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Experience Scripts Experiencing Trouble

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Linden Lab

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Recently, experience creators have been dealing with an issue where some experience-enabled scripts stopped being associated with their experience. We have traced the problem to a loss of data in one of our internal systems. 

This data loss was due to human error rather than any change to server software. Why do we think this is good news? Because we can now easily prevent it from happening in the future. 

We have engaged in a first pass of recovery efforts which have yielded the restoration of the experience association for a number of scripts, and we are testing a server-based fix which will automatically correct most others. That fix is working its way through QA, and we will highlight this in the server release notes when it becomes available. In the meantime, there’s a workaround for any experience creators or contributors who want to fix the issue sooner:

  • Open the script in an object in-world or attached to you  
  • Make sure the bottom widgets have your experience selected 
  • Save

This will get the experience enabled scripts running again. 

We’re sorry this happened. We’ve enacted changes to fix our process so this doesn’t happen again. And we appreciate everyone's patience as we investigated this issue and now attempt to repair the damage. We are committed to enabling Second Life’s content creators of all stripes and we recognize that incidents like this damage that commitment, which is something none of us ever set out to do. 



 

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