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Blogs

Our community blogs

  1. Wicca Merlin - 2.jpg

    "Finally I can start my couple post series for the Engine Room! Usually I am only doing single pictures, the more I enjoy if I can talk my partner Redclaw into redressing and let me do some pictures with him. He rarely redresses or wants to appear on my pictures, but thanks to Akira… he has to*grins*" Read more on the blog.

  2. Lia Oakleaf - 1.jpg

    Today's Second Life pic of the day is a fitting family portrait by Lia Oakleaf

    For a chance to have your image featured as the Second Life pic of the day, submit your work to the Official Second Life Flickr Group, but don't forget to read the rules!

    Connect with Second Life on Social Media:
    Instagram | Facebook | Twitter | YouTube | Flickr | Pinterest | Tumblr | Plurk | TikTok | Reddit | LinkedIn

  3. Red Singer.jpg

    (Photo by Melony Parker)

    In just a few months, Music Mondays has been an incredible journey of getting to spotlight the part of life where music and SL overlap. A space filled with people of all ages, from all over the world, who play a broad spectrum of genres.

    I hope newcomers have felt inspired to take to the stage, and that maybe even some veterans have dusted off their virtual gear. I also encourage musicians from lesser known styles and every type of avatar aesthetic to feel excited about sharing their creative outlets.

    As always, if you or somebody you know would like to submit content for Music Mondays, please sign up here.

    altitude 1_001.jpg

    (Photo taken at the Altitude music venue)

     

     

     

  4. Oz Linden
    Latest Entry

    By Oz Linden,

    We've been working hard on the Uplift of Second Life. If you have not been following this project, that's what we're calling the migration of our Second Life simulators, services, and websites from a private datacenter to hosting in The Cloud (Amazon Web Services). It's a massive, complicated project that I've previously compared to converting a steam-driven railroad to a maglev monorail -- without ever stopping the train. This undertaking has at times been smooth sailing, at other times a very bumpy ride. We wanted to share some more of the story with you.

    Our goal has been to move SL incrementally to give ourselves the best chance of minimizing awareness among the residents that these changes were happening. We feel we’ve done better than we expected, but of course it’s the bumps in the road that are most noticeable to our residents. We apologize for recent service disruptions, although what’s perhaps not apparent is the progress we’ve made -- and the improvements in performance that have quietly taken place.

    First, the rough spots:

    • Region Crossings
      One of the first troubles we found was that region crossings were significantly worse between a cloud region and a datacenter region. We did a deep dive into the code for objects (boats, cars, planes, etc) and produced an improvement that made them significantly faster and more reliable even within the datacenter. This has been applied to all regions already and was a good step forward.
    • Group Chat stalls
      Many users have reported that they are not able to get messages in some of their groups; we're very much aware of the problem. The start of those problems does coincide with when the chat service was uplifted; unfortunately the problems did not become clear until moving that service back to the datacenter was not an option. We haven’t been able to get that fixed as quickly as we would like, but the good news is that we have some changes nearly ready that we think may improve the service and will certainly provide us with better information to diagnose it if it isn't fixed. Those changes are live on the Beta grid now and should move to the main grid very soon.
    • Bake Failures
      Wednesday and especially Thursday of this past week were bad days for avatar appearance, and we're very much aware of how important that is. The avatar bake service has actually been uplifted for some time - it wasn't moving it that caused the problem, but another change to a related service. The good news is that thanks to a great cross-team effort during those two days we were able to determine why an apparently unrelated simulator update triggered the problem and got a fix deployed Thursday night. 
    • Increased Teleport Failures
      We have seen a slight increase in the frequency of teleport failures. I know that if it's happened to you it probably doesn't feel like a "slight" problem, especially since it appears to be true that if it's happened to someone once, it tends to keep happening for a while. Measured over the entire grid, it's just under two percentage points, but even that is unacceptable. We're less sure of the specific causes for this (including whether or not it's Uplift related), but are improving our ability to collect data on it and are very much focused on finding and fixing the problem whatever it is.
    • Marketplace & Stipend Glitches
      We've had some challenges related to uplift for both the Marketplace and the service that pays Premium Stipends. Marketplace had to be returned to the datacenter yesterday, but we'll correct the problems that required the rollback and get it done soon. The Stipends issues were both good and bad for users; there were some delays, but on the other hand we sent some users extra stipends (our fault, you win - we aren't taking them back); those problems are, we believe, solved now.

    Perhaps the above makes it sound as though Uplift is in trouble. While this week in particular has seen some bumps in the road, it's actually going well overall. Lots of the infrastructure you don't interact with directly, and some you do, has been uplifted and has worked smoothly.

    For a few weeks, almost all of the regions on the Beta grid have been running in the cloud, and over the last couple of weeks we've uplifted around a hundred regions on the main grid. Performance of those regions has been very very good, and stability has been excellent. We expect to be uplifting more regions in the next few working days (if you own a region you'd like included, submit a Support Ticket and we'll make it happen). Uplift of the Release Candidate regions, which will bring the count into the thousands, will begin soon. When we're confident that uplifted regions are working well at that larger scale, we'll be in a position to resume region sales, so if you've been waiting - the wait is almost over.

    Overall, the Uplift project is on track to be complete or very nearly so by the end of this year (yes, 2020… I know I've said "fall" before and people have noted that I didn't say what year 🙂 ; the leaves haven't finished falling at my house yet…). It's likely that there will be other (hopefully small) temporary disruptions during this process, but we promise we'll do all we can to avoid them and fix them as fast as we can. This migration sets the stage for some significant improvements to Second Life and positions us to be able to grow the world well into the future.
     

  5. Happy Wednesday!

    We’re writing today to remind everyone that we’ll be holding our monthly Web User Group meeting on Wednesday, October 7th at 14:00 SLT in our usual meeting place, where we’ll be discussing our status with ongoing projects such as the cloud uplift and our near future plans for our web properties, particularly in light of the changes taking place in the world around us. As always, we’ll leave plenty of time for Q&A from the community. We look forward to seeing you there!

  6. Linden Lab
    Latest Entry

    By Linden Lab,

    Happy Friday!

    Our new auctions system has now been live for awhile and we wanted to give you an update on how it’s working. We’ve been very pleased with our Linden-run auctions and judging from your response, so have you. Our team of land experts will be continuing to offer those daily. 

    Our Resident to Resident auctions need a little more work. Effective the morning of October 14, creating new Resident to Resident auction listings will no longer be possible, while we take them back to the drawing board. All existing auction listings will be allowed to complete as originally scheduled.

    Any additional requests for abandoned Mainland can always be made via support ticket and we will continue to evaluate whether they are eligible for direct sale.

  7.  

    Hello Residents of Second Life!  

    Over the last few days, Residents using certain email providers may have noticed that they are not receiving all email notifications for events such as Marketplace purchases and Offline Messages.  

    Email has come a long way since it was first introduced to the world in the 1960s. There are many factors that affect the deliver-ability of a message, and algorithms which affect it are constantly being updated.  Sometimes things go awry despite best intentions - such as certain phrases being flagged as indicative of spam, or the volume of messages sent in a certain time frame.

    Second Life is a complex beast and not all our email sending practices are as good as they could be. We are re-examining these practices and we’re going to do better to make sure our Residents are able to get the information they need.

    There are some things you, as the recipient, can also do to better ensure deliver-ability, such as having email filters, white-listing certain contacts, checking your spam folder and marking legitimate messages “Not Spam,” and even contacting your email providers about certain emails.

    If you are experiencing issues receiving emails from us, you may also want to consider updating your email temporarily to a different provider (for example if @yahoo emails are failing, try a @gmail account), verifying your email address with us (offline IMs, friendship offers, auctions, etc all require a verified address), and white-listing (add sender to contacts) Second Life messages to ensure you receive them in the future. It’s always best to use an email account that is only accessible by you.  

    We sincerely apologize for the inconvenience caused and will provide updates once available.

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