LoveAngeL Lyre

Are you able to use the Live Chat? If none of those numbers are in your Country you can email to: support@payments.secondlife.com

Hello WIldMan. Usually it is a temporal problem, i don't think that you have to worry about it. I had that problem in past for some hours and it got fixed a little later, without me to do something. I remember about 20 days ago the problem was general. Then the suggestion of LL was "clear your cache and to relog".

Hello diosabonita. You will get 1000 lindens as a gift 45 days after the date you upgraded. Don't worry about that. In addition you will get 300 lindens every week. About your 2nd question now, the best you can do as a premium member is to us the Live Chat: https://support.secondlife.com/?lang=en-US Alternatively you can call one of the following numbers, depending of your country: Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers * France: 0805.101.490 * Germany: 0800.664.5510 * Japan: 0066.33.132.830 * Portugal: 800.814.450 * Spain: 800.300.560 * UK: 0800.048.4646 * Support is in English Only

I sent you some links. Have fun!

Hello Autumn. If you see your avatar like a zobie obviously your avatar isnt loaded. At first try to rebake your textures with Ctrl+Alt+R. Open your inventory, write something in search there and wait fetching ALL your items till the last one. After that, move to a region with less lag. Smith is a protected land which is recommended. There, try to change outfit. Choose one with just the necessary stuff (skin, shape, hair, eyes, pants and shirt) without any attachments. Something else you can do is the test your avatar. In Viewer 2 give the command: Menu Develop (Ctrl+Alt+Q) --> Avatar --> Character Tests --> Test Male / Female. If the problem remains, clear your cache: (XP) - C: \ Documents and Settings \ (USER NAME) \ AppData \ SecondLife (Vista) - C: \ Users \ (USER NAME) \ AppData \ Local \ SecondLife (Win 7) - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and C: \ Users \ (USER NAME) \ AppData \ Local \ Secondlife Delete everything in those folders and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders) If clearing your cache, you have still problem, is good to download and try an older version of Viewer 2 Here having your software updates NO to be installed automatically. (Preferences --> Setup --> Hardware) Do it when you log in with the new viewer just don't forget it. Good luck.

Cool! Congrats and have fun with your new land!

Yes Peewee. Just now i informed about that.

Hello Sasuke. Usually it's a temporal problem. Soon i believe you will find again your stuff. For now clear your cache and relog at a region with no lag. Smith or Lime are protected lands which are recommended.

Thanks so much Nyll. Really very instructive.

Hello Shmballa. If you are a premium member the best you can do is to use Live Chat: https://support.secondlife.com/?lang=en If not, depending your country you can call the following numbers: Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers * France: 0805.101.490 * Germany: 0800.664.5510 * Japan: 0066.33.132.830 * Portugal: 800.814.450 * Spain: 800.300.560 * UK: 0800.048.4646 * Support is in English Only If none of those numbers are in your Country you can email to: support@payments.secondlife.com

Hello Babydoll. You are in Basic Mode with Viewer2. Relog in Advanced Mode. You will find it down in your login screen.

Hello 4RK4N3. If you are a premium member, the best you can is to use the Live Chat: https://support.secondlife.com/?lang=en Alternatively you can call at the following number: France: 0805.101.490 it is a toll free number available 24 hours a day, 7 days a week. Support is in English only officially but it is no impossible if you are lucky to find someone to speak french. If you now you need urgently to buy lindens, you can use one of the third-party acceptable exchanges with the following link: http://wiki.secondlife.com/wiki/L$_Marketplace

Hello jhnamd. Did you try it with a different browser? Being a premium member the best you can is to use the Live Chat: https://support.secondlife.com/?lang=en

Hello Sileena. If your avatar is invisible means that it is not fully loaded. Open your inventory, write something in search there and wait fetching ALL your items till the last one. After that, move to a region with less lag. Smith is a protected land which is recommended (you can find it easily using search in world). There, try to change outfit. Choose one with just the necessary stuff (skin, shape, hair, eyes, pants and shirt) without any attachments. Something else you can do is the test your avatar. In Viewer 2 give the command: Menu Develop (Ctrl+Alt+Q) --> Avatar --> Character Tests --> Test Male / Female. Good luck.

Hello Kat. I remember you had a similar problem some days ago and i see now you haven't found a solution yet unfortunately. Did you clear your cache this way? (XP) - C: \ Documents and Settings \ (USER NAME) - AppData \ SecondLife (Vista) - C: \ Users \ (USER NAME) \ AppData - Local \ SecondLife (Win 7) - C: \ Users \ (USER NAME) \ AppData - Roaming \ SecondLife Delete everything in that folder and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders) I don't know what else to say. Maybe for first time i hear a problem like that.

Hello zbeng. You need to buy lindens at least once to be able after to sell lindens. This way your Lindenx Sell Trading limit will start to get increased automatically. For more details have a look at the following link: http://community.secondlife.com/t5/English-Knowledge-Base/Linden-dollars/ta-p/700107#How_to_sell_Linden_dollars

Hello Azena. I don't know if there is an easier way in Phoenix for the front view than the View Controls (arrows) but for the Viewer 2 i have to say that you do NOT need so many clicks for that. You need just 2 clicks, without the Menus: 1)Click the button View, it's at the right of local chat 2)Click Front View (first tab with the eye).

Good point Trix. Not only for SL but for all the 3d games. You can find the recommended graphics card for SL only with very expensive laptops (at least at my country). Very good graphics cards for laptops means very good processors and memory also, which they aren't necessary for SL, so a big cost, we can avoid with a desktop.

Hello Violet. You said us the colour of the laptop (black) but no some imporant features about it like for example the graphics card. The best you can before to buy a new laptop is to check the system requirements: https://secondlife.com/my/support/system-requirements/index.php?lang=en-US About the operating system now SL runs only in 32bit. Have it in your mind also.

Olá Fernanda. Se você é um membro premium, você pode usar o Live Chat https://support.secondlife.com/?lang=en Se não, você pode ligar para o número seguinte: Portugal: 800.814.450

Hello again Trix. Again now i tried to send a gift to a friend and it worked without problems. I wish you soon to fix that because i know it's really annoyable.

Hello Telsar. If you are in Basic Mode with Viewer 2, relog in Advanced Mode. If the problem remains, clear your cache.

Hello Danish. Did you try to relog? Some more details would help for a better answer. You can edit your post or to add comments.

Este es un problema reconocido con el actual cliente de SL y Macs. Consulte la página https://jira.secondlife.com/browse/VWR-25627 También puede comprobar el seguimiento de página, que tiene la solución para su problema: http://neilrobinson.wordpress.com/2008/05/19/a-fix​-for-dns-errors/ Tiene que agregar los siguientes servidores DNS adicionales para la configuración de DNS en la configuración de red en Preferencias del Sistema: 208.67.222.222 208.67.220.220 Si eso no funciona para usted, usted puede volver a la versión anterior del espectador aquí http://wiki.secondlife.com/wiki/Supported_Viewers asegúrese de que también apagar las actualizaciones automáticas en sus preferencias o se actualizará como usted otra vez.

Hello KyoLavitz. Usually it takes15-30 mins. For me the best you can do is to try to call depending of your country at the following numbers: Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers * France: 0805.101.490 * Germany: 0800.664.5510 * Japan: 0066.33.132.830 * Portugal: 800.814.450 * Spain: 800.300.560 * UK: 0800.048.4646 * Support is in English Only If none of those numbers are in your Country you can email to: support@payments.secondlife.com