bought this outfit and i cant find it in inventory wat do i do ?

[Cherriedoll]

bought an outfit and i cant find it in my inventory i dont want to send a card to the maker unless i   have no other choice im still learing this game so any advice would help thanks :)

[Rolig Loon]

Check the Recent tab in inventory to look for items that have been added since your last login.  You can also reset filters in that tab to look for items added over a longer perdiod -- several days or a week.  That will make it easier to find the items you bought.

Usually, new items will show up in inventory in an appropriately named folder (clothing items in the Clothing folder, objects in the Object folder....).  If you buy items that the seller has already put in his own folder, however, that folder will be in an alphabetical list of folders farther down in your inventory.  Sometimes it can be difficult to find a new folder, especially if it has an odd name or you didn't notice what the name was when you bought it.  In that case, you may have to open unfamiliar folders at random until you find the right one.   Fortunately, you probably have only a few to search, since you haven't been acquiring things in SL for very long.

If you have looked hard and still can't find your new purchase, of course, then you should check your Account >> Transactions page at secondlife.com to be sure that it was actually paid for, and then contact the vendor to ask for redelivery.

[Cherriedoll]

kow do i email the person cause it not any where be found

 

[Rolig Loon]

You can get the vendor's name in many ways. The easiest is to get it from your Transactions record. That will show who you paid L$ to. Send an IM to her/him. You can also go back to the in-world shop where you bought the item and click on almost any item there to see who the owner is. If you bought the item in Marketplace, the owner's name will be there too. Once you have the person's name, all you need to do is send an IM or a notecard containing your purchase information and a polite request for redelivery. If the item was sold with copy permissions, there should be no problem getting a new copy. Even if it wasn't, the merchant may listen kindly to your explanation and send it to you again.

[kylievsu]

did it come through your viewer yet?

you just wait 8 hours or so until the thing you bought comes through if or you get a refund ^.^

although i asked the person you sold it ..that it didn't come through...luckily she was online

[Lyra Blackthorne]

do you know the name of the item and have you typed that in your inventory search? If it was boxed it would be in your objects folder if it came in folder should see as a folder under inventory.

if yes and it is not there try clearing your cache...go to edit preference the network tab, then push the clear cache button.  Log out of SL.  Reboot.  And then come back and see if it has appeared.

if you cannot find it and you have cleared cache then send a note to the creator with a copy of your transaction pasted on it with a brief description of issue and your name.

Good luck!

[Nalates Urriah]

What the people are suggesting here are ways to deal with delivery failure. Checking your Transaction history will tell you if the purchase actually happened. If the vendor got the money, the system may have failed the delivery. If you get lots of IM's and notices it may have come in after your messages capped, in which case you could find it delivered to Lost & Found folder. If it just failed, as they said, contact the merchant.

Recent should show it. But if you have bought other stuff and logged on off a few times, it may not. So, click the gear icon at the bottom of inventory and use Filters to control the date of recent. You should see all the folders with stuff within the date range.

Some times it is easier to work with enventory after a shopping spree if you have it sort by date. Some new stuff arrives in the My Inventory Folder. That means it will be after the Trash folder. Other times it comes into Objects folder. On rare occassions a new item will go in the appropriate folder, i.e., an animation into the Animation folder, etc.

Also there is just lost inventory. It takes time for inventory to load. So, do a search to force inventory to load. Once loaded there will be a number under the big "My Inventory" at the top. THat number changes as inventory loads. Once things have loaded, look for your item. Remember inventory loads  may stall in a busy region. You need to remember the approximate number items in your inventory, so you'll have an idea if it failed to load. But, don't worry about it.

A desolate place is best for working with inventory problems. You can search on a different term to restart the inventory load if it stalls or gets slow.

There are two types of lost inventory. There is inventory that only appears lost and inventory that is actually lost. There are a number of fixes for apparently lost inventory that you can try. See: Lost Inventory and Missing Inventory Fix – Help 

If all of those fixes fail, you probably have actual lost inventory. You have to contact Linden Lab support to have a chance of getting it back.