not as bad. However in the last week I've only gotten maybe 5 emails for every 20-30 sales. I'm used to it though. Others, probably aren't. I know other people are having the same problem, they just aren't likely reading, or posting, to the forums.

[Ela Talaj]

It does appear there is a problem with emails. I've been consistently getting emails since the marketplace inception with no problem at all. Suddenly the emails stopped about 4 days ago even though there are sales. I'd be interested to know if the emails recently stopped for merchants that are not Comcast customers.

[Tari Landar]

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Ela Talaj wrote:

It does appear there is a problem with emails. I've been consistently getting emails since the marketplace inception with no problem at all. Suddenly the emails stopped about 4 days ago even though there are sales. I'd be interested to know if the emails recently stopped for merchants that are not Comcast customers.

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I don't have comcast

[Czari Zenovka]

Not having that issue here; all sales notifications coming in ok.

[Czari Zenovka]

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Ela Talaj wrote:

It does appear there is a problem with emails. I've been consistently getting emails since the marketplace inception with no problem at all. Suddenly the emails stopped about 4 days ago even though there are sales. I'd be interested to know if the emails recently stopped for merchants that are not Comcast customers.

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Not a Comcast customer either.

[Amethyst Jetaime]

No email issues here. I get them as I should.  I am not a Comcast customer.

[Mercedes Avon]

All my email notifications from the Marketplace stopped about 4 or 5 days ago. I am a comcast customer. I have tried changing emails and still I get no notifications.