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The Bug Tracking System (Jira) Will Be Down for an Upgrade

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Linden Lab

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Hello everyone,

The software which we use for keeping track of the bugs found in Second Life is long overdue for an upgrade.  If you've never interacted with the system before, you don't need to start now; however if you are one of the dedicated Residents who spends time helping us improve Second Life via https://jira.secondlife.com then this message is for you.

We are planning the upgrade on Wednesday, August 29, 2018, starting at 8:30 pm PDT.  We're allowing a 6-hour window to give us time to chase down any problems, though hopefully we will be done much more quickly.

If you are interested in what this upgrade actually means, the good news is that most of the changes should be improvements behind the scenes, or cosmetic upgrades.  The look and feel of the user interface will be changing, which isn't surprising since we are going from Jira version 5 to version 7. Importantly for some of you, the new login system actually updates the email address that jira uses for you, every time you log in, instead of only the very first time as the current system does.

The very first change you will likely see is a new login page:

Screen Shot 2018-08-27 at 1.43.09 PM.png

 

If you want to see more about the upgrade, there are a few links on the Atlassian (maker of Jira) website: here and here.

Mention this blog to me inworld and get a free Linden Bear!

Ekim Linden

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