Account blocked

[jantrifoliumalt]

Hey everyone,

 

Yesterday i was having fun with friends making an rp sim.

I suddenly got the message "An Administrator Has Logged You".

I tried logging back on thousands of times but my account is blocked somehow.

When i try to log in at secondlife . com i get the message "Your account is put on hold please contact (phone number)"

How can i solve this? I hope my Second Life is not rruined again.

My INWORLD name is Jan Trifolium

 

GReetz!

[Darkie Minotaur]

For some reason LL suspects you've done something that violates the ToS, it seems. I would recommend you call the nnumber given

[Rolig Loon]

It may be a temporary suspension, if you are lucky.  Call the number, as suggested, and watch for e-mail.

[Ansariel Hiller]

Calling the number probably won't help anything. Better file a support case at https://support.secondlife.com/create-case/

[Margaret Manx]

I understand...I've been trying to access the Marketplace and I get that message too...I called the number and was told that there wasn't anything wrong with my account. Call the number anyway to see....I'm filing a support case as well to back up the call I made..

[Rolig Loon]

That's exactly the right thing to do. Sometimes the hold isn't for anything major ... they noticed some unusual activity on the account, or maybe someone filed an AR against several people in a club at the same time and you got caught in the crossfire while LL tried to sort things out. Or it was just a flat-out mistake. That happens too. They're pretty good about removing a hold when you help them see what's wrong.

[Alaisa]

What is the number, I want to contact them as well I cant find the number.

[Rolig Loon]

That post ( and the phone number) are almost two years old. This is an extinct thread.