Madman Magnifico Posted August 16, 2011 Share Posted August 16, 2011 Okay, so I tried uploading a store banner image I made for my store. It was the exact dimensions (700x100) specified, and it was GIF format (animated). It didn't display on my store page, but it did on my merchant home page. I found some posts here that said animated banner images were broken because of some file conversion being done somewhere. I converted the image to a static image instead and tried using PNG, GIF, and JPG formats and none of them displayed either. I then thought that maybe the problem was that they had been saved using an indexed palette, so I tried converting them to RGB mode instead, and tried both PNG and JPG formats with that. Neither of them will display on the store page, but they all displayed fine on the merchant home page. So what in the world is going on? Has the option for uploading banner images been completely broken or what? It would be nice to get my store banner to show up... Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted August 16, 2011 Share Posted August 16, 2011 Might not be a bad thing. If you did a poll on users and their opinions on flashing gif banners (much like flaming logos 15 years ago) you would find that most think they are annoying. :matte-motes-big-grin-wink: Link to comment Share on other sites More sharing options...
Madman Magnifico Posted August 17, 2011 Author Share Posted August 17, 2011 I cannot put ANY banner image on my store at all. And the animated one wasn't flashy really. You have to know how to do it right so it looks good instead of annoying. But anyway it isn't really important if it can be animated. It would just be nice to be able to put some image. Link to comment Share on other sites More sharing options...
Darrius Gothly Posted August 17, 2011 Share Posted August 17, 2011 Sometimes systems that aren't well thought-through won't allow you to replace a broken image with anything UNTIL you remove the old broken image first. Have you tried removing / deleting the image so there is none at all then adding a new non-animated image? If it's barfing on the Animated GIF (which you tried first), it may hit that "fault" and abort the remainder of the upload process. Link to comment Share on other sites More sharing options...
Peewee Musytari Posted August 17, 2011 Share Posted August 17, 2011 Your banner shows on your store to me. If you cannot see it I would suggest cleaing your browser cache & cookies or looking on a different browser. Link to comment Share on other sites More sharing options...
Madman Magnifico Posted August 20, 2011 Author Share Posted August 20, 2011 oh, thanks. that's probably the problem. Link to comment Share on other sites More sharing options...
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